I recieved a notification this AM of a credit on my AMEX. 2 days after she said she would refund. I think CC companies take a day or two to post it.
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Nomad stands-delayed...
- Thread starter cosmic68
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It took me 6 days before the tracking number showed up.
May 26th - The stands have been packaged/labeled and are ready to ship
6 days later I get
01/June/15 14:29Item pre-advice received
I am thinking of putting black tube or tape over the cable. Just split it with a razor first.
http://www.ebay.com/itm/1-4-black-P...loom-cover-wire-protection-more-/250973868669
http://needsome.com.au/heat-shrink-tube.html
Whoa! Get that razor away from your charging cable man! Cover it in rubber!
http://www.homedepot.com/p/Plasti-Dip-11-oz-Black-Rubber-Coating-Spray-11203-6/100131010
Then give it a coat of Armour-All to give it a nice plastic-feel to it (helps to keep it clean too).
I have some tips on doing it on my "painting my Spigen" thread:
https://forums.macrumors.com/threads/painting-your-spigen-apple-watch-stand.1887812/
Definitely much easier (and better for your cable) than replacing the Apple casing. (additionally, I'm betting removing the casing pretty much voids any warranty on that cable)
Finally received an answer as to why Best Buy got the stands before us, I don't know why they couldn't explain this earlier. But the CEO didn't really explain why they chose Best Buy before preorders though.
"Dear Malleynator,
I truly apologize for these shipping delays. You have every right to be frustrated with us for not having first fulfilled our backorder. We got overcommitted and we were unable to fulfill both our order to Best Buy and our preorders.
This was not our original plan. In the previous weeks, we were working toward, and hopeful for first being able to fulfill our preorder as planned. However, we hit production delays. Specifically, there was a delay in the anodization process. Anodizing here in China must happen via a tightly government-regulated process, which slows things down and blocks our own ability to work with our factories through the night to get the production numbers we need.
Since starting everything we're doing at Nomad just under three years ago on Kickstarter, getting to our offline retail launch has been a long awaited path and a lot of work. Because of the delay, and because of being overcommitted on our production numbers, we did ship our first units to Best Buy. However, we did do everything we could to re-prioritize production schedules and to get backorder units shipped out as soon as possible. We've taken a big hit on unplanned-for costs in expediting production and shipments, and we're giving it our all to get our backorder out (note: your item and ~90% of backorder have already shipped as of a couple days ago).
We're actually quite a small team of just eight and we wear many hats around here. Everyone says it's hard to be a hardware startup, and I can attest to that being the case. Delays can happen in every way, shape and form, and at any time, and this anodization one is a first for us. As an early stage company, we've been through it all, and nothing hurts more than a delay. It's not easy on our customers, our team, or our finances. For all sorts of reasons, we're doing everything possible to work through this one.
Right now our priority is to continue to ship out the remainder of the backorder and to ensure that any and all shipping issues are resolved. And we are committed to resolving every single one. You can email me personally at ****@hellonomad.com or email our customer service manager at chloe@hellonomad.com. We care deeply about our pre-order customers and we're grateful for them in bringing life to our new products. Thank you for your patience. Please let me know your thoughts.
Sincerely, ****"
"Dear Malleynator,
I truly apologize for these shipping delays. You have every right to be frustrated with us for not having first fulfilled our backorder. We got overcommitted and we were unable to fulfill both our order to Best Buy and our preorders.
This was not our original plan. In the previous weeks, we were working toward, and hopeful for first being able to fulfill our preorder as planned. However, we hit production delays. Specifically, there was a delay in the anodization process. Anodizing here in China must happen via a tightly government-regulated process, which slows things down and blocks our own ability to work with our factories through the night to get the production numbers we need.
Since starting everything we're doing at Nomad just under three years ago on Kickstarter, getting to our offline retail launch has been a long awaited path and a lot of work. Because of the delay, and because of being overcommitted on our production numbers, we did ship our first units to Best Buy. However, we did do everything we could to re-prioritize production schedules and to get backorder units shipped out as soon as possible. We've taken a big hit on unplanned-for costs in expediting production and shipments, and we're giving it our all to get our backorder out (note: your item and ~90% of backorder have already shipped as of a couple days ago).
We're actually quite a small team of just eight and we wear many hats around here. Everyone says it's hard to be a hardware startup, and I can attest to that being the case. Delays can happen in every way, shape and form, and at any time, and this anodization one is a first for us. As an early stage company, we've been through it all, and nothing hurts more than a delay. It's not easy on our customers, our team, or our finances. For all sorts of reasons, we're doing everything possible to work through this one.
Right now our priority is to continue to ship out the remainder of the backorder and to ensure that any and all shipping issues are resolved. And we are committed to resolving every single one. You can email me personally at ****@hellonomad.com or email our customer service manager at chloe@hellonomad.com. We care deeply about our pre-order customers and we're grateful for them in bringing life to our new products. Thank you for your patience. Please let me know your thoughts.
