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Carrier T-Mobile 2018 New iPhone Pre-Order Thread

emperormacnut said:
9/21 for the phone, 9/26 for the watch.
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I assume what you screenshotted was the watch judging by the weight. It’s just my phone left Louisville at 8:31pm last night which is the same departure as your package (also headed to CA)

Edit:just noticed screenshots were for the seperate devices, not an update to the last. (Legit just woke up and delusional)
 
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Cha
unobtainium said:
Thanks, I hope it’s a glitch. But still no departure scan from Indiana. I’m in Michigan and usually anything arriving today would already be out for delivery. We’ll see.

Edit: nvm left Indiana at 8:24. If it goes straight to my local hub it would get there around noon. Maybe they’ll do a second delivery run late in the day, doubt it though. It will probably just sit there taunting me all weekend.
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Change to hold at hub and see if you can pick it up?
 
Watch and Phone out for delivery. EOD of course, but it's better than some people here who won't get it today. So, I'm assuming around dinner time if UPS is on time. lol

Edit: Today gonna be a long day, Since I'm off waiting on UPS to show up!
 
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NotSoSuper said:
I assume what you screenshotted was the watch judging by the weight. It’s just my phone left Louisville at 8:31pm last night which is the same departure as your package (also headed to CA)

Edit:just noticed screenshots were for the seperate devices, not an update to the last. (Legit just woke up and delusional)
Click to expand...
Did you have ground shipping? My watch which left with your phone at 831 has ground shipping.
 
Yup. My phone just updated and is at
NotSoSuper said:
Yeah so your watch and my phone are likely together trudging their way over to us!
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CC for pick up. Your phone and my watch are really being sent ground. I had held out a little hope for today, but that’s gone now.
 
This is the second time since the iPhone 5 that I won’t be getting the new iPhone on launch day. Both times were T-Mobile’s fault. I am buying out my JOD phone before next years launch and going elsewhere. They gave me a 25 dollar credit and told me only new activations that called in would get free 2 day shipping, not JOD customers. This practically means everyone but JOD got free 2-day shipping. I’m beyond tired of T-Mobile and having to fight with them over everything. Their service sucks anyway. AT&T had my phones to me every time with no issues.
 
My experience was the
MacintoshDan said:
This is the second time since the iPhone 5 that I won’t be getting the new iPhone on launch day. Both times were T-Mobile’s fault. I am buying out my JOD phone before next years launch and going elsewhere. They gave me a 25 dollar credit and told me only new activations that called in would get free 2 day shipping, not JOD customers. This practically means everyone but JOD got free 2-day shipping. I’m beyond tired of T-Mobile and having to fight with them over everything. Their service sucks anyway. AT&T had my phones to me every time with no issues.
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opposite with AT&T. Every Pre order since the 6 was a cluster **** for me. That’s why I switched to T-Mobile.
 
Got them!
 

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I hope they deliver before I head in to work. I wish they had a service similar to FedEx. They let you track the driver and also give you an estimated 2 hours window of when you should expect delivery.
 
This time around I ordered straight from apple. The last 2 times I've ordered from Tmobile things have been completely screwed. Way back when the 6 first came out I returned our 5's for credit. Tmobile claimed they never received them and wouldn't give us our money. I finally went back through my email and in a hidden corner of my tmobile account I found a message from them with a picture of the returned iphone 5's. When I resent them that message they finally had to give in and accept that the phones were returned. If I hadn't found that random message with pictures I would have been out by at least $500

The second time I tried upgrading through TMO was their infamous Iphone 7+ credit scheme. I returned our 6's and ordered 2 7+'s and was supposed to get monthly credits that offset the phone fee by around 1/2. Well, again Tmo tried to screw me. For 3 months after I received the 7+'s I called every week telling tmo I wasn't seeing the credit on my bill and every person I talked to said "give it time, I just fixed it". Finally in a rage I demanded a manager and that person told me my credit hadn't been applied and it was too late to do anything....needless to say I flipped out. I finally got somebody (after 3 months and who knows how many hours) to accept that I'd done everything I was supposed to and they gave me the credit.

So this year there was NO WAY I was going to trust Tmobile. They claim I'd get a guaranteed $300 for each of my 7+'s but I'm not about to trust them ever again.

So good luck for people who are sending their phones in for the credit, I really hope you have better luck than I ever have.

FWIW ordering through apple directly was easy as can be, zero issues.
 
kingston73 said:
This time around I ordered straight from apple. The last 2 times I've ordered from Tmobile things have been completely screwed. Way back when the 6 first came out I returned our 5's for credit. Tmobile claimed they never received them and wouldn't give us our money. I finally went back through my email and in a hidden corner of my tmobile account I found a message from them with a picture of the returned iphone 5's. When I resent them that message they finally had to give in and accept that the phones were returned. If I hadn't found that random message with pictures I would have been out by at least $500

The second time I tried upgrading through TMO was their infamous Iphone 7+ credit scheme. I returned our 6's and ordered 2 7+'s and was supposed to get monthly credits that offset the phone fee by around 1/2. Well, again Tmo tried to screw me. For 3 months after I received the 7+'s I called every week telling tmo I wasn't seeing the credit on my bill and every person I talked to said "give it time, I just fixed it". Finally in a rage I demanded a manager and that person told me my credit hadn't been applied and it was too late to do anything....needless to say I flipped out. I finally got somebody (after 3 months and who knows how many hours) to accept that I'd done everything I was supposed to and they gave me the credit.

So this year there was NO WAY I was going to trust Tmobile. They claim I'd get a guaranteed $300 for each of my 7+'s but I'm not about to trust them ever again.

So good luck for people who are sending their phones in for the credit, I really hope you have better luck than I ever have.

FWIW ordering through apple directly was easy as can be, zero issues.
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I have mostly preordered via the apple app and always got my phone on time. Now I get the delay on my first preorder with tmobile so will definitely go back to ordering on the Apple App going forward.
 
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