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ItsGavinC

macrumors 6502
Jun 29, 2007
458
277
After posting in this thread last night, I opened and manually refreshed mail before I went to sleep at 11:57 PM. The next morning I opened the mail app and the last update was 11:57 PM. After a manual refresh, the emails that I received over night arrived. This issue started for me during the late betas of iOS 10, and was reported as a bug at the time by myself.

I'm guessing they messed something up when they made the stock mail app removable, very frustrating. As a temporary fix I started using Outlook, but I would love to get back to the stock app.

I don't think it's related to the app being removable. That's been possible for a while, this bug started 6 days ago for me. I'm on beta 3.
 

krazirob

macrumors regular
Oct 8, 2016
104
66
Baltimore
my Gmail along with mac mail is all delayed kinda........i have to open the app to get the mail. My aol on the other hand comes right in with no issues......sadly my aol is my junk mail tho so thats the last mail i really care to read....HAHA
 

EdgardasB

macrumors 6502a
Apr 14, 2014
618
80
Lithuania
Skype staff stated
We have discovered that iOS 10 has a bug in the way it delivers push notifications. While we wait for Apple to provide a patch, we are working on mitigation's so Skype users can continue to receive notifications where possible.

So it could be issue also with iOS 10, not only on server side.
 
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gsingham

macrumors 6502
Oct 20, 2013
259
42
What I don't understand is why they don't use the push notification server for their own iCloud mail. Instead the phones has to maintain 2 connections. One to the mail IMAP and another to the Apple push notification server for other apps.

One advantage to using the push server for mail would be read email could be synced across devices n the badge count updated accordingly without even opening the iOS mail app

Right now because the phone doesn't support IMAP idle because of battery issues, its unread badge only gets updated when new mails come in or I open the app manually
 

starkillers

macrumors member
Sep 17, 2015
83
48
Update as of this morning. I was told Apple is aware of the issue and engineering team is working on this. When I asked of a time frame, I was told they didn't have one but to rest assured that the fact that this has been placed as an escalated ticket means they are aware that it is a critical bug and are working on it. Will update as necessary.
 
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whsbuss

macrumors 601
Original poster
May 4, 2010
4,264
1,094
SE Penna.
What I don't understand is why they don't use the push notification server for their own iCloud mail. Instead the phones has to maintain 2 connections. One to the mail IMAP and another to the Apple push notification server for other apps.

One advantage to using the push server for mail would be read email could be synced across devices n the badge count updated accordingly without even opening the iOS mail app

Right now because the phone doesn't support IMAP idle because of battery issues, its unread badge only gets updated when new mails come in or I open the app manually
I don't think iOS devices hold the IMAP connection like mail clients on PCs/Macs do. I am starting to think it is iOS10 related. That Skype report sure gives me pause.
 

Broken Hope

macrumors 68000
Jan 15, 2015
1,823
1,880
My iCloud push email seems to be a lot better today, not saying it's completely fixed but my notifications are coming in around the same time as my PC running Thunderbird is getting them.
 

lancashirehotpot

macrumors member
Jun 2, 2015
79
17
It does seem a little better, started to get them pushing through now not too long after they were sent. It has done this earlier over the weekend for a while and then not worked again so we'll see...
 

Mlrollin91

macrumors G5
Nov 20, 2008
14,172
10,187
Back to not pushing again :(

I mean, thats a positive right? Means they are working on it?
[doublepost=1476720821][/doublepost]Mine seem to be working better at the current moment. Slightly longer delay than my Mac, but they are still going through within a minute.
 

lancashirehotpot

macrumors member
Jun 2, 2015
79
17
I mean, thats a positive right? Means they are working on it?
[doublepost=1476720821][/doublepost]Mine seem to be working better at the current moment. Slightly longer delay than my Mac, but they are still going through within a minute.
Yeah that's true. It shows they're doing something.
 

ATC

macrumors 65816
Apr 25, 2008
1,185
433
Canada
Having the same issue here (iPhone 7 iOS10.0.3).

I only noticed it because email was coming in in chunks/groups (3-to-5 emails come in at a time) where one of the emails would be pushed but the rest would be out by as much as a few hours.

I'm guessing people reporting this via the web to apple are beta testers? If not, how are people reporting this on the website? Can someone post a link?
 

Mlrollin91

macrumors G5
Nov 20, 2008
14,172
10,187
Having the same issue here (iPhone 7 iOS10.0.3).

I only noticed it because email was coming in in chunks/groups (3-to-5 emails come in at a time) where one of the emails would be pushed but the rest would be out by as much as a few hours.

I'm guessing people reporting this via the web to apple are beta testers? If not, how are people reporting this on the website? Can someone post a link?

apple.com/feedback works, but the fastest way is to call AppleCare and file a ticket.
 
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dictoresno

macrumors 601
Apr 30, 2012
4,515
658
NJ
Over the past couple of days I've noticed emails not getting pushed to my IP7 on iOS10.1 - I get it on my Mac mail but unless I open the iOS mail app it doesn't appear. Yes I made sure Push is set in settings. I see it mostly on the iCloud account.

I noticed the same exact thing yesterday really bad. Like a 7 hour delay. But it's been spotty for almost a week now.
 

jdminpdx

macrumors 6502
Sep 28, 2010
354
0
Count me in. iOS 10. iCloud email just stopped working about 4-5 days ago. Missing out on a lot of important emails. :( now I have made it a habit to open the email app in order to get my emails "on time".

Called Apple and the rep I talked to said it was the first they heard of this issue. Ugh.
 
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