Sincerely, ****"
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has anyone heard anything about the Nomad Pod?
I mentioned to Nomad on twitter about the lack of information regarding the Pod and they said there would be an update next week. It's been close to three weeks since then, I still haven't heard anything.
No emails or anything, kind of disturbing, I bought it during the first batch, was hoping to at least have some information about what's going on by now.
I mentioned to Nomad on twitter about the lack of information regarding the Pod and they said there would be an update next week. It's been close to three weeks since then, I still haven't heard anything.
No emails or anything, kind of disturbing, I bought it during the first batch, was hoping to at least have some information about what's going on by now.
Well, I gotta say that story he told sounds kinda fishy. It's not like anodizing aluminum is something new for factories in China (Apple's been doing it for how long?) Nor should it be indicative of causing delays.
Maybe they picked a manufacturing partner that hasn't produced anodized aluminum before? (in that case, you really have to wonder about their selection process).
Bottom line - they've been shady and dishonest with their customers from the beginning. It's just now, that they're being forced to deliver that their actions are being very visible as they continue to not do what they say.
People that continue to do business with these guys after seeing how everyone's been treated get what they deserve. (and will continue to do so).
i might just wrap mine in in black to give it the look.
You think i could pain the charging part black ? i tested if it would charge the watch through a sheet of paper and it does. just got to get a good bond on it so it doesn't scratch overtime.
Canceled my order during the keynote and going with a stand that displays the watch horizontally for 2 reasons
1. I do not like this company at all
2. watchOS 2 will have an alarm clock face while it is charging and it displays horizontally
1. I do not like this company at all
2. watchOS 2 will have an alarm clock face while it is charging and it displays horizontally
While the response is nice and confirms what everyone already knew about Best Buy getting the first units the fact that a reasoning was left out is pretty shady. If he would have just come out and said that their contract with Best Buy had a non-performance clause that would have subjected them to penalties that could have put them out of business I would have had a lot more respect and understanding (even if they would have vaguely said it was due to contractual issues they can't disclose.) If they go out of business then no one gets their stands. The fact that the reasoning was left unstated causes me to assume the worst, that they did it because the margins were higher and used pre-orders as an interest free loan to produce products with a higher margin.
Going with the cheapy Griffin stand. Will report back if it sucks or not. Seems okay now that everyone with a Nomad complains about the metals scraping and getting scratches. Hmm
No, you split the plastic tubing to enable it to be slipped over the white charging cable.
Oh...I thought you were going to replace the casing on the cable.
Still, the plasti-dip does a good job.
The one benefit of going your route with the casing is durability. I could likely do 3 or 4 coats of the plasti-dip, but I'm guessing it still won't be as durable as the casing that you're getting.
Have you done it before? How much width does it add to the cable?
I second that. Please show where "everyone with a Nomad complains" about scratches.
Oh...I thought you were going to replace the casing on the cable.
Still, the plasti-dip does a good job.
View attachment 559511
The one benefit of going your route with the casing is durability. I could likely do 3 or 4 coats of the plasti-dip, but I'm guessing it still won't be as durable as the casing that you're getting.
Have you done it before? How much width does it add to the cable?
Yeah. I can only find one place here that sells plasti dip. The plastic piping is specked at 3mm. It seems to be used for upholstery and is soft. Other similar stuff from auto shops would be harder, so more difficult to split with a razor and less pliable in regard to taking the shape that the cable sits at.
I missed that "everyone with a Nomad complains about the metals scraping and getting scrathes". Please post a link to a few of the complaints. I've got one and I'm not worried at all about scraping my stainless steel model.
Where have I seen what, complaints? A few of my friends got the Nomad stand already. The one friend that doesn't complain snaps together his link bracelet every single time he puts the watch on the stand to charge. That's an annoyance to me, I don't mind how petty it is haha.
The Best Buy débâcle aside, the real problem I have with Nomad is the way they handled their 'delay discount'. If you were a regular customer who did not frequent these forums, you would have been notified of the delay in the stand and that's it.
If you did complain about the delay in shipping, it seemed that the size of the discount offered to you was arbitrary. As per one of my earlier posts, I was offered a 10% discount, but others were offered a larger discount. Nomad should have treated all of their pre-order customers the same and not based their delay discount on what they thought they could get away with offering you.
My use of 'everyone' is an obvious exaggeration. How can everyone complain about the stand? My friends with steel bands aren't fond of it and a couple have returned it already.
Just quickly searching Best Buy's review of the stand I found 2 reviews that said it scratches. You can do the work of searching.
If you are not worried why do I have to provide a link to a few complaints? Will a link to text describing the metals scratch make you worry? Doesn't make sense.
As I've said in replies above I've had a few friends complain who have one. Two of them returned theirs and the one friend who doesn't complain snaps his bracelet every night to dock it which it looks like you do according to your attached photo.
If you aren't worried, then don't