Congrats! There's another order that was placed after me that has tracking info. Grrrrr.
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Congrats! There's another order that was placed after me that has tracking info. Grrrrr.
Generally it means that it's been scanned (it is in the box and labeled). Usually there is a separate scan for departure from the location.
Congrats! There's another order that was placed after me that has tracking info. Grrrrr.
Same here! I'm trying to keep my omg raaaaaaage at a low level.
I called att customer service first - this guy said to call fedex and if they can expedite.
fedex says no because the sender has to do it.
I think my only bet might be able to pick it up on Saturday locally if it gets there by then - lets keep our fingers crossed
fedex says no because the sender has to do it.
I think my only bet might be able to pick it up on Saturday locally if it gets there by then - lets keep our fingers crossed
Just spoke to a FedEx rep.
Saturday pick-up or delivery must be requested by the shipper. No way for the receiver to request a Saturday pick-up because the package will be "containerized."
Monday it is, then.
Saturday pick-up or delivery must be requested by the shipper. No way for the receiver to request a Saturday pick-up because the package will be "containerized."
Monday it is, then.
Just spoke to a FedEx rep. Basically same answer as ^
Saturday pick-up or delivery must be requested by the shipper. No way for the receiver to request a Saturday pick-up because the package will be "containerized."
Monday it is, then.
aww...POOP!
I remember from my experiences with ATT CS over the years (when I was a customer years ago) how comical it always was to me that a PHONE company made it a point of keeping calls as short as possible. They will say ANYTHING to get you off of the phone in under 1 minute. It doesn't matter if they are telling you the correct thing. That is why you can get 5 different answers from 5 different people. That is why we're seeing so much confusion. The premier people just pull random stuff out of thin air and say "that's the way it is." Uhhh, right.
I worked CS for years and we were instructed to get people off of the phone fast, because we had an 800 number and it cost for every minute. If your call was going to go over a few minutes you were to take down their info and have a callback done by the nightshift to save some cash. If you spent too much time HELPING customers you'd be terminated! It is so funny to me that a company that basically runs the world's phone systems follows that same idea and will do whatever it takes to get you to hang up!
I worked CS for years and we were instructed to get people off of the phone fast, because we had an 800 number and it cost for every minute. If your call was going to go over a few minutes you were to take down their info and have a callback done by the nightshift to save some cash. If you spent too much time HELPING customers you'd be terminated! It is so funny to me that a company that basically runs the world's phone systems follows that same idea and will do whatever it takes to get you to hang up!
Premier charges a restocking fee, right? Since my iPhone has shipped, there's really not a good way to refuse delivery/send it back/cancel and go to my Apple store tomorrow (where technically I have one on 'reserve') without paying a restocking fee and/or causing settings on my account to get screwed up, right? I really love how "overnight priority" = "2 Day service" to AT&T.
This is just a guess, but usually places don't charge a restocking fee if the package is not opened. The restocking fee usually covers the cost of the company having to send it back to the manufacturer. You're best bet is to call Premier and confirm though.
Trust me it will be a crap shoot. Call 5 times and you'll get 5 different answers.
trina27: If I were you I'd save myself the headache and just wait the extra couple days, like all of us.
Yeah, I know...and I probably will...just hate the thought of giving AT&T money right now. Not enough to switch to another carrier though.
I ordered at ~130 pm on Jun 12 on Premier. Do you think that they are filling the orders in the order they were received?
Still nothing on the website and the wait time for a Premier customer service agent is about 20 minutes.
I think if mine doesn't ship today I am going to brave an AT&T store in the morning.
I am so impatient!
Still nothing on the website and the wait time for a Premier customer service agent is about 20 minutes.
I think if mine doesn't ship today I am going to brave an AT&T store in the morning.
I am so impatient!
Order placed: June 11 mid-day
Order method: AT&T Premier website
Order type: Upgrade
Delivery city: Seattle metro residential address
Status: Still "In Progress" but "quantity shipped" changed to "1" and I have a US Postal Service tracking number. The tracking number does not yet resolve to anything on the USPS website.
On June 13, I placed a different iPhone 3GS order for my wife's line and that order is still "In Progress" with no tracking number.
Good luck everybody!
Order method: AT&T Premier website
Order type: Upgrade
Delivery city: Seattle metro residential address
Status: Still "In Progress" but "quantity shipped" changed to "1" and I have a US Postal Service tracking number. The tracking number does not yet resolve to anything on the USPS website.
On June 13, I placed a different iPhone 3GS order for my wife's line and that order is still "In Progress" with no tracking number.
Good luck everybody!
Yes. Orders placed on the 9th, 10th, and 11th(?) seem to have tracking numbers so far (shipped this morning). 12th and later are starting to show shipped. You'll have a tracking number soon; tomorrow at the latest I'm guessing.
Except for this guy. You should call...maybe there is a problem with your order.
Mine just shipped
I am a Premier customer who ordered at 2AM Eastern Time Friday (12th)
Weird how some see 3 lines in their shipping order status, while others have had their 3 lines reduce to only 1 line (the SIM).
For those of you who want to post to ATT on facebook, here's another link to an ATT page that seems to get ATT updates (although nothing about the premier people).
http://www.facebook.com/ATT#/ATT?ref=mf
http://www.facebook.com/ATT#/ATT?ref=mf
