It's unfortunate that most times customer service can't understand what I'm saying and I can't understand them.
I was promised at least 2 day shipping. Now I have to wait 6 days after launch.
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Carrier T-Mobile 2018 New iPhone Pre-Order Thread
- Thread starter iFJM
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It's unfortunate that most times customer service can't understand what I'm saying and I can't understand them.
I was promised at least 2 day shipping. Now I have to wait 6 days after launch.
yeah my wifes iPhone just left Louisville. while im stuck till monday ATM.
Ordered on the 14th at 1:30AM. I won’t be receiving it on the 21st
Kind of stupid if you ask me. T-Mobile has botched the meaning of pre-ordering.
My XS Max got an origin scan. Estimated delivery: 26th (Wednesday).
And people were saying "even if you have ground you'll get it on release! ups will ignore the label and ship it overnight anyway!"
Like I said many pages ago, UPS aren't going to have special treatment for iPhones. If your UPS shipping label says Ground, you're getting it through Ground shipping.
And people were saying "even if you have ground you'll get it on release! ups will ignore the label and ship it overnight anyway!"
Like I said many pages ago, UPS aren't going to have special treatment for iPhones. If your UPS shipping label says Ground, you're getting it through Ground shipping.
So basically TMo cheaped out. The whole purpose of pre-ordering is to get the device as soon as possible. I may just cancel my order and buy through Apple. I may even switch carriers, I'm sick of TMo's bs.
Yup. People will walk out of stores tomorrow with phones.
I feel like it’s the perfect screen size for me too. I loved my Jet Black 7 when I had it. I’m kind of interested in the XR though to be honest. I haven’t seen it in person yet to see how it feels.
Also got screwed here.. Monday delivery.. ordered immediately on pre-order. If I find one local tomorrow, i'm cancelling my T-mobile order and they better refund me all of my money down. I will take them their SLOWLY delivered box unopened from UPS and ask them why they even do pre-ordering in the first place.
Should have went with my gut and got it from my Apple store like I did last two times (day of, hardly a wait, instant phone on launch day).
Sorry I hate complaining but this is TOTALLY T-MOBILE's fault.
Should have went with my gut and got it from my Apple store like I did last two times (day of, hardly a wait, instant phone on launch day).
Sorry I hate complaining but this is TOTALLY T-MOBILE's fault.
bad news for ground delivery
I’m hoping it does for you!
Maybe it can arrive at the UPS store tomorrow and you can pick it up much earlier than expected?
my card was charged and no label created as of yet so i can assume i will not be recieving it tommrow, contact t force and told them i will be going to the store tomorrow paying off what ever i need to pay and go elsehwhere because this is the second year they messed up pre orders for me and i been with them for 11 years, COMPLETE UTTER BS!
I’m the exact same, NJ. Ground shipping Xs max 64 silver delivery date 9/24 ground shipping ordered through phone. Just got a scan 10 minutes ago.
Also I got a message from a friend who’s a manager at T-Mobile store in NJ and he said they are not going to have any phones tomorrow.
I did do the HUB but I live in AZ dunno how it will make it here by tormorrow
I’m hoping it does for you!
Maybe it can arrive at the UPS store tomorrow and you can pick it up much earlier than expected?
Refuse the shipment so there’s no way they can charge you a restocking fee. Don’t let UPS just drop it off at your door. I would have it held for pickup at my closest UPS and go in and refuse shipment so it gets returned to sender.
It's a huge slap in the face. Their employees made this happen. Loyal customers pre-order but some are treated better than others.