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macrumors newbie
Jul 18, 2019
9
0
Same issue on my 16' MBP. Hard to replicate, but at least 1-2 a week I'll get a crash while the laptop is asleep. Anyone know when 10.5.5 is supposed to come out?
 

gavin whyte

macrumors newbie
May 25, 2020
1
0
Australia
I am experiencing reboots, on sleep,
panic(cpu 0 caller 0xffffff7f93e3b231): nvme: "Fatal error occurred. ID=0xffffffff ARG1=0xffffffff ARG2=0xffffffff ARG3=0xffffffff EDD0=0xffffffff EDD1=0xffffffff EDD2=0xffffffff EDD3=0xffffffff EDD4=0xffffffff EDD5=0xffffffff EDD6=0xffffffff EDD7=0xffffffff NANDV=0x2, DRAMV=0x1, SSDC=256GB. FW Revision=16.14.01\n"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONVMeFamily-470.100.17/IONVMeController.cpp:5320


Backtrace (CPU 0), Frame : Return Address

I have search and tried every possible option ,

From turning off power nap,
to restting NVRM, SVC and every command line option for tuning off hibernate, and numerous other options.

Nothing works, My macbook pro 13 2017, was perfectly working fine on previous OS until I upgraded to Catalina 10.15.4
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I am experiencing reboots, on sleep,
panic(cpu 0 caller 0xffffff7f93e3b231): nvme: "Fatal error occurred. ID=0xffffffff ARG1=0xffffffff ARG2=0xffffffff ARG3=0xffffffff EDD0=0xffffffff EDD1=0xffffffff EDD2=0xffffffff EDD3=0xffffffff EDD4=0xffffffff EDD5=0xffffffff EDD6=0xffffffff EDD7=0xffffffff NANDV=0x2, DRAMV=0x1, SSDC=256GB. FW Revision=16.14.01\n"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONVMeFamily-470.100.17/IONVMeController.cpp:5320


Backtrace (CPU 0), Frame : Return Address

I have search and tried every possible option ,

From turning off power nap,
to restting NVRM, SVC and every command line option for tuning off hibernate, and numerous other options.

Nothing works, My macbook pro 13 2017, was perfectly working fine on previous OS until I upgraded to Catalina 10.15.4

I hope Apple is working on a fix.
 

CMMChris

macrumors 6502a
Oct 28, 2019
850
794
Germany (Bavaria)
Your issue is different and points at a problem with your SSD or its controller. If it happens frequently I'd get this repaired ASAP and backup my data.
 

creativesmith

macrumors member
Sep 28, 2011
64
49
Disappointing info this morning from Apple Tech Support re: MBP crashing when wakened from sleep/hibernation.

Was told that, "Yes, we have heard of this. And no, I don' t know how to fix it. At present, there is no fix. The good news, however, is that you're not crazy— not imagining this problem, and not alone in experiencing it. We're looking into it. It's on the list."

Wow. I'm not crazy. And it's on the list.

My list: Have reset NVRAM and SMC, turned off Power Nap, booted in Safe Mode, removed any trace of an antivirus app, toggled "Prevent computer from sleeping automatically when the display is off," and reinstalled macOS (10.15.4)— and MBP still can't awaken normally from sleep.

At the end of each day, will Shut Down. At the start of each day, will Fresh Boot. Kind'a like it's 1999.
 
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liutvan

macrumors newbie
May 26, 2020
1
0
Yes, same issue here. 2 weeks old 16-inch without much apps installed and had to restart every morning because of the crashes...

Hope this is only a software problem and can be fixed sooner than later. :(
 

CPark98

macrumors 6502
Apr 5, 2016
411
1,884
Prior to 10.15.5, I have never had this issue but once it was installed, I had numerous bugs ranging from glitches in True Tone, night shift, and resetting when put to sleep. Hoping 10.16 reverses the damage done by 10.15.
 

