It's a fulfillment issue, not a customer service issue. Your "crappy experience" is waiting for it to ship? Really? Just be patient. You paid the same amount as everyone else for a premium, cutting edge product. Let's keep it all in perspective.
he's still whining about this. he purchased an item that said 'ships by january'; we're still in january.
apple were honest, albeit vague, with the delivery estimate at the time of order. anyone could have chosen not to accept that and just not made the purchase.
if his order doesn't ship on thursday he's going to cancel (after waiting 6 weeks)...or so he says. that will REALLY show apple!
it's just not worth getting that worked up over.
----------
Easy said when you americans get favourite treatment... Especially paying LESS then the rest of the world. But that's the reason most of the word hate the us 8(
wait, what?
THAT is the reason people hate americans? that one is news to me.
----------
Jigsaw's Macs are 256GB SSD as I suppose the retailers have stock configs only but it all adds to the general levels of discontent we're all feeling at the moment waiting so long for our new toys.
just a thought here, but isn't it possible that retailers placed large orders the moment they were available (and perhaps retail orders could be placed in advance of when the consumer ordering system became available)?
i see nothing wrong with this. retailers are big customers for apple, and perhaps many committed to large orders. some people have done quite well by purchasing from a retailer other than apple.
