Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

mjschabow

macrumors 601
Dec 25, 2013
4,924
6,239
Got the Galaxy Buds yesterday. So far, I really like them. The sound is great. My only complaint is that on phone calls, I struggle to hear my own voice enough. Almost feels like I'm in a vacuum. I think I was used to the Airpods where there was a bit more open air. Where the Airpods are a bit better is in not really realizing that they're in your ear. With the Galaxy Buds, I want to take them out more even when I'm not on phone calls. Ambient sounds is good but I still feel like I'm a bit too disconnected from the rest of the office at work.

Where I think these are going to kick ass is running/workouts. These things are not falling out of the ear. Not that the Airpods did fall out but I always thought they were going to.
 
  • Like
Reactions: tbayrgs and jamezr

maka344

macrumors 68020
Nov 4, 2009
2,144
1,316
London, UK
No need to do a factory reset. Go into settings / General management / Reset
Then click on reset Accessibility settings
then click on Reset Network Settings
Then Click on Reset ALL settings
Your phone will reboot after that.

The issue is some phones get corrupted settings when you setup the phone using Smart switch or from google servers thats prevents the phone from going into Deep sleep. There is also a VOIP bug.

I have the Exynos version S10 plus and have gotten 2 full days of standby out of it with over 5 hours SOT, its a battery beast.
I agree this would fit with the issues I was having before my reset.

When restoring, from the Google backup initially, it hung and I had to start the restore process again and started having 4G battery issues.

Since the factory reset, my battery has been the same as my Max which is much better than it was.
 

Aneres11

macrumors 601
Oct 2, 2011
4,353
9,550
Still 'preparing for dispatch' on my watch.

Just tried to call them in work on my break - went through all of the options the same as I have on my 3 previous calls.
The girl on the phone didn't even take my order number and said "I'll transfer you through to the washing machine and refridgerator deaprtment".

What? She didn't even ask what I'd ordered.

Then I got an automated response whilst holding to say they were experincing very high volumes so I just hung up.

Card was charged the minute I ordered it. Unable to cancel on the website.

I am absolutely hopping mad about it. Some of the worst service I've ever experienced.
At this stage I'm considering just logging a formal complaint, trying to have it cancelled and sacking the idea off altogether.

Samsung's customer service is attrocious.
 
  • Like
Reactions: 5105973

comper

macrumors regular
Feb 27, 2011
167
87
Michigan
Don't bother reading anything on Forbes that is tech related. They have no clue what they are talking about 99% of the time. They just put out clickbait articles to get traffic.

I generally agree with you regarding their site but all I'm sharing from this article is how soon it is actually going on sale now and the lower-than-expected price tag on it. If you are like me and haven't purchased any S10 yet, it may be advisable to wait a little bit longer to see all of your choices if you have any interest in the 5G version.
 

co.ag.2005

macrumors 68020
Jun 17, 2009
2,365
1,810
Fort Worth, TX
Got the Galaxy Buds yesterday. So far, I really like them. The sound is great. My only complaint is that on phone calls, I struggle to hear my own voice enough. Almost feels like I'm in a vacuum. I think I was used to the Airpods where there was a bit more open air. Where the Airpods are a bit better is in not really realizing that they're in your ear. With the Galaxy Buds, I want to take them out more even when I'm not on phone calls. Ambient sounds is good but I still feel like I'm a bit too disconnected from the rest of the office at work.

Where I think these are going to kick ass is running/workouts. These things are not falling out of the ear. Not that the Airpods did fall out but I always thought they were going to.

I hate taking calls on noise isolating headphones. The galaxy buds were the same way for me. I far prefer my AirPods for calls. The only time I really care about noise cancellation is on flights which I use my Bose QC35. Otherwise, I do prefer the AirPods for office music listening and taking calls when I'm working from home or out and about.
 

mjschabow

macrumors 601
Dec 25, 2013
4,924
6,239
I hate taking calls on noise isolating headphones. The galaxy buds were the same way for me. I far prefer my AirPods for calls. The only time I really care about noise cancellation is on flights which I use my Bose QC35. Otherwise, I do prefer the AirPods for office music listening and taking calls when I'm working from home or out and about.

I did notice that if I don't stick them in all the way (giggity), it actually sounds a bit better for phone calls. I can hear myself more on calls. But damn, as far as music quality goes, they sound brilliant compared to the Airpods! Well worth it!
[doublepost=1553787410][/doublepost]
Still 'preparing for dispatch' on my watch.

Just tried to call them in work on my break - went through all of the options the same as I have on my 3 previous calls.
The girl on the phone didn't even take my order number and said "I'll transfer you through to the washing machine and refridgerator deaprtment".

What? She didn't even ask what I'd ordered.

Then I got an automated response whilst holding to say they were experincing very high volumes so I just hung up.

