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Resolved Macbook Pro 2015 with OSX El Capitan 10.11.4 system wide freeze (Read the details)
- Thread starter Antonnn
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My MBAir just froze on beta 2
AppleIntelIBDWGraphicsFramebuffer has not been changed - 10.14.64
AppleIntelBDWGraphics has not been changed - 10.14.64
10.11.4 both versions are 10.14.58 so the drivers have been updatd but it hasn't fixed the problem.
Was it with Safari, Webkit or something similar?My MBAir just froze on beta 2
AppleIntelIBDWGraphicsFramebuffer has not been changed - 10.14.64
AppleIntelBDWGraphics has not been changed - 10.14.64
My MBAir just froze on beta 2
AppleIntelIBDWGraphicsFramebuffer has not been changed - 10.14.64
AppleIntelBDWGraphics has not been changed - 10.14.64
Mine froze too with 10.11.5 beta 2 few minutes ago.
More than one month with this problem now and still ne effective fix, not even on betas, that's unbelievable.
Apple priority is IOS because they sell 10x more iPhone than Macs, but a problem like that on Pro models computers used for working, it's simply shameful.
I'll ask for a refund of mine with the European Warranty of conformity.
I've had this problem a few weeks ago after upgrading to 10.11.4 on my Mac Book Pro 13" early 2015. I've completely reinstalled OS X through OS X internet recovery (drive formatting included) and since then i haven't had any issue with freezing. I use Google Chrome as my main browser.
Right. I am deleting everything on my iMac and reinstalling OS X. Did you upgrade to 10.11.4, or keep what was originally on your MacBook Pro?
When you use internet recovery, it always downloads and installs the newest version of OS X available, in my case (10.11.4 (15E65)).
I've been deleting everything off my iMac and doing a clean install of OS X once a week for the last couple of weeks. It (usually) solves the issue for 2-3 days, and then it's back. I don't even need to be doing anything really, I can wake up to a restarted iMac when I put it to sleep before going to bed. So I don't know what causes it, but it all started after the last El Cap update. The only thing I haven't tried as of yet is not putting a back-up back and simply reinstalling everything. Has anybody tried that? Did that make a difference?
I am trying it right now. I will post updates. I deleted everything, so the only data that will be old is the iCloud data. I will have Illustrator, Keynote, Safari, and the Anaconda's Python distribution installed and in heavy use, so the should cover the software that other people use that could be causing the issue.
Reinstall won't help.
I already made a clean install with 10.11.4 combo update, and nothing else installed or touched on the system (no software install, no extensions, no flash, no data added, no setting change (even the wallpaper).
On a total stock install upgraded with combo, default setting everywhere, using safari only, it froze.
So it's not user's fault, and nothing can be done.
I use superduper for recovering 10.11.3 and oh ! no freezes !
I already made a clean install with 10.11.4 combo update, and nothing else installed or touched on the system (no software install, no extensions, no flash, no data added, no setting change (even the wallpaper).
On a total stock install upgraded with combo, default setting everywhere, using safari only, it froze.
So it's not user's fault, and nothing can be done.
I use superduper for recovering 10.11.3 and oh ! no freezes !
Damn. It's insane that such a large bug happened in an incremental update and has not been fixed. Is there anyway for us to get 10.11.3?
No, not every mac on 10.11.4 have this issue.
My MBP 13 2010 at work is running el capitan 10.11.4 and it never froze.
Seems to appear a lot on Intel macs running Intel Broadwell cpu/gpu.
In this case, not every mac are concerned through. That why the fanboys on Apple official discussion board are denying the problem because they have no freezing issues. How can apple threat that seriously when their board if full of guys saying "i have 10.11.4 and no freezes. You are doing someting wrong"
The fact is for a single component on a mac or iPhones, Apple can have many providers. Like for SSD's, displays, chipsets. And different versions of the parts too. This is why a driver update can crash some Macs/iPhones but not every.
Take a look at the A9 CPU on iPhones 6S. Some iPhones got a Samsung CPU, and others have a TSMC CPU. The CPU itself is different, with differences on battery life http://www.tomshardware.com/news/iphone-6s-a9-samsung-vs-tsmc,30306.html
That is the same for some hardware parts on a mac.
So indeed, it's not really a problem with the 10.11.4, but a problem with 10.11.4 and an hardware part on certain macs.
The funny thing is the latest 10.11.4 beta didn't freeze at all. Apple screwed the final build.
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I was not trying to say that every mac has this issue, but that it's almost model-independent (It happens not only on MacBook Pros, like the title says). There are a lot of 2015 models though, so yes, maybe it's related to the Broadwell chips.
I suggested correcting the name because I saw people posting about crashes on iMacs or MacBook Airs, and maybe it would be more useful to centralize the discussion in one thread.
EDIT: In any case, the problem is in 10.11.4 and it's behavior with a specific combination of hardware, and not on the hardware itself.
You can search online and download the full installer for 10.11.3 (not just the combo update) and do a clean install, it is not directly from apple's servers and usually people don't recommend doing it since it might be a modified version (it might also be agains apple's terms and conditions).
I asked the mods to cut the Safari and they did. Can't edit the macbook 2015 thing out though, it isn't editable anymore.
Also there's already a thread called "OS X El Capitan Bugs!", I could have posted there instead of creating this topic.
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full specs in description, mid 2015 MBP 15" i have tracked my 30 second to 1 minute system wide hanging issue directly to Safari in El Capitan.
By that you mean that after a minute the system recovered from the freeze or you had to force reboot?
Ive not actually had a full on system lock that didn't fix itself. it never happens out of using safari and its completely random, but it will hang for upto a minute and bounce back to life.
and that never happen prior to 10.11, in 10.10 i never had any system hanging issues.
Your issue is probably unrelated to ours then as in all our cases it completely freezes forever, do you have your OS X or any apps(Safari, startup apps, etc.) installed on your external SSD? Have you tested without it?
Nah nothing is on the TB external except for video editing scratch disk projects and my Steam game library. i don't usually have it plugged in all the time.
Im guessing what i am experiencing is unrelated, safari under el captain is just garbage for me, but i just refuse to use chrome even with the struggles.
running mavericks on the iMac doesn't seem to have a single safari issue like the MBP does.
I can confirm that this not a MacBook only thing. I get the very same system-wide freeze that eventually causes the machine to reboot on my late 2015 iMac Retina 5K at work. Never happened not once before upgrading to 10.11.4.