I'm really happy with my Thule EnRoute Duo 2. The laptop compartment is well protected, and it has a little extra pocket for an iPad or eReader or what have you. As far as extra stuff goes, it has two front pockets and two side pockets. Very useful.
One minor nitpick I have, is that the bottom does not contain enough padding for my tastes, like you described. If you let the laptop slide/fall into the laptop compartment, it'll bump into the floor.
Will check it out.