Glenny2lappies

macrumors 6502a
Sep 29, 2006
578
420
Brighton, UK
Prior to 10.15.5, I have never had this issue but once it was installed, I had numerous bugs ranging from glitches in True Tone, night shift, and resetting when put to sleep. Hoping 10.16 reverses the damage done by 10.15.
Just hope they've actually done some useful work and not concentrated on all the superfluous crapps.

I need reliability not new features.
 

Airyui

macrumors newbie
May 30, 2020
16
0
Mine is 16" MacBook pro and before I updated to 10.15.5, I did not have this issue. Now I have it :).
 

mechazawa42

macrumors newbie
Oct 7, 2012
23
6
Mine is 16" MacBook pro and before I updated to 10.15.5, I did not have this issue. Now I have it :).

In my case the kernel panic occured much less on 10.15.3/4. Now on 10.15.5 it happens after every transition to sleep ? Also did an smc and nvram/pram reset. Didn't help...
 

sclowbird

macrumors newbie
May 30, 2020
17
4
exactly the Same! Every time!

In anger I tried one more thing and I am till now not able to reproduce the issue anymore.
Try to mirror your Screen instead of extending it (display options). I had no crashes till now.
 

mechazawa42

macrumors newbie
Oct 7, 2012
23
6
In my case it only happens in clamshell mode. At least to this extreme extent. I‘ll try and leave the MacBook open tomorrow and see if that helps. Would be still annoying as I prefer my MacBook in clamshell mode when hooked up to an external monitor. Or perhaps it’s a compatibility issue with my dock... I just hope, that they’ll fix it soon.
 

Airyui

macrumors newbie
May 30, 2020
16
0
In anger I tried one more thing and I am till now not able to reproduce the issue anymore.
Try to mirror your Screen instead of extending it (display options). I had no crashes till now.
Actually I am mirroring it and the problem is still here.
 

sclowbird

macrumors newbie
May 30, 2020
17
4

How do you connect your MBP to the external display? Are u using a dock, or just a direct cable? I would also try to reset the SMC - after that, set your screen to mirror mode and then try again. This is obiously a software issue and no hardware related problem.
 

Airyui

macrumors newbie
May 30, 2020
16
0
Did you also disable power nap?
Yeah :(
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How do you connect your MBP to the external display? Are u using a dock, or just a direct cable? I would also try to reset the SMC - after that, set your screen to mirror mode and then try again. This is obiously a software issue and no hardware related problem.
I am direct using a type-c cable to connect to monitor, I have tries that but still...
 

sclowbird

macrumors newbie
May 30, 2020
17
4
Yeah :(
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I am direct using a type-c cable to connect to monitor, I have tries that but still...

Can you please also try to disable automatic switching of graphic modes while testing?
 

Airyui

macrumors newbie
May 30, 2020
16
0
Can you please also try to disable automatic switching of graphic modes while testing?
I tried to disable switching the graphic card and I EVEN reinstall my macOS. I have tried many methods and it drives me crazy. Thanks a lot for letting me know about your situation. So, now you don't have this issue after did these, right?
 

sclowbird

macrumors newbie
May 30, 2020
17
4
I tried to disable switching the graphic card and I EVEN reinstall my macOS. I have tried many methods and it drives me crazy. Thanks a lot for letting me know about your situation. So, now you don't have this issue after did these, right?

I only have one external monitor and the key point for me was activating mirror mode. I am also not completely sure if it is a 100% functional work around but since yesterday I had no KP. Do you also have KP while not using any external devices?
 

Airyui

macrumors newbie
May 30, 2020
16
0
I only have one external monitor and the key point for me was activating mirror mode. I am also not completely sure if it is a 100% functional work around but since yesterday I had no KP. Do you also have KP while not using any external devices?
I tried several times when not using an external monitor, and there is not KP. Now I am using mirroring and turn off the power nap. Let me try one more time and come back to you.
 
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