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iPhone 11 Pro [Resolved in iOS 13.2] iPhone 11 Pro (Max) screen flickers in photos app when Night Shift (or True Tone) and View Full HDR enabled
- Thread starter obargy
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I have an iPhone 11 Pro (not max) and I also have this problem, I noticed it after updating to iOS 13.1
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apple just got back to me after elevating this issue to level 2 tech support. they asked me to try turning off auto-brightness (settings > accessibility > display and text size > auto-brightness) and see if this fixes the problem. i will try and let them know...
can you guys please try as well?
they seem to think it’s a software issue.
can you guys please try as well?
they seem to think it’s a software issue.
I’ve noticed similar symptoms in messages app (when sending / receiving messages). Was bugged out at first but am now going to check to see if the settings listed in this thread cause it.
I just tried this and it seems could temporarily solve the issue. But the down side is to lose the functionality of auto brightness adjustment
Yes it’s a 11 Pro Max
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I never use auto brightness so mine is never on and I’ve been having this issue since I got the phone. As long as true tone is on it will flicker
I’ve noticed the flickering too. Watching Netflix in Dolby Vision causes my iPhone 11 Pro Max to flicker. The brightness changes. Really quickly in certain scenes. It has to do with the HDR content playing on it. Has anyone else noticed this on video???
Yes 100% man. It happens all the time when I’m watching Netflix. it basically happens when your screen is all the way up to the brightest level and true tone is on and you go between a light and dark room you’ll see it flickering within a couple of seconds. It also happens while scrolling through your pictures, and the top, and bottom part of your screen is white, with the photo on the screen as well, and you’ll see the white part of the screen flicker to adjust the ambient light. F sucks lol
It totally sucks. What you just said is exactly what happens. Here’s another thing I noticed. The angle in which you hold the iPhone. If I place it against something, let’s say something cold. It goes crazy. Lean it against something metallic, same thing. It’s the craziest thing. Maybe I’m putting too much into it, but it’s becoming ridiculous. An update is necessary.Yes 100% man. It happens all the time when I’m watching Netflix. it basically happens when your screen is all the way up to the brightest level and true tone is on and you go between a light and dark room you’ll see it flickering within a couple of seconds. It also happens while scrolling through your pictures, and the top, and bottom part of your screen is white, with the photo on the screen as well, and you’ll see the white part of the screen flicker to adjust the ambient light. F sucks lol
Signed up here just to reply to this. I have an iPhone 11 pro, contacted Apple, they said to bring it in to get it replaced. I have my doubts that'll fix anything though considering a few people here have already done so with no difference.
So it looks like the Xs had a similar issue when it came out: https://discussions.apple.com/thread/8552190?page=1
I'm not sure how to interpret this result
maybe when screen recording is enabled, iPhone's screen brightness range is more limited or something similar?Thanks for bringing this on, it's very helpful.
But it seems that Apple only resolved the similar issue of iPhone XS on early December 2018... which is after 3 months' of initial launch. We might have to be prepared for this.
I found out that "Reduce White Point" under Settings/Accessibility/Display & Text Size might temporarily solve the flickering issue. Anybody wants to give a try? Although reducing the white point by 25% nearly means that it "disabled" the View Full HDR anyway... But this might help while awaiting for updates from Apple. And this could also help to make the PMW less visible.
As I browse through those threads talking about PWM, I think this flickering issue might be related to that. According to NBC, iPhone 11 Pro has a typical PWM frequency of 290.7 Hz and Pro Max's is 245.1 Hz. Does it mean that 11 Pro is less visible of subtle intensity change than Pro Max, so less affected by the flickering issue?
Apple iPhone 11 Pro Smartphone Review: Triple rear-facing cameras and more power than you could shake a stick at
Notebookcheck.com reviews the Apple iPhone 11 Pro, a device that wants to impress with its stronger battery, new triple rear-facing cameras and premium design. Read on in this live review to see whether the iPhone 11 Pro lives up to expectations and how good the A13 Bionic SoC is too.
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Thank you for trying , it hadn’t been brought up.
Incoming 11 Pro Max here. Can’t test this yet.
How many of you have a full screen protector on? Have you tried it without the screen protector? I’m going to the Apple store today. Gonna try this on their display units.
I’m pretty sure it happened before I got the screen protector. I realize the flickering going through my photos the day I got it and then the next day I ended up going out and going to the Apple Store and getting a screen protector. But at that point I didn’t realize it was a real issue, I thought it was just my TV flashing reflection off my screen lol. But then as the days went by I realized it was a big issue And it was happening when I had my true tone setting toggled on. At first I thought I had to change the light sources in the area to see it happening but then I got to the point where I was just sitting down on my couch and I’ll turn on true tone and it will start flickering rt away and then I’ll turn it off and It will stop. So
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