Solution is John Lewis are swapping it out for me. Sadly they don;t have the black one, so swapping for a white one. Google wanted the device back, and said 5-10 day turn around, John Lewis are sending replacement to local Waitrose to do an exchange. I got £100 off which has now ended otherwise I'd refund and reorder elsewhere.
Customer service is one area Google can not compete at all with Apple. Getting issues fixed and actually being able to talk to an actual human is something Google desperately needs to fix if it ever wants to compete head to head with Apple. 5-10 days is just plain unacceptable.
I agree. Having a Google store for Google Pixel products would be a good idea if Google is really serious about being a strong competitor to Apple and Samsung.
I’m surprised John Lewis have been so accommodating. My experience with them when I had a faulty Pixel 3 was utterly dreadful. Glad yours is being sorted!
Well they sell phones, a watch, a tablet coming this year, a bunch of other stuff as well. I understand your point which is why I said a store within a store for now. Like a Google section in Bestbuy with google representatives and possible limited hardware repair.
I'm still within the return window to be honest, and I've always found em helpful and friendly. It also helped I saved the chat transcript from google where they said they would replace, but leave me phoneless for up to 2 weeks
Nest cams, Nest/google home, nest, chromecast/google tv, chromebooks, pixel watch, google wifi or whatever they call their mesh wifi devices, Pixel, Tablet. They actually have quite the ecosystem if they care to really get behind marketing it strongly to consumers.
The Whitestone Dome Glass has been flawless for me. Works great with the under display fingerprint sensor for me. My P7P took a nasty drop out of my truck the other day and the screen protector did its job and protected the screen but was a casualty in the process. Luckily the screen protector comes in a two pack and I was able to apply a new one that evening.
Yea probably not. I've tried the films, I just don't like it as much as the all natural naked feel. The dome glass feels like the real thing.
I've thought about picking up the White dome as it's awhile since I've installed one and always loved them
Agree with your thought. If they want to go full blown ecosystem, they are there.
All tech companies are now in the same business, don't fool yourself.
I have a whitedome and it is great but I had a hard time installing without bubbles. I killed one screen protector and the second one is okay but it started to come up on the corner and there are a few very small dots under the protector.
I use Roboform Everywhere. The Everywhere version (paid, but not super expensive - a 1 year plan is less than $2/month) syncs across devices, I have mine syncing across Android, Windows and macOS.
As an update the replacement seems ok, only 2 days in though
