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motegi

macrumors regular
May 14, 2009
197
0
sydney.au
GREAT NEWS!

ah wait no, things have gone BACKWARDS... my credit card has been un-charged and still 'Processing'

:rolleyes: Come ON Apple.. WTF is going on?!
 

Subdiv

macrumors 6502
Jan 17, 2014
442
10
Colorado
Do you think Apple customer service is wearing these?
 

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uzziel

macrumors member
Apr 20, 2010
60
0
Do you think Apple customer service is wearing these?

No doubt. I think they are somehow matching orders on the spreadsheet to comments here. Apple sycophants get early shipping - whiners like me are punished. :D

Oh Mr. Cook, I am sorry, please send me a nMP. I will lick the floor clean of the Apple Store of your choosing...
 

PPOP

macrumors newbie
Jan 19, 2014
20
3
Papamoa, New Zealand
GREAT NEWS!

ah wait no, things have gone BACKWARDS... my credit card has been un-charged and still 'Processing'

:rolleyes: Come ON Apple.. WTF is going on?!

After reading this I went and checked my account and low and behold, my card has also had the reserved payment removed. Back to square one.

Might give them a ring and see what the deal is. I'm sure I'll get the same old tale. Starting to wonder if it will ship in Jan.
 
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analog guy

macrumors 6502
Mar 6, 2009
397
50
No, the crappy experience is seeing dozens of orders filled weeks before mine, some with identical configuration. No, "Ships in January" is not the same as "Ships January 31" when others below me have had theirs shipped a full 3 weeks ahead. Glad for those that received theirs early, but Apple has NOT been truthful when they have repeatedly stated that they ship in order. I have been at the leading edge of Apple shipments dozens if times, but I have never before seen the arbitrary way that orders are being filled with this product.

When people are in a visible line, everyone will resent an arbitrary treatment. Apple's failure is they thought no one could see how they were filling orders. We see.

And BTW, it is also unfair if orders were placed at the same time, that US addresses ship first. I am in the US, but I think it is unfair the way Apple is favoring US shipments.

are you STILL whining about some minimum-wage CSR spitting out a stock line?

the only thing you were told when you purchased was "ships by january". you agreed to purchase. they never made any other promise to you and sure as hell did not even say they would ship in order (we assumed this, but they never said it).

it's just silly to keep on whining about the same point. at some point you've got to get over feeling so deceived.

well, you have only 5 more days to be tormented until you cancel your order, right?
 

kid2010

macrumors regular
Sep 12, 2013
119
77
are you STILL whining about some minimum-wage CSR spitting out a stock line?

the only thing you were told when you purchased was "ships by january". you agreed to purchase. they never made any other promise to you and sure as hell did not even say they would ship in order (we assumed this, but they never said it).

it's just silly to keep on whining about the same point. at some point you've got to get over feeling so deceived.

well, you have only 5 more days to be tormented until you cancel your order, right?

From the spreadsheet your order changed to Preparing for Shipping today... Is the spreadsheet get screwed up or it actually does change to that status?
 

SaxPlayer

macrumors 6502a
Jan 9, 2007
723
650
Dorset, England
Thanks again, AJC. Interesting to see that there were no status updates at all on Saturday 25 January (technically Jtoyoda's update was on 24 January, Austin time (CST)). Keep the stats updates coming!

Is this really all going to come together by next Friday?! I have no confidence now, based on Apple's approach to date. BTW the word "in" in your signature may need updating... :(

You're right there, Mark. Although I do say "January" in my signature without going as far as specifying which year. :p

I agree with you, though, at the current rate I can't see any way that all the January orders on the spreadsheet will be fulfilled (or at least see a status change) by next Friday. Unless there's some kind of pre-planned ramp up in production this week (which would also go some way to explaining why the expected ship date of orders placed through most of January was "February"). Perhaps there's some big push on production about to start because whatever was making things run at a crawl up until now has been resolved?

