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Sonos Said Rolling Out Widely Criticized App Redesign Took 'Courage'
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Haven't tried the new app but the Alarm function is key for me so have to wait untill that's fixed.
The new Era now have support for Spotify when using voice command, nice feature that was added a quite recently
The new Era now have support for Spotify when using voice command, nice feature that was added a quite recently
Courage? Right! Try telling soldiers who’ve pulled limb-less colleagues from IEDs under enemy fire that your tedious app redesign took “courage.” I’ve had enough of this epic language from tech companies about rich people’s toys.
So we have 2 Sonos One speakers in our house - both have been nothing but trouble. They sound great when they work, but have so much trouble parsing basic commands via voice control, or can't understand what I'm asking. Failing to play music from Apple Music despite being logged in and 'authorised.' Stopping playing half way through a song for no reason. The list goes on. Resetting is a proper ball ache too and we have had to do this multiple times to restore functionality. Regardless of what new products are launched, the software clearly isn't up to managing the hardware, so I'm staying clear. I would love to say I'm surprised that the new update is garbage - but I'm not!
Sonos this week released a major redesign for the Sonos app, introducing customizable home screen meant to deliver a personalized listening experience. The update was announced back in April, but just went live, and unfortunately, it removes a number of features while also introducing several bugs.
Multiple complaints on social media have called the app a "step back" with missing features like editing a song queue, managing playlists, shuffling a music library, and setting alarms and timers, along with slow performance and hard-to-access system controls. There has also been feedback from users about missing accessibility features.
The Verge asked Sonos about the negative feedback, and in response, Sonos said that it's aware of the complaints, but "it takes courage" to rebuild a core product.Sonos said that it is working to address the missing features "in the coming months," and the update will ultimately lead to "exciting innovations" in the years to come. There is no way for iOS customers who have already upgraded their apps to go back to the prior version, though users are calling for Sonos to roll back the update until the new app is more fully fleshed out.
Article Link: Sonos Said Rolling Out Widely Criticized App Redesign Took 'Courag
What a cringy thing to say. It took “courage” as though it was some pour tormented soul making the call. LOL.
Here is a message to Sonos: How about NO MORE apps? Just sell useful quality speakers with full analogue connection support, so all standard connections will work. Wouldn't that be more courageful, you know, sell quality speakers with lifetime warranty that works without apps, back to the 90s and early 2000s? So our headphones and our old but gold tech will work again?
Tbh their software was always pretty trash. Terrific hardware but their software side is in need of some major resources. Still don’t know why Apple hasn’t bought up Sonos yet.
I wonder how many of these people actually own Sonos products…from the comments I don’t think many do. More people liking to say I a have this or that and Sonos sucks. Typical forum stuff. Btw….i have Sonos stuff but only use the app to adjust the sound or volume. So while this is not a great thing it really is not a deal breaker for me. My Sonos TV system works really well and sounds bloody great. And as reference the cost of my other system could buy a well equipped Porsche.
As Apple showed us, "courage" is essential when wilfully annoying many of a company's loyal customers.
Sonos should have made the software "not sh*t" before releasing it. Apologise, fix it and never do anything like it again.
Sonos have also been removing loved hardware features recently, or enforcing expensive adapters to use features customers require. They seem willing to be disliked and to burn bridges with long term supporters of theirs.
Sonos should have made the software "not sh*t" before releasing it. Apologise, fix it and never do anything like it again.
Sonos have also been removing loved hardware features recently, or enforcing expensive adapters to use features customers require. They seem willing to be disliked and to burn bridges with long term supporters of theirs.
That's a ridiculous message, considering that from its inception, Sonos' vision was to "help music lovers play any song anywhere in their homes."
It was never to just make "quality speakers".
If you want speakers with full analogue connection support and no apps, you might want to look into completely different companies.
(because many here conflate things, let me just add that this comment in no way excuses Sonos' new mediocre app)
Great to hear mate. Me too. My Sonos system works pretty much flawlessly. Which I cannot say for most of my Apple stuff. I really think the majority of posters here do not own the product. It’s the way social media works now. Lots of…I’ve got this and it’s way better, comments.
I had so much trouble with the S2 version I stuck with S1 on my old Play5 and decided not to buy a SONOS ever again. It's weird to see a three year old decision still be the right choice. I love my play5 and the old app so I'll use them 'til they die, then find another brand.
I haven't read a lot of posts in this thread, but I wouldn't dispute the fact that it's not super simple to do. It was essential that the new app was finished and functional before releasing it, though. Keep it in beta indefinitely instead of releasing an app that is a step back on the old one.
Here is a recent one for you: SPO2 Sensor on the Apple Watch 9 series, Original HomePods, BatteryGate on the iPhone 6 series.