Ordered space grey XS 64gb with Apple Watch space grey aluminum, both are suppose to ship today. We will see
Has anyone had an issue with trade in program? Of course I took advantage of the iPhone trade in, which I have an iPhone 7 Plus in great shape. $300 is what they were advertising. I got my iPhone XS Max and was printing out my paperwork to return my iPhone 7 Plus and I noticed the quote was $192 for my trade in. I contacted T-Mobile and the rep said that “during the pre order on the 16th the promotion was not active, not until the 17th” I told that’s not true and proved to them it was active on the 16th and now they said they will do an investigation.
Seems like they are trying to give me the run around but $300 is what I was quoted over the phone when I did my pre order and now I’m quoted $192 via the trade in paperwork.
You will receive the trade in value as a bill credit and the remainder of the 300 in the form of a gift card as per the fine print.Has anyone had an issue with trade in program? Of course I took advantage of the iPhone trade in, which I have an iPhone 7 Plus in great shape. $300 is what they were advertising. I got my iPhone XS Max and was printing out my paperwork to return my iPhone 7 Plus and I noticed the quote was $192 for my trade in. I contacted T-Mobile and the rep said that “during the pre order on the 16th the promotion was not active, not until the 17th” I told that’s not true and proved to them it was active on the 16th and now they said they will do an investigation.
Seems like they are trying to give me the run around but $300 is what I was quoted over the phone when I did my pre order and now I’m quoted $192 via the trade in paperwork.
Thank you, I will contact T-Mobile and see if they understand this.You will receive the trade in value as a bill credit and the remainder of the 300 in the form of a gift card as per the fine print.
Get ready for a recall. #antennagate is back except this time a case can’t fix it
https://www.phonearena.com/news/iPhone-XS-Wi-Fi-LTE-antenna-tests-vs-Galaxy-S9-Pixel-3-XL_id109209
Finally got my Max after a 6 day wait for ground shipping. Remember to always ask about overnight shipping!!!
FINALLY got my Max today. Been playing with it for the past hour. Only one slight issue with it but nothing too irritating that would prompt me to exchange it.
Lesson for next time: pay for overnight shipping if the free overnight option isn’t there. Then get CREDIT to my account from customer support for having to pay for overnight shipping. Never rely on T-Mobile to be smart about preorder shipping.
[doublepost=1538017824][/doublepost]See you next year folks! Hope that all those still waiting get theirs ASAP.
The back glass on the right side of the phone protrudes ever so slightly at the edge. I can’t even see the protrusion but I can FEEL the sharp edge of the glass when holding the phone in my right hand. Not a huge deal, just means the transition from the steel band to the back glass isn’t as smooth as it was on my X. A minor annoyance.What's the issue? You're right about the shipping. Waiting for ground was bad.
Is there any reason to go with the "T-Mobile" iPhone XS Max over the "Unlocked" version directly from Apple?
Bogo deal.
Is there any reason to go with the "T-Mobile" iPhone XS Max over the "Unlocked" version directly from Apple?