I can dream...
 

golf1410

macrumors 6502a
May 7, 2012
748
3
San Francisco, CA
You're right there, Mark. Although I do say "January" in my signature without going as far as specifying which year. :p

I agree with you, though, at the current rate I can't see any way that all the January orders on the spreadsheet will be fulfilled (or at least see a status change) by next Friday. Unless there's some kind of pre-planned ramp up in production this week (which would also go some way to explaining why the expected ship date of orders placed through most of January was "February"). Perhaps there's some big push on production about to start because whatever was making things run at a crawl up until now has been resolved?

I can dream...

Guys, you may get a free stuff when Apple break its promises.
 

uzziel

macrumors member
Apr 20, 2010
60
0
If I'm not mistaken, isn't this the thread to do exactly that ??

The OP is here to manage expectations, and to define good customer service for all of us. I suspect he is really Tim Cook, and building these machines in his office during spare moments of his day is quite frustrating when rubes like us are complaining about the crappy way they are filling orders (out of order, favoring USA addresses, shipping expedited only if you harangue them, etc.). That would explain the whole thought/speech police thing. :D

----------

are you STILL whining about some minimum-wage CSR spitting out a stock .

well, you have only 5 more days to be tormented until you cancel your order, right?

No, I am whining because stupid me, I thought expressing my frustration with Apple might have some Apple weenie start moving things. I forgot - only sycophants get their orders filled early. I see yours was filled just now - WEEKS earlier than people above you in line.

We finally have the Apple order system figured out!
 

Stageshoot

macrumors regular
Oct 2, 2013
125
49
Central UK
Well I have decided I am not keeping mine, the current problems with Bootcamp (I need windows) and I really cant get used to having all my drives external, I want to love it but its just not happening

So if anyone in the UK want's a 6Core,16Gb,512,D700 that was purchased with the 20% HE Discount for cost price let me know or have a look at my thread on AVForums

Just look it up in AVForums Desktop Classified, should not be too hard to find.

Otherwise it will be going back to Apple next week.
 

uzziel

macrumors member
Apr 20, 2010
60
0
Well I have decided I am not keeping mine, the current problems with Bootcamp (I need windows) and I really cant get used to having all my drives external, I want to love it but its just not happening.

Too bad.

I don't get the tiny SSD in the stock models. I ordered a stock hex except for a 1TB SSD. I am baffled by Apple's view that 256G is sufficient for any power-user workstation.
 

SaxPlayer

macrumors 6502a
Jan 9, 2007
723
650
Dorset, England
Well I have decided I am not keeping mine, the current problems with Bootcamp (I need windows) and I really cant get used to having all my drives external, I want to love it but its just not happening

So if anyone in the UK want's a 6Core,16Gb,512,D700 that was purchased with the 20% HE Discount for cost price let me know or have a look at my thread on AVForums

Just look it up in AVForums Desktop Classified, should not be too hard to find.

Otherwise it will be going back to Apple next week.

Probably a stupid question from me, but I'm guessing for performance reasons that you have to use Bootcamp for whatever it is you do. I also (unfortunately) need to run Windows (hereafter referred to as "Windoze") as I need to access SQL Server databases using SQL Server Management Studio. I find Parallels* does the job really well for me and I intend to use it on my nMP (if it ever gets dispatched from Texas).

Using a virtual machine has the added advantage of allowing me to run OS X and Windoze side by side and I believe that Mavericks will even go as far as allowing me to run it full screen on a separate monitor without it screwing up my main display.

But I'm sure you know all that already so I'll get my coat...

(* other VM products are available ;))
 

Stageshoot

macrumors regular
Oct 2, 2013
125
49
Central UK
Probably a stupid question from me, but I'm guessing for performance reasons that you have to use Bootcamp for whatever it is you do. I also (unfortunately) need to run Windows (hereafter referred to as "Windoze") as I need to access SQL Server databases using SQL Server Management Studio. I find Parallels* does the job really well for me and I intend to use it on my nMP (if it ever gets dispatched from Texas).

