Yeah but after the warranty is up, youre screwed. It reminds me of Sony Minidisc recorders; they were easily the best portable players until proper mp3 players came out from the likes of Cowon/iAudio. Sound quality was great, battery life was awesome, it was digital, could record from any source, discs were small and far more durable than regular CDs due to the shell and the gumstick batteries lasted a long time and were priced very well.
The problem?
Planned obsolescence. Just like iDevices.
A lot of those minidisc recorders crapped out just after the warranty. And just like the Sony MD, iPods and all of their other devices usually start to crap out after about a year, the battery just doesnt hold up. Typically the batteries last about 300-400 charges before battery life starts going downhill. With normal usage, charging once a day gets close to the 400 charge cycle after about a year.... after that..... like I said, your screwed.
That reason alone has made me look at portable apple devices in disgust as I've experienced this bull***t from them first hand. Its left a bitter taste that I will never forget. (on top of the battery going bad, the hard drive in my iPod failed too). It was the worst experience I've ever had.
Dude, you sound so bitter because your iPod battery crapped out on you. Had it really been 10 months in, it would have been covered under warranty. Were you rude and full of inflammatory words when you brought it in for service? Even if Apple wouldn't replace it, you could get the credit card company to (most cards like American Express give you 1 year of extended warranty on most purchases).
When the warranty runs out on a product, you're out of luck. That's with any company.
While we're on the subject of out of warranty service, I can tell you that I've brought my wife's MacBook in for service after the warranty expired. I was patient and polite with the store workers and when they couldn't help me, I asked for a manager.
Even though it was out of warranty, I ended up getting it serviced free of charge--they overnighted it to the repair center and then had it back 2 days later.
Just this past Tuesday, my sister's son accidentally dropped her iPad 3, which was cracked to the point of being harmful for a child to use. She called Apple and told them about it. After speaking which a manager, he offered to replace it free of charge. It was sent in on Wednesday; the replacement came back on Friday.
I don't know of any other company that treats their customers this well, do you?
Based on the tone of most of your posts, you seem like a difficult and argumentative person. Perhaps you could have gotten your iPod replaced had you carried yourself with a better attitude, just saying.
