Carrier T-Mobile 2018 New iPhone Pre-Order Thread

[Enygmatic]

What’s the skinny in watches? Have 9/21 to 10/9 ship date

No idea... customer care may have some info, or just reinforce that you should see your order shipped during that window.

 

[weesy]

Are they opening any earlier or normal time? Luckily I’m working from home that day so I can step out for a bit.

So I am thankfully! My local store is opening an hour early so I’ll be there nice and early and waiting.

 

[blueeyes2die4]

After talking to 4 different reps telling me they don’t see any tracking info the 5th one finally gave it to me. I can finally see what’s going on with my phone. UPS is showing next day air saver so Friday is looking like the day I will get it.

 

[IAMGROOT]

After talking to 4 different reps telling me they don’t see any tracking info the 5th one finally gave it to me. I can finally see what’s going on with my phone. UPS is showing next day air saver so Friday is looking like the day I will get it.

Lucky!

 

[Kevind28]

Totally off topic but I’m surprised my case arrived early when it said it wasn’t available until 9/26 lol no complaints

 

[Agent OrangeZ]

I have had tracking for my first order (12:15am Friday - XS 64GB Space Grey -T-Mobile.com) since Monday morning. But on Sunday morning, I ordered a second with $700 off add-a-line (64GB XS Gold) via T-Force on Facebook. I have nothing on the second one. No IMEI, no tracking. Not even a new line showing in the account. All I have is the order number the rep gave me at the time of placing it.

 

[Dreamondee23]

I'm new to this thread but this is currently my order. I originally ordered a 64GB iPhone XS Max in gold on the 14th around 5:00pm but I cancelled it on the 17th because I wanted a bigger sized phone. I felt as if it's a waste to spend $2.99 a month on the 200GB iCloud plan when I could just buy a bigger sized phone. So I opted for the 256GB iPhone XS Max in gold and T-Mobile was going to put me on the lower end of the shipping list. So I begged them to put me back on the priority shipment list because I did originally order a phone on the first day of pre-orders. They eventually put me back on the priority shipment . I would seriously love if the phone came on the 20th.

Oh yeah. I am in Maryland so maybe that's why my delivery date is set to tomorrow.

T-Mobile has not sent me a receipt yet and says my order is still processing though. I do have an IMEI number on the EIP page and it says active-shipped.

 

[Peen]

Mine says active-shipped with IMEI but nothing in UPS My Choice or in T-mo showing shipping info yet.

 

[boshii]

How can I get it from T force ?

DM them on Twitter.

 

[Zippy3505]

No idea... customer care may have some info, or just reinforce that you should see your order shipped during that window.

I ordered a phone, 2 watches. I think I'm honestly more excited for the watch, but have not received any info on those. Hoping I get charged tonight or tomorrow morning then tracking.

 

[Elwots]

DM them on Twitter.

I have the worst luck with any T-Mobile rep lol. I can never find one who knows anything about it. The last time I asked, they said all devices are back ordered and will be sent out once received from Apple . Still have yet to find someone who can provide tracking info. My card was charged on Sunday and I have an IMEI for it on my account.

 

[firmmander]

My UPS is saying 9/20 by eod. Ground shipping

 

[Peen]

hmm they found it...but mine says this...9/24 delivery and ground

 

[haileyscomet]

Has anyone ever asked UPS to hold it at their customer care center and it gets delayed until Monday? I want to have them hold on because I’m afraid they’ll deliver while I’m at work and it could get stolen, but I would hate having to wait all weekend to get it.

I’ve had them hold it for me at a UPS store without any problem, hopefully you can too

 

[Agent OrangeZ]

hmm they found it...but mine says this...9/24 delivery and ground

Might want to cover your tracking and reference numbers....

 

[tstathakis]

*peeks out window*

 

[ziggo]

Got my Tracking info from UPS! It says Ready To be Processed

 

[ejfontenot]

for a chuckle before bed time

https://mashable.com/article/measure-app-dick-pics/#bd9Ths9RCiqH

 

[Peen]

Might want to cover your tracking and reference numbers....

Good catch...uploaded before haha. And I'm a cyber security engineer....

 

[sincere11105]

Hubs are slower it. It can add an additional day for pickup

Not sure how. The hub is where it’s sorted before getting on the trucks

 

[waguy]

hmm they found it...but mine says this...9/24 delivery and ground

Order time and date? What model?

 

[Peen]

Order time and date? What model?

Ordered 9/14 at 12am, XS Max 256GB SG. I did say ground though but I thought they auto upgrade to Air.

 

[waguy]

Ordered 9/14 at 12am, XS Max 256GB SG

Maybe the larger gb's are shipping slower? Anyone else order a 256?

 

[weesy]

Almost that time!!!View attachment 784188View attachment 784189View attachment 784190

I actually really like the color and I thought I wasn't going to at all!

 

[JRHRDC]

For those of us who were charged last night/early this morning, when's the latest to get a tracking number for Friday delivery? Wasn't sure if 'shipped by 9/21-9/21' meant delivered on 9/21.