9:10 order 9:12 confirmation
128GB Blk 7 plus att
Apple Store app
Sept 27-29
Order Processing still
I don't expect to get it this week but I do think it will be earlier than the delivery estimate from past experiences.
I also don't believe any random Apple support person has any power to change actual delivery dates on the limited supply of iPhones. Logically speaking with a limited supply of phones, any actual increase in delivery dates would require someone else to receive their phones later. I don't think Apple gave anyone at the support level the power to do that.
I don't think people are lying about their interactions with support but I think all the support staff are doing is giving a less conservative delivery date. People will still get their phones at the same date they would have which will still likely correspond to their "improved" delivery date if not even earlier but no sooner than they would have otherwise.
I don't believe they have the power to change the actual delivery dates either, just that they may be able to upgrade the shipping from say ground to next day (for the post 16th orders anyway)