Would love to know that, too. Checked the release notes and it seems it’s not part of the Beta build. Maybe someone could tell us for sure. I wouldn’t use the PD port in the meantime.
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M1 MacBook Air won’t power on
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Would love to know that, too. Checked the release notes and it seems it’s not part of the Beta build. Maybe someone could tell us for sure. I wouldn’t use the PD port in the meantime.
Mine took only one day to fix (+1 day of UPS) but the screen has also been replaced (as well as the logic board of course). The screen was replaced due to bad webcam quality which I did not notice before. No idea if this is related or not.
Patch came out one day after I received the repaired MacBook. I'm using it on a PD hub since then. No issues so far
When was yours fixed? The apple store has had my coworkers air for 2 weeks with "No ETA for replacement part"Mine took only one day to fix (+1 day of UPS) but the screen has also been replaced (as well as the logic board of course). The screen was replaced due to bad webcam quality which I did not notice before. No idea if this is related or not.
Patch came out one day after I received the repaired MacBook. I'm using it on a PD hub since then. No issues so far
FYI - Lenovo's been having issues with their thunderbolt ports as well. Seems more an issue with the Intel driver than using specific external devices. Makes you wonder if something similar was happening with Apple.
See ThinkPad Thunderbolt 3 failure: What's happening, why it's happening, and how to fix it - NotebookCheck.net News
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No. Apple is using a proprietary USB-C muxing chip from Texas Instruments, the infamous CD3217. This chip is running Apple's proprietary firmware (AppleVDM) that controls how it interacts with external devices. The firmware of the chip can be reprogrammed/upgraded by other system controllers (I suppose now they're all inside the SoC).
ACE: Apple Type-C Port Controller Secrets | Part 1
Exposing Apple's Vendor Defined Messaging protocol, AppleVDM, built on USB-PD.
blog.t8012.dev
No. Apple is using a proprietary USB-C muxing chip from Texas Instruments, the infamous CD3217. This chip is running Apple's proprietary firmware (AppleVDM) that controls how it interacts with external devices. The firmware of the chip can be reprogrammed/upgraded by other system controllers (I suppose now they're all inside the SoC).
The firmware on this chip is likely responsible for this issue, because that is the only way Apple would be able to fix this with an OS update.ACE: Apple Type-C Port Controller Secrets | Part 1
Exposing Apple's Vendor Defined Messaging protocol, AppleVDM, built on USB-PD.blog.t8012.dev
I didn't say it was the same thing, I suggested it seemed that something similar is occurring.
As you note, in both instances there's a firmware update which claims to prevent the issue.
Thus, the situations are similar - even though the chips may be different.
24th of February. I did not bring it into an apple store but used the shipping service due to covid measures. Btw I'm from Germany but it seems like the repair center I sent it to is some sort of hub in Europe.
My M1 Macbook Pro died after four days. I was unplugging an Aukey 8 port USB-C hub (using the power pass through) and the screen went black. Won't power on. Will be heading to the Apple service provider today. I was still on 11.2, hadn't had a chance to update to 11.2.3 yet
I also used an Aukey USB-C hub and my M1 Macbook bricked this morning
What version of MacOS? Big Sur 11.2.2 was supposed to fix this.
Edit: in the previous post he said he hadn’t updated past 11.2.
The missus bought Anker USB C Hub, PowerExpand 8-in-1 USB C Adapter, with 100W Power Delivery it killed her MBP M1, unresponsive ports, boot loops after login even following multiple reinstalls of OS. The MacBook was only delivered end of December.
At first Apple denied they could find a problem, but after stating the symptoms again, they checked it by plugging in a charger and admitted there was a problem. Genius.
Apple then replaced Logic board and i/o board.
Been running fully up to date Big Sur for past two 2 weeks using only official Apple HDMI dongle not using PD - now it’s occasionally freezing, usb ports are intermittent and has diagnostic codes of PPP007, PPP008 for power supply and NDR005, NDR006 for track pad.
Looks like the problem isn’t solved.
At first Apple denied they could find a problem, but after stating the symptoms again, they checked it by plugging in a charger and admitted there was a problem. Genius.
Apple then replaced Logic board and i/o board.
Been running fully up to date Big Sur for past two 2 weeks using only official Apple HDMI dongle not using PD - now it’s occasionally freezing, usb ports are intermittent and has diagnostic codes of PPP007, PPP008 for power supply and NDR005, NDR006 for track pad.
Looks like the problem isn’t solved.
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Sounds like your fixed MacBook Pro has a problem still. The fact that the complaints stopped after Apple released their fix pretty much shows that the problem is solved.
Take your MBP back to Apple and have them try again.
That sounds rotten - you have my sympathies, but it doesn't sound the same as the problem reported in terms of PD which essentially causes a total 'dead set'.
I agree, though a little dismissive, but these symptoms were definitely in the first case caused by the hub. It literally happened within a day of plugging the PD hub in and beginning to act erratic.
As soon as problems started we stopped using it, so damage may not have been carried out to its possible full extent.
You may find that others are experiencing similar or will later down the line. Total blackout may not be the only effect of PD/hub damage.
No disrespect intended. And you're right that PD damage could 'weaken' components which subsequently fail. Just pointing out that if it is PD damage, it seems a significantly different pattern to that which most experienced. Could be worth getting the hub checked out too, in case it's faulty in some way?
In the UK as Apple has had a chance to fix it (after 30 days, before 6 months) and has not been successful so we are asking for a full refund as the law allows.
I hope you are right about the fix, I’ve myself purchased a MBA M1 in the meantime, so fingers crossed.
Don’t forget a large number of power users maybe still scared of using PD and some people who just don’t report these problems online, so this may not be painting a full picture of whether or not there is still a problem.
Also, if Apple was so sure that the update would fix the problem, surely my partners laptop would have been updated to fixed patch after repair...it wasn’t ...even though previously installed.
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The Anker Hub went back as soon as it became erratic.
Good point though in the case of the OEM Apple hub. Though not sure Apple can be trusted to check a dongle when they failed to check a MBP properly.
Don’t get me wrong I’ve been an Apple fan for nigh on 20 years...it’s just the term ‘Genius’ is not a word I associate with Apple’s aftercare, from lots of experience.
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I see no reports of unresponsive M1 Mac minis, presumably because it’s impossible to mess with their internal power supply?
One of USB-C ports on my MacBook Air M1 went out after several months of using aftermarket 65W PD charger. Apple service replaced the I/O board and everything is back to normal. I guess I'll be using only Apple charger until Apple sorting out the PD charger issue.
I've been using an Anker 65W PD adapter for months without any trouble. Apple claims to have fixed the problem with 3rd party adapters. What version of Big Sur were you using when you had the trouble?