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so the executive response team called me back told me they figured out the problem so looks like next week i guess... kinda sucks though when but whatever. anyways congrats to all you guys who's getting them tomorrow.
 
My iPhone is in my city now, I don't think I can wait any longer, calling UPS and telling them to hold it and pick it up tomorrow morning, besides, 3 or 5 agents couldn't told if they changed my address number which was wrong when I ordered the iPhone, just hoping my ID doesn't need to match my address.


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Bring a utility bill. You shouldn't have to (I never had to), but it's a safe bet.
 
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D8799E04-9751-463E-A04D-75BB0638382B.jpeg So my tracking number showed me a departure of 3:10pm from Louisville but I never received an arrival scan. And it’s been almost 8 hrs since then. Keep in mind I live in Virginia Beach, va so like two states away from Kentucky. Any one else having this problem?
 
View attachment 731164 So my tracking number showed me a departure of 3:10pm from Louisville but I never received an arrival scan. And it’s been almost 8 hrs since then. Keep in mind I live in Virginia Beach, va so like two states away from Kentucky. Any one else having this problem?

THIS IS NORMAL UPS ARE GETTING MORE PACKAGES THAN THEY CAN HANDLE.. MOST LIKELY YOU WONT GET A UPDATE TIL OUT FOR DELIVERY
 
View attachment 731164 So my tracking number showed me a departure of 3:10pm from Louisville but I never received an arrival scan. And it’s been almost 8 hrs since then. Keep in mind I live in Virginia Beach, va so like two states away from Kentucky. Any one else having this problem?
Same thing with Atlanta. 3:50 departure. No arrival so far. Wondering if they are actually trucking some of the shipments despite saying it’s next day air saver.
 
Same thing with Atlanta. 3:50 departure. No arrival so far. Wondering if they are actually trucking some of the shipments despite saying it’s next day air saver.
The only thing I can think of is that they are holding them at Louisville then sending them off later in the night to the more closer areas. That way they can use more plans for the further states. But I’m sure I’m wrong
 
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The only thing I can think of is that they are holding them at Louisville then sending them off later in the night to the more closer areas. That way they can use more plans for the further states. But I’m sure I’m wrong
It’s possible. They know they have more wiggle room to get them to us in time. Good theory.
 
Bring a utility bill. You shouldn't have to (I never had to), but it's a safe bet.

Thanks, I'll do that, now, the funny part is after I called the status changed to "Departure Scan" again, where is it going now?

Hope I didn't do anything stupid or is this just normal after requesting a "hold", also the girl that I talked to told to go at 10am instead of 8am which is the time they open.

Screen Shot 2017-11-02 at 10.49.54 PM.png
 
View attachment 731164 So my tracking number showed me a departure of 3:10pm from Louisville but I never received an arrival scan. And it’s been almost 8 hrs since then. Keep in mind I live in Virginia Beach, va so like two states away from Kentucky. Any one else having this problem?
You good probably was on a truck. My departure scan was at 5:10. Didn’t get arrival scan until 9:11. And it’s a state over from me
 
Thanks, I'll do that, now, the funny part is after I called the status changed to "Departure Scan" again, where is it going now?

Hope I didn't do anything stupid or is this just normal after requesting a "hold", also the girl that I talked to told to go at 10am instead of 8am which is the time they open.

View attachment 731173
I imagine you told them which facility to hold it? It should theoretically get a scan to head to that facility. I have always had to pick a facility; generally they offer one up to me.

I am not doing this this year. I just don't have the time. It will get delivered, and that will have to be that haha.
 
Thanks, I'll do that, now, the funny part is after I called the status changed to "Departure Scan" again, where is it going now?

Hope I didn't do anything stupid or is this just normal after requesting a "hold", also the girl that I talked to told to go at 10am instead of 8am which is the time they open.

View attachment 731173
I’m in San Antonio too, and mine got departed to, I think they might be shipping it to other ups that’s around the city?
 
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I imagine you told them which facility to hold it? It should theoretically get a scan to head to that facility. I have always had to pick a facility; generally they offer one up to me.

I am not doing this this year. I just don't have the time. It will get delivered, and that will have to be that haha.

I’m in San Antonio too, and mine got departed to, I think they might be shipping it to other ups that’s around the city?

Now I get this from T-Moible, before it said "shipped" and no it says partially preorder.. what???

Screen Shot 2017-11-02 at 11.01.34 PM.png
 
Now I get this from T-Moible, before it said "shipped" and no it says partially preorder.. what???

View attachment 731177
Someone explained what partial preorder meant. I don't recall what it was. Something about an order that got tracking messed up IIRC. You can always try calling UPS again and voicing your concerns. Honestly if I were you I wouldn't get sleep tonight not having called lol.
 
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So my phone landed in Boston’s Logan Airport which is about 15 miles from my house but now in Windsor, Connecticut about 70 miles away??
 

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Someone explained what partial preorder meant. I don't recall what it was. Something about an order that got tracking messed up IIRC. You can always try calling UPS again and voicing your concerns. Honestly if I were you I wouldn't get sleep tonight not having called lol.

Well, it's official, I went completely paranoid for a few minutes, I shouldn't be refreshing every 5 seconds, well, everything is ok now, T-Mobile shows shipped, the request to change my address looks like it just got acknowledged by the system, and the package is still in San Antonio.
Screen Shot 2017-11-02 at 11.14.27 PM.png
 
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Wohooo now my phone is in Addison which is the UPS hub...can I cancel the location change and then pick it up from Addison? I hope the shipping doesn’t get screwed up
 

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