MP All Models The "I just ordered/bought/got my new/refurb Mac Pro" thread [Merged]

[popechild]

Ditto what fbscofield said. It's a shame you had to take that route. If anybody should be making a sacrifice it should be Apple and/or B&H. I ordered from B&H on Jan. 16 and am waiting like many of us. There is no acceptable reason I can think of that would explain why Apple has chosen to put B&H orders so far down the list. I am waiting on a 6 core, 16GB, 512, D700 model that has been built over and over by Apple. Only thing is they keep shipping this make to people who have ordered long after I did. That's BS. I hope you are happy with your nMP when you do get it though. BTW, which CTO did you originally order popechild and which stock unit did you replace it with?

I had ordered the 6/16/256/D700. Only "non-stock" part was the D700. But by the time I actually cancelled, I decided to just get the base $3k D300 model. I was always going to go 3rd party to upgrade the default RAM and I don't care about internal storage because I'm on a 32tb RAID, so that left the processor and video card upgrades.

Now that OWC has announced processor upgrades, I think it's just a matter of time before the video cards are replaceable too. And I never wanted to pay the extra for the D500 (if I couldn't get the D700) because I'd probably be just as likely to upgrade it down the road as I would be the D300. So I've decided to just treat this as a shorter term purchase. The D700 in particular was always more about future-proofing than anything, so I've basically just decided to save $1600 now and then if I need to upgrade in 2-3 years instead of the 5-6 I was hoping for, I've got money set aside to do it.

I know my small purchase doesn't mean anything in the big picture to B&H or Apple, but I can only do what I can do, and this was something I could do.

 

[fbscofield]

Ditto what fbscofield said. It's a shame you had to take that route. If anybody should be making a sacrifice it should be Apple and/or B&H. I ordered from B&H on Jan. 16 and am waiting like many of us. There is no acceptable reason I can think of that would explain why Apple has chosen to put B&H orders so far down the list. I am waiting on a 6 core, 16GB, 512, D700 model that has been built over and over by Apple. Only thing is they keep shipping this make to people who have ordered long after I did. That's BS. I hope you are happy with your nMP when you do get it though. BTW, which CTO did you originally order popechild and which stock unit did you replace it with?

I'm waiting on the exact same unit, DS. I didn't order until 3/1, so it's not as bad. But when I called I was told I was close to the top of the list for that particular model. Which just reemphasizes the fact that Apple intentionally avoided sending ANY units to B&H, despite the fact that there weren't even that many to fill in the first place. Pretty pathetic of Apple if you ask me. It's one thing not to stock up a reseller, another to completely ignore their backorder requests.

 

[dsphotos]

I'm waiting on the exact same unit, DS. I didn't order until 3/1, so it's not as bad. But when I called I was told I was close to the top of the list for that particular model. Which just reemphasizes the fact that Apple intentionally avoided sending ANY units to B&H, despite the fact that there weren't even that many to fill in the first place. Pretty pathetic of Apple if you ask me. It's one thing not to stock up a reseller, another to completely ignore their backorder requests.

Did you ever email Tim Cook and if so did you receive a reply?

 

[sans35]

CC charged pending on 3/29/14 for my 2/20 order. 6core/32gb/1T/D700
On 04/02/14 the pending disappeared!!!!

does this happen to many of us?

 

[mgamb7]

Was told my computer wouldn't ship from third party until the April 30th at the earliest. The same day I was contacted and told it was already actually shipped. Received my nMP 2 days ago. Ordered in Feb.


Also, couldn't be happier...the things a beast!
8 core/64GB/D700

 

[dsphotos]

Was told my computer wouldn't ship from third party until the April 30th at the earliest. The same day I was contacted and told it was already actually shipped. Received my nMP 2 days ago. Ordered in Feb.


Also, couldn't be happier...the things a beast!
8 core/64GB/D700

Whom did you purchase from?

 

[islade]

CC charged pending on 3/29/14 for my 2/20 order. 6core/32gb/1T/D700
On 04/02/14 the pending disappeared!!!!

does this happen to many of us?

My charge just disappeared too. I did read about this earlier in the thread. I guess we will be charged properly sometime next week when it ships.

 

[ChuckBlack]

My nMP is sitting at Fed-Ex, cleared customs too. I call Fed-Ex and they tell me they have a policy with Apple that Fed-Ex has to make one delivery attempt before I can pick it up. So I called Apple, the rep on the phone tells me he's never heard of such a policy and he'd be willing to call Fed-Ex for me. I get placed on hold and some time later he comes back with "ya, they have to make one delivery attempt first". Now I'm here waiting until tuesday for Fed-Ex to bring my baby to me. Brutal...

 

[OhKay]

As another data point, here in the U.S. I ordered a 6/16Gb/1Tb/D500 nMP from B&H on February 2 (exactly two months ago today). I've received a couple of emails from B&H saying the machine is still backordered, but as of today I've still not received any delivery date.

I'm replacing a 7-year-old Mac Pro which was getting 'too long in the teeth'. Two weeks after I placed my order for nMP a power spike in the neighborhood permanently knocked out my Mac. I had a UPS but hadn't checked it in 7 years (my bad) and something had gone wrong with it sometime in the past. Now I can't boot the Mac and the video card seems kaput. Fortunately I have a Time Machine backup from the day before, a Carbon Copy Cloner backup from about two weeks before, a lot of app data in iCloud, encrypted copies of critical files in DropBox, and 1Password on my iPhone and iPad, so rather than being highly upset I'm just annoyed. Fortunately I also have a MacBook Air that was getting occasional usage but is now getting a real workout.

 

[carbonprop]

Did you ever email Tim Cook and if so did you receive a reply?

I emailed Mr. Cook out of desperation last Thursday. My email was very succinct with only the facts of my B&H order. I was amazed that on Monday I got a call from someone at Apple regarding my problem. He asked for any other details so I forwarded him an email conversation between me and B&H. He has called me every other day as promised and claims to be concerned and working the issue.
Regardless of the results I am amazed and pleased that Mr. Cook and his staff even noticed my email out of the hundreds he must get every day and made an effort to resolve it.

 

[mikepj]

I'm replacing a 7-year-old Mac Pro which was getting 'too long in the teeth'. Two weeks after I placed my order for nMP a power spike in the neighborhood permanently knocked out my Mac. I had a UPS but hadn't checked it in 7 years (my bad) and something had gone wrong with it sometime in the past. Now I can't boot the Mac and the video card seems kaput. Fortunately I have a Time Machine backup from the day before, a Carbon Copy Cloner backup from about two weeks before, a lot of app data in iCloud, encrypted copies of critical files in DropBox, and 1Password on my iPhone and iPad, so rather than being highly upset I'm just annoyed. Fortunately I also have a MacBook Air that was getting occasional usage but is now getting a real workout.

Ouch. Yeah, something similar happened to me. About a month after I placed my order, the hard drive in my old Mac Pro died. I had a backup, so I didn't lose anything, but I didn't want to spend money replacing a drive that wasn't going to be used as soon as my nMP showed up. This forced me to use a 11" MacBook Air as my daily computer for 6-7 weeks. I love the MBA for traveling, but it's painful working on a computer with 4GB of RAM (I have a 2011 model) on a daily basis.

On the plus side, when I finally did get the new Mac Pro, everything felt way faster than it would have if I had been using the old Mac Pro on a daily basis.

 

[krye]

After 3 months of saving my pennies, I finally ordered my new Mac Pro today. I ordered the 4-core base unit with 512GