Do any places have issues with payments sometimes not going through? For some reason at a certain whole foods location (Davis, CA) whenever I use Apple pay, the transaction sometimes does not go through. One of the employees told me "oh it only works about half of the time" and they need to reset the terminals. I am trying to see if this poor implementation is just limited to this location
A lot of the times it's because they hit the wrong button. A few tips:
-Always run Apple Pay transactions as credit, not debit. Even if it's a debit card. This pretty much makes it work most of the time.
-Make sure the terminal goes off as well, not just the phone or watch. You can move the phone or watch after the terminal says "processing"
-Make sure the terminal is on the "Please Slide Card" screen not the "Welcome to our store screen" or some splash animation detailing some upcoming 20% off sale.
-Not all the times will that contactless symbol be present. The only thing you can do is try Apple Pay anyway at these terminals, such as mom and pop stores.
-Make sure the card type is supported by the store. If the store doesn't take Amex, and Amex is what's in your phone it won't work.
-run it as credit
-run it as credit
-and finally run it as credit!!