Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Mac mini M4 (2024): docks, stands and other accessories

Armeniandave said:
Beginning to regret ordering the RayCue. Sent several emails to there support email and no response at all.
Anyone else try to contact them with no luck?
Click to expand...
I did. No luck. I would like to have had the option in upgrading my order from the original two pre-ordered in November 2024 to the 40Gbps version supposedly available. Not a peep. I don't regret the order though. It's a good design that meets my needs - for now.
 
DELLsFan said:
I did. No luck. I would like to have had the option in upgrading my order from the original two pre-ordered in November 2024 to the 40Gbps version supposedly available. Not a peep. I don't regret the order though. It's a good design that meets my needs - for now.
Click to expand...

Aren't you a little worried about any support though?

What if you have an issue at any point?

They are straight up responding to nobody -- about anything -- not a word or reply of any kind
 
  • Like
  • Wow
Reactions: WCA, DELLsFan, Armeniandave and 2 others
turbineseaplane said:
Aren't you a little worried about any support though?

What if you have an issue at any point?

They are straight up responding to nobody -- about anything -- not a word or reply of any kind
Click to expand...
Yeah ... that's a problem. I was a little unsettled by the fact that they never initially offered the 40Gbps version in November. That came later ... sometime in December, I suppose. It's disappointing that no one appears to be manning their support email - or caring about customer service in Hong Kong.
 
  • Love
Reactions: turbineseaplane
Well, my dock has a slight issue. If I power on the mini with everything connected (HDMI, USB-C to the host, USB-C for power, USB-A going to a smaller hub with KB/mouse/ext hdd, usb sound device), the dock doesn't power on. Keyboard has no lights, etc.

As soon as I unplug HDMI from either the second monitor end, or the raycue end, the dock powers on immediately. I can then plug HDMI back in and it works fine until the next reboot.

Could alleviate by using a USB-C to HDMI from the mini itself, but then I loose a TB5 port to HDMI, which is annoying.
 
  • Like
Reactions: drrich2
Up until Jan 11 I was getting response from RayCue support via Chat. On the 11th I asked about the additional ports on the 40Gbps and zero. Guess nobody is home.
 
  • Like
Reactions: drrich2
WCA said:
Up until Jan 11 I was getting response from RayCue support via Chat. On the 11th I asked about the additional ports on the 40Gbps and zero. Guess nobody is home.
Click to expand...

I just went through and set up two PayPal disputes on these

This is just not the way to treat customers (completely ignoring all comms for almost a month)
 
Ordered my RayCue hub on Dec 14. Still nothing, in spite of their website saying everything would be shipped by January 10. Not great.
 
Well I've definitely gotten mine, I'm not a RayCue plant or anything. It was Christmas/new years/etc and maybe demand exceeded supply and they're constrained with backlog?

I agree that you shouldn't go dark on people like this, but I wouldn't assume that your dock isn't coming, or anything.
 
  • Like
Reactions: HuskerHarley
Just received a shipping notice even though I sent 3 different emails to cancel the order. Pretty scummy company if you ask me. Hopefully the dock works well because their customer service blows!
 
Last edited:
  • Like
Reactions: Icaras and HuskerHarley
tpjm71 said:
Ordered my RayCue hub on Dec 14. Still nothing, in spite of their website saying everything would be shipped by January 10. Not great.
Click to expand...
Didn't get an email as yet, but in my account I can see "YunExpress" (never heard of them) received shipment information the day before yesterday. Hopefully things will start moving now.
 
If you go for the 40gbps RayCue (and don't care about USB-A), what would be the benefit compared to a NVMe enclosure?
Only aesthetic?
 
Are there any other options similar to this with 40Gbps connection? I’ll likely order the dual NVME version when it’s in stock.

MiniLink 7-in-1 Dock with M.2 SSD Enclosure for Mac mini 2024-ORICO奥睿科官网

奥睿科官网
www.orico.cc

Listed on Aliexpress.

IMG_8344.jpeg
 
Its a nice stylistic touch to replicate the Mini bottom with the M.2 slots

I shall nevertheless wait around for more TB4/5 options since I'd want multiple monitor outs along with all the stuff that the Orico offers
 
b.lam said:
Might be interesting for some: Mac Mini M4 enclosures looking like mini Mac Pros :)

www.ulanzi.com

Ulanzi QT01 Mac Mini Aluminum-alloy Case X088

Elevate your Mac Mini with the QT01 Aluminum Case! Its sleek design maximizes airflow for cooling, while the rugged shell and soft foam ensure safety!
www.ulanzi.com www.ulanzi.com

zeerawireless.com

ZEERA MacForge Gen2: CNC Aluminum Stand Mac Pro Case for Mac Mini M4 Pro

Refined Design,Inspired by Mac Pro ZEERA MacForge Gen2 maintains its signature Mac Pro-inspired aesthetic, crafted entirely from CNC-machined aluminum. This premium material delivers exceptional durability and a sophisticated, modern feel. It deeply replicates the metallic texture of Mac...
zeerawireless.com zeerawireless.com
Click to expand...
Nice one, I didn't know about the Ulanzi, but I just got the Zeera one (in silver). Some differences between them, I really like the Ulanzi's proper cheese grater front - but making it a panel to take off to get to the front ports seems an odd choice. I also would miss the internal place offered by the Zeera for an external SSD enclosure, makes the setup that much neater if an external SSD is a permanent fixture with your Mini.
 
  • Like
Reactions: Daydog and b.lam
b.lam said:
Might be interesting for some: Mac Mini M4 enclosures looking like mini Mac Pros :)
Click to expand...

Nice and will match my two 2019 Mac Pros. But not so practical with the access to the ports.

The RayCue one looks good with SSD enclosure and is neat, but would be nice to have easier access to the power button. Given the comments above I will hold off and not order.
 
Last edited:
  • Haha
  • Like
Reactions: Armeniandave and b.lam
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back