This is what mine looks like. The gaps are not uniform as well. Should I return?
Can you feel any difference between the sides? Is the side with larger gap sharper?View attachment 2285682
This is what mine looks like. The gaps are not uniform as well. Should I return?
As another member mentioned can you feel a difference? And most importantly imo can you feel a distracting difference when you use the device? If it’s fine when using I personally wouldn’t worry about it. I’ve seen some in the stores that are really bad and uncomfortable to hold in the hand.View attachment 2285682
This is what mine looks like. The gaps are not uniform as well. Should I return?
As long as you can’t feel the ridge then that’s fine. All iPhones have gaps and these are more apparent on the lighter coloured devices.View attachment 2285682
This is what mine looks like. The gaps are not uniform as well. Should I return?
Na, mainly just oblivious too lolAgree with you on this one. Could you ever imagine ijustine ever saying anything negative. If she did then she can forget her annual selfie with Tim Cook.
I doubt that. Apple employees that process returns mainly just choose “buyer’s remorse” when selecting reason for return…Retail and Genius Bar are instructed to capture every iPhone returned due to a defect complaint from customers during a launch, they do care, and are actively look for emerging issues. It will change.
I noticed the same. All pro models are scratchy, more or less. But it feels cheap, ugly... like a cheese grater..or mandoline... I ordered my 15 PM and am really thinking about cancellingYeah. It’s scratchy. All of the models in Apple Store are.
it a matter of Quality. YOu can not accept sth like that in a "premium" product, can You? Its ridiculousI guess this could be an issue if you go caseless but when you have a case in this should not matter right?
really? No scratch feeling during moving a finger threw glass-titanium transition? Which model/color You have ? Thanks for answerI picked up my preorder today. Edges are smooth
I would say it will collect skin, dirt and everything worst... it is a scandal, they give customers a product like that. I will wait, open my 15 PM and if its scratchy, I immediately send it back..!It should also collect a lot of dust, especially with the darker colors.
Hmmmm…….joined today and manically slagging off an Apple product you don’t own…..do you work for Huawei?!I would say it will collect skin, dirt and everything worst... it is a scandal, they give customers a product like that. I will wait, open my 15 PM and if its scratchy, I immediately send it back..!
Nope. If the customer says it has an issue outside of buyers remorse, they have a capture process shortly after launching a new process. Engineering actually does want to look for emerging issues. Unless they’ve changed it recently, this is how it’s always been.I doubt that. Apple employees that process returns mainly just choose “buyer’s remorse” when selecting reason for return…
There is a simple solution, entirely free, to the entire problem. Just don't buy the phone. Your problem is solved. To buy something you don't like, then complain about the product, makes little sense. The best way to get companies attention is to not buy their product.YOu can not accept sth like that in a "premium" product, can You? Its ridiculous
I buy Apple products since 2007.Hmmmm…….joined today and manically slagging off an Apple product you don’t own…..do you work for Huawei?!
There are not few. ALL of them. Have You been to some Apple Store. Check it yourself. There must be a huge problem with Quality. I cannot believe it is such a designThere is a simple solution, entirely free, to the entire problem. Just don't buy the phone. Your problem is solved. To buy something you don't like, then complain about the product, makes little sense. The best way to get companies attention is to not buy their product.
On my phone there is no gap. Did I get lucky? I don't think so. Any time there are millions of devices manufactured there are bound to be a few that have flaws. Either exchange the device under the 14 day return policy, or get the device fixed under the one year warranty.
I’m from the UK. My 15 Pro does not have sharp edges. The issue is real for some owners, I have never said it isn’t. Your manic ranting about a product you do not even own to fuel the fire of discontent on a forum you’ve just joined is highly suspicious. Just saying. Have a great day.Did You vote for Trump? Sounds like.
I buy Apple products since 2007.
I have learned, that Apple means Quality.iPhone Pro Max 256Gb for 1449 Euro (it is around 1516 Dollars, thats what we pay here in Europe) CANNOT HAVE CHEAP, SHARP UNCOMFORTABLE EDGES and mismatched glass on the back. If somebody say, it does not matter, must be an idiot. End of discussion.
sorry man but I felt like attacked. I ordered it on Sept12th, Apple site was not responding, thats why I am still waiting..It is an issue. I have checked them all in Apple Store here. And when have You received yours?I’m from the UK. My 15 Pro does not have sharp edges. The issue is real for some owners, I have never said it isn’t. Your manic ranting about a product you do not even own to fuel the fire of discontent on a forum you’ve just joined is highly suspicious. Just saying. Have a great day.
I got mine on launch day, 256gb White Titanium Pro zero issues.sorry man but I felt like attacked. I ordered it on Sept12th, Apple site was not responding, thats why I am still waiting..It is an issue. I have checked them all in Apple Store here. And when have You received yours?
Yep first few weeks after launch there is that capture process even if you are returning it as change of mind or DOA or other issues. Then they hand it over to the genius specialist who then will send it off to the right department for further inspection.Nope. If the customer says it has an issue outside of buyers remorse, they have a capture process shortly after launching a new process. Engineering actually does want to look for emerging issues. Unless they’ve changed it recently, this is how it’s always been.
Why, yes I have. Yesterday. Also the Xfinity store and Verizon store. None of the devices I held had any problems with edges of the phone.Have You been to some Apple Store. Check it yourself.
do we understand properly, we are talking about transition between glass and frame, titanium edge when You slide your finger left or right...?.. its IMPOSSIBLE what You say. ever polls her shows, almost 34% have this problem.Why, yes I have. Yesterday. Also the Xfinity store and Verizon store. None of the devices I held had any problems with edges of the phone.
lucky guy. I hope mine will come also "perfect". If not I will publish photos hereI got mine on launch day, 256gb White Titanium Pro zero issues.