Using a virtual machine has the added advantage of allowing me to run OS X and Windoze side by side and I believe that Mavericks will even go as far as allowing me to run it full screen on a separate monitor without it screwing up my main display.

But I'm sure you know all that already so I'll get my coat...

(* other VM products are available ;))

Cheers, yes its graphics performance a couple of items I use are fine in Parallels but a couple just cant hack it.

I am really torn, part of me loves the nMP and part of me loathes it, I am an old stick in the mud and having external drives really annoys me, I am just looking at it and thinking I would really prefer a good old Big Box...

I have sourced a HP Z800 Workstation with Dual 6 Core Xeon 5660s and 48GB of ECC Ram for £879 I figure with the addition of 2 512 SSDs (1 as a windows boot disk and 1 as a hackintosh) (Which I already have) I will have a Proper Big Box workstation with the same performance as the 6 Core nMP for under £1000 (Benchmarks show the Dual 5660s are just a bit quicker than the 6 Core nMP without overclocking, and the 5660s overclock well).
 

SaxPlayer

macrumors 6502a
Jan 9, 2007
723
650
Dorset, England
Here's today's stat update. It's not 24 hours since the last one but, hey, who's counting?

As usual, changes are in red and I'm only looking at orders with shipping estimates of January. I'm also only knocking an item off once it has any date next to it whether it's arrived yet or going on a tour of several states/countries as is the usual practice.

Here's how it stood at 10.45pm UK time Saturday:

US - 15 out of 66 still with no dates
Canada - 2 out of 11 still with no dates
Europe - 17 out of 31 still with no dates
Asia/Oceania - 8 out of 13 still with no dates

And here's how it stands at 5.30pm UK time Sunday:

US - 14 out of 66 still with no dates
Canada - 2 out of 11 still with no dates
Europe - 17 out of 31 still with no dates
Asia/Oceania - 8 out of 13 still with no dates

Tim's only made 1 Mac Pro today. Looks like he's flagging!
 

SaxPlayer

macrumors 6502a
Jan 9, 2007
723
650
Dorset, England
My credit card has a pending charge for my new MP.

I don't want to burst your bubble, however a few of us have been on this roller coaster ride already. My card had a pending charge for the Mac Pro last Tuesday (21st) and it just dropped off 2 days later putting me right back to where I was on 19 December. Nothing since.

And I'm not the only one.

However, with January rapidly running out of what are commonly known as "days" (a concept Apple may be struggling with if the spreadsheet is anything to go by) your experience may be different. I hope for your sanity levels that it is.
 

Platypus444

macrumors newbie
Jan 17, 2014
9
0
Inverell NSW Australia
As I had placed my nMP order very early (within minutes of the store coming live), I too was getting a little anxious about the poor treatment of customers in Asia and Oceania in particular. On 22nd I phoned Apple and pointed out that the low priority in filling non USA customers was not a good look for Apple. The representative I spoke too said she would seek advice and call me back at midday 24th. She was true too her word and stated that my nMP would ship definitely before 31st January 2014.

Perhaps there has been a shortage of D700 cards which Apple knows are being delivered this week? We can only live in hope!

My first Mac was an Apple Lisa in 1983 which became a MacXL and started a long journey. In 2008, just after the GFC struck, I purchased many Apple shares in my Super fund, when they were $80. Now they are about $550. You could say I am grateful to Apple for the security their success has brought to my super fund! But my 2007 MacPro 2,1 died early last November so I am eagerly awaiting my new MacPro.
 

Subdiv

macrumors 6502
Jan 17, 2014
442
10
Colorado
And here's how it stands at 5.30pm UK time Sunday:

US - 14 out of 66 still with no dates
Canada - 2 out of 11 still with no dates
Europe - 17 out of 31 still with no dates
Asia/Oceania - 8 out of 13 still with no dates

Tim's only made 1 Mac Pro today. Looks like he's flagging!

The orders with no dates represent roughly 34% of the total January orders. If this is a representative proportion of all the orders around the world (including those not accounted for by the spreadsheet) that factory is in for one hell of a week. :eek:
 
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