Carrier T-Mobile iPhone X/8 Pre-Order and Dispatch Thread

[StaceyMJ86]

Yeah I'm gonna go into the other carrier threads and ask them to pray for us, this is going to be a total nightmare like it has been every other year.

You got that right.

 

[dominiongamma]

The IUP issue is on T-Mobile, not Apple. An Apple sales rep told me to complain to T-Mobile.

I posted it to John the CEOs wall and got no response lol guess they don’t care

 

[piranhadonna]

Where are you seeing the update on the poll that went out?

I can’t remember. It just showed up when looking at the latest discussions

 

[piranhadonna]

Does anyone know how the process goes on the website when trying to pre-order multiple phones at once? I was looking to order 3 at the same time. My siblings and I are all on the same plan using T-Mobile One.

Will I have to individually make separate orders for the phones, or is there an option to add all 3 at once?

Trying to determine if a phone call at midnight would make the process less complicated or not

Make sure that you do separate orders otherwise none will ship until all come in.

 

[thebutlerdunnit]

Well it's that time again. Seems like it was just a few weeks ago I was pre-ordering and waiting for a phone (oh yeah - it was). Anyways, time to JoD myself to the X.

 

[Moedano]

Can someone, once and for all, confirm if you 100% sure have to call to jump on demand? Also I know we don’t have official word but is it true by the info we have that if you have a tenure of over 3 years and great credit then you can get the iPhone X 64 GB $0 down?

 

[StaceyMJ86]

A little under 8 hours left for those going by EST!

 

[chimelime]

I’m gonna try twitter.

 

[trife]

Can someone, once and for all, confirm if you 100% sure have to call to jump on demand? Also I know we don’t have official word but is it true by the info we have that if you have a tenure of over 3 years and great credit then you can get the iPhone X 64 GB $0 down?

Yes, you have to call or order in-store with Jump on Demand. There’s no other way.

 

[Carlos22Dayday]

Can someone, once and for all, confirm if you 100% sure have to call to jump on demand? Also I know we don’t have official word but is it true by the info we have that if you have a tenure of over 3 years and great credit then you can get the iPhone X 64 GB $0 down?

100% positive you have to either call in or do it through twitter for JOD, or in store. JOD cannot be done online.
And there is no officially memo from T Mobile on this but me personally, I follow the T Mobile thread on reddit. There was a few reps on there stating in order to qualify for $0 down you would need to have over 3 years of tenure and qualified with top credit.

 

[Leinhart_6]

Make sure that you do separate orders otherwise none will ship until all come in.

Thanks for the reply!

Guess I'll have 3 different tabs open to try and speed up the process, since it looks like I will have to order all 3 of them myself lol My siblings say they will be too tired to stay up -_- smh

 

[phpmaven]

Can someone, once and for all, confirm if you 100% sure have to call to jump on demand? Also I know we don’t have official word but is it true by the info we have that if you have a tenure of over 3 years and great credit then you can get the iPhone X 64 GB $0 down?

I confirm, once-and-for-all, that you cannot to a JOD online, Period. Call or go into the store. Those are your options. This is clearly stated on T-Mobile's site. This has been discussed many times. It's also been my experience as a long time Jump! customer. It sucks, but it is what it is.

 

[piranhadonna]

Thanks for the reply!

Guess I'll have 3 different tabs open to try and speed up the process, since it looks like I will have to order all 3 of them myself lol My siblings say they will be too tired to stay up -_- smh

Welcome and remember if you are using jump on demand you have to call to pre-order.

 

[piranhadonna]

Starting to get that pre-order excitement!!

 

[nikicampos]

Question, I brought my own phone to T-Mobile 9 months ago, when i order the x will it give me a option for jump or installments ? Is jump 0 down and the normal installments a % down ? Sorry I’m confused , will they have official numbers soon ?

I did the same thing with my own phone, I "bought" the iPhone 8 Plus on EIP on the app, but, I couldn't finish the process until I got a call from T-Mobile, they run your credit and have some kind of score for you, that can't be done online, I didn't like the iPhone 8 and returned it, so, if I were you I'd go right now to T-mobile and ask them, they told me since I returned the iPhone 8 now I have a "credit line" with them and that I can preorder the iPhone X online.

 

[Treyhunna]

why is there nothing preorder related on the site except for the iPhone 8???

 

[chimelime]

I’m using my sisters card to pay since the way my checking and savings is setup I won’t have the money to pay until next week, I wonder if they’ll give me trouble over the phone if I try that instead of Twitter.

 

[chimelime]

why is there nothing preorder related on the site except for the iPhone 8???

Probably don’t want to overload the site with people constantly clicking on a preorder that isn’t available yet.

Their site is already sucky as it is during iPhone launches

 

[kugino]

even for a relatively easy preorder for the 8, there was a bit of a hiccup online...it's gonna be a mess for the X. will try to preorder via the website but not optimistic. also gonna order via the apple app...i can always cancel any order that goes thrgouh...or better yet, sell at a profit!!

 

[exodiusprime]

I’m using my sisters card to pay since the way my checking and savings is setup I won’t have the money to pay until next week, I wonder if they’ll give me trouble over the phone if I try that instead of Twitter.

I don't think they're even charging people tonight until the phone ships. At least I haven't been charged for prior orders til it's ready.

 

[Gshox]

even for a relatively easy preorder for the 8, there was a bit of a hiccup online...it's gonna be a mess for the X. will try to preorder via the website but not optimistic. also gonna order via the apple app...i can always cancel any order that goes thrgouh...or better yet, sell at a profit!!

did you try the browser or app when preordering the 8? did it go live at 3 am est on the dot?

 

[knicksplayer]

I'm going to save you $100, pay attention:

1. Call in your order to any JoD device you like. Doesn't matter which one.

2. DO NOT SIGN THE DOCUMENT THEY MAIL YOU

3. Confirm you read step 2 and don't sign those documents.

4. Go to a TMobile store to turn in your old device. They will see the new jump and process it like normal.

5. Don't sign the documents they emailed you for the new phones.

The contracts they emailed you for the new phones expire after 48 hours and the order gets cancelled. You're out of JoD and not getting any restock fees.

Nice!! Appreciate the trick!

 

[bigjnyc]

I proposed a few months back and was sure it was going to be a yes and she said no. And everything has been going downhill from there. This pre-order is my last hope.

I’m rooting for you man. Getting a new toy to play with and set up will be a good distraction.

 

[pletopia]

WTF tmobile .. 430$ down payment for the 256GB ?!?!?!?!?!

 

[volcomvenom]

I’m rooting for you man. Getting a new toy to play with and set up will be a good distraction.

Thanks that actually means a lot.