Card was charged the minute I ordered it. Unable to cancel on the website.

I am absolutely hopping mad about it. Some of the worst service I've ever experienced.
At this stage I'm considering just logging a formal complaint, trying to have it cancelled and sacking the idea off altogether.

Samsung's customer service is attrocious.

Yep, the only reason I'll continue to order via Samsung is for their amazing trade in deals. Like if I still have the S10+ by the time the Note 10 comes out, knowing that I'll get an easy $550 back (hopefully the same deal exists) without having to post it is pretty awesome.
 

SteveJUAE

macrumors 601
Aug 14, 2015
4,511
4,750
Land of Smiles
Got the Galaxy Buds yesterday. So far, I really like them. The sound is great. My only complaint is that on phone calls, I struggle to hear my own voice enough. Almost feels like I'm in a vacuum. I think I was used to the Airpods where there was a bit more open air. Where the Airpods are a bit better is in not really realizing that they're in your ear. With the Galaxy Buds, I want to take them out more even when I'm not on phone calls. Ambient sounds is good but I still feel like I'm a bit too disconnected from the rest of the office at work.

Where I think these are going to kick ass is running/workouts. These things are not falling out of the ear. Not that the Airpods did fall out but I always thought they were going to.
I think switching between inner and outer mic may help, not tried it myself :)
 

SteveJUAE

macrumors 601
Aug 14, 2015
4,511
4,750
Land of Smiles
Oh do you know how to do that?
I think the ambient sound mode and call mode is in the Buds setting screen allows for more control over what you can hear :)

"The Galaxy Buds are particularly impressive in the way they use the two onboard microphones built into each earphone. When making a call, the headphones can analyze how loud the sounds around you are, using the microphone on the outside of each earphone when ambient sound is quieter, and the mic near the inside of the headphones when it’s louder. The mics also allow you to pipe in the sound of the outside world while you listen using Samsung’s ambient sound mode, which even includes a feature that uses filtering to highlight the sound of human voices."
 
  • Like
Reactions: mjschabow

The Game 161

macrumors Nehalem
Dec 15, 2010
30,980
20,169
UK
Think my Buds are arriving tomorrow

Got a dispatch email for delivery tomorrow. Guessing its the Buds as not ordered anything else
 

mjschabow

macrumors 601
Dec 25, 2013
4,924
6,239
I definitely found a solution to the isolation issue with my Galaxy Buds I was having when making calls at the office. Not ideal but also not totally outrageous either. It's much better when only having one Galaxy Bud in the ear. So I just have my right one in and now I feel like I can hear my voice better.

Does anyone know if there is a mic in each bud or just the right one? Thought it might be nice to alternate every so often.
 

The Game 161

macrumors Nehalem
Dec 15, 2010
30,980
20,169
UK
No need to do a factory reset. Go into settings / General management / Reset
Then click on reset Accessibility settings
then click on Reset Network Settings
Then Click on Reset ALL settings
Your phone will reboot after that.

The issue is some phones get corrupted settings when you setup the phone using Smart switch or from google servers thats prevents the phone from going into Deep sleep. There is also a VOIP bug.

I have the Exynos version S10 plus and have gotten 2 full days of standby out of it with over 5 hours SOT, its a battery beast.
Done this but phone hasn't rebooted?

Done network settings do I need to do the below?

da38149f9d27ba675ad2566dd5103c5c.jpg
 

Awesomesince86

macrumors 68020
Sep 18, 2016
2,482
3,302
Having my own problems with the morons at Samsung Customer Support. Still haven't received my $130 ecertificate. Contacted Samsung support and they said it will be emailed 15 days after the phone is delivered. It's now day 17. I asked them to look into it and their response was sure, we'll get back to you in 4-5 days. WTF? It takes that long to look and see if its been sent, and if it hasn't, to send one? Pretty pathetic.
 
  • Like
Reactions: 5105973 and jamezr

Aneres11

macrumors 601
Oct 2, 2011
4,353
9,550
I'm on the phone to them now.
I have been on for half an hour and have asked to log a complaint with them as he just keeps telling me he has escalated to the logistics team.

So I said I want to log a complaint .He has just transferred me after 30 mins and they've cut the call off.

They've debited me for this watch and I can't cancel the order, they said they can't cancel the order online and now I'm stuck in limbo.

Just awful.
 
  • Like
Reactions: 5105973

The Game 161

macrumors Nehalem
Dec 15, 2010
30,980
20,169
UK
I do now with next to zero impact. AOD shows about 5% usage over an 18 hour period.

I'm on 40% with 4.5 SoT and 18.5 hours on battery. So much better since the factory restore. I have also not enabled adaptive power mode.
Hopefully this works for me.. Hard to measure it currently as was on 30% when it I reset the settings
 
  • Like
Reactions: maka344
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.