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Carrier T-Mobile iPhone X/8 Pre-Order and Dispatch Thread

ohaishawnn

ohaishawnn

macrumors regular
Jul 5, 2011
210
157
Austin, Texas
JOD customer here. Got on a call at 11:59, immediately got a fun lady who told me to call her Beyonce instead of Kanesha (lol). Went through all the steps and received my email to sign equipment agreement at 12:24 and it says my order time was at 12:06. I then received my Order Placed email at 12:32 and I can now see it on My T-Mobile. Says my 64 GB Silver X should ship Nov 2 - 3 with overnight shipping. The whole process surprisingly went extremely well and stress free.

One thing I have to question though is why I had to put $270 down to order when I remember John Legere tweeting that there would be no down payment for the 64 GB version on JOD? I didn't question her and immediately gave my CC info so I didn't risk losing Nov 3 delivery date LOL.
 
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montanaco

montanaco

macrumors 6502
Nov 1, 2016
293
316
T-Mobile was SO trash. Called 2:50am, got in fine and they handed me off to 3 different reps and had me on hold twice. 30 min phone call, and in the end they said JoD had no $0 down option and never did. Like what? Ended up running to Apple's website and buying in full asap. Crazy! Got a Nov 17-24 delivery window.
 
Devildog08

Devildog08

macrumors 6502a
Jan 28, 2013
517
200
Called Tmobile at 1:58 am aka 11:58 Apple time ordered Iphone X space gray and silver both 64 gb’s was done with all at 2:12 am that includes signed Eip’s ect. Both mine say 11-2 to 11-3 we will see. Good luck to all let the wait begin.
 
zakarhino

zakarhino

Contributor
Sep 13, 2014
2,612
6,989
Sorry guys but I'm 90% confident that your estimated delivery doesn't mean jack, at least for the moment. T-Mobile isn't updating their site's estimated delivery in real-time, it's hard coded for the moment. Apple's site is already estimating December delivery so there's no way all of us with a 11/3 release date are getting it on release.
 
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effort

effort

macrumors member
Sep 16, 2016
87
63
Los Angeles
ohaishawnn said:
a fun lady who told me to call her Beyonce instead of Kanesha (lol).
Click to expand...

Me everyday

jercompton said:
I wouldn’t trust the shipping date guys. Every year it’s the same thing. Everyone’s probably going to be put on back order by tomorrow. That’s how tmobile does it every year.
Click to expand...

I'd like to hope this isn't the case.. TMO's had a smooth experience so far and my rep said TMO did a lot of work on their end to ensure a different experience from last year's pre-order debacle. But, it's anyone's guess.. we shall see in the morning when the rest of the world wakes up where we stand.
 
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kugino

kugino

macrumors 65816
Jul 10, 2003
1,166
169
ordered two phones via apple app...took 8’ and have 1-2 week delivery time.

took 21’ to get my order in via tmobile website...but have 11/3 delivery. weird.

hmm...what to do with two extra iphone Xs???
 
tommysm

tommysm

macrumors 6502a
Dec 19, 2013
636
223
had to replace my order because my rep sent me an iphone 8plus instead of an x... thank goodness i didn’t sign the EIP. so just reordered an hour later
 
zakarhino

zakarhino

Contributor
Sep 13, 2014
2,612
6,989
jercompton said:
I wouldn’t trust the shipping date guys. Every year it’s the same thing. Everyone’s probably going to be put on back order by tomorrow. That’s how tmobile does it every year.
Click to expand...

^ This guy is a T-Mobile pre-ordering veteran. Everyone's gonna be posting about their backordered phones tomorrow lol
 
Chupa Chupa

Chupa Chupa

macrumors G5
Jul 16, 2002
14,835
7,396
zakarhino said:
Sorry guys but I'm 90% confident that your estimated delivery doesn't mean jack, at least for the moment. T-Mobile isn't updating their site's estimated delivery in real-time, it's hard coded for the moment. Apple's site is already estimating December delivery whilst all of us at that ordered through TMO up until this point are all getting delivery day dates? Doesn't sound right to me at all.
Click to expand...
Thinking the same thing, Ordered from Apple at 11 min past and was 2-3 weeks. Ordered from TMob a good 30 min later because of web issues and was Nov 2-3. Doesn’t really add up unless TMobs inventory counter online isn’t real time. Still there is the difference that you don’t need a TMob ac to order from Apple but you do from TMob. Could...could be the difference. We’ll soon see.
 
C

Chrristiann

macrumors member
Sep 18, 2015
70
35
got lucky and got 2 phones on tmobiles website, first went thru with signed EIP and conformation email at 2:54 ET second took a bit longer with conformation email at 3:05 ET

space gray 64gb
silver 64gb
 
azzamitown

azzamitown

macrumors newbie
Apr 22, 2015
27
14
Ohio
CEmajr said:
Doesn't even show the iPhone X online when trying to order. Just the 8 and 7.
Click to expand...


What worked for me was scrolling all the way down and selecting “All Phones”

Was able to see it and order it then.

EDIT: Not on the screen with the 8/8+, on the screen with the iPhone and LG promos



Says Nov 2-3 for my 3:50 EST order. Wishful thinking it stays anywhere near that.
 
M

Megauliani

macrumors member
Aug 20, 2010
57
25
zakarhino said:
People please start posting your estimated delivery dates on here.

I somehow feel like many of us with launch day delivery dates are gonna get shafted come Monday (like a few people last year) -- saying this because Apple.com has already started hitting the 2-3 week+ delivery date for the X.
Click to expand...
Placed my order at 2:52 eastern my shipping dates are estimated to be 11/2-11/3. Not holding my breath
 
A

andyx3x

macrumors 65816
Mar 1, 2011
1,349
137
jercompton said:
I wouldn’t trust the shipping date guys. Every year it’s the same thing. Everyone’s probably going to be put on back order by tomorrow. That’s how tmobile does it every year.
Click to expand...

Well I was off the phone by like 3:05 so I sure hope I get mine on launch day.
 
Treyhunna

Treyhunna

macrumors regular
Jan 2, 2017
178
94
order went thru at 2:58 CT, got email at 3:10CT confirming price and 11/2 ship date!

**** THE TMOBILE WEBSITE/APP
props to the rep that I held almost 30min for and took care of me.
I can cancel my back up order on the apple app that has a ship date of 2-3 weeks
 
tommysm

tommysm

macrumors 6502a
Dec 19, 2013
636
223
i feel like since i just ordered it’ll be december lol. hey merry christmas i guess
 
P

piranhadonna

macrumors regular
Jun 21, 2013
242
64
Chandler, Az
I’m so pissed. Was my reps first call and he’s telling me that one of the lines is showing that I can’t upgrade cause I never turned in my 7 plus and I’m all like that’s because it’s still being used because I haven’t used jod on that line since last year. So it takes 45 min to order the other phone and still not resolved with the first line
 
Devildog08

Devildog08

macrumors 6502a
Jan 28, 2013
517
200
Chupa Chupa said:
Thinking the same thing, Ordered from Apple at 11 min past and was 2-3 weeks. Ordered from TMob a good 30 min later because of web issues and was Nov 2-3. Doesn’t really add up unless TMobs inventory counter online isn’t real time. Still there is the difference that you don’t need a TMob ac to order from Apple but you do from TMob. Could...could be the difference. We’ll soon see.
Click to expand...

Ordering from tmobile has more steps have to call in set it all up sign Eip. Apple mostly is pay phone up front so people have it saved and use apple pay go in app hit favorite then click apple pay then its done takes like 30 seconds. So 10 minutes on Apple site vs Tmobile over phone is a difference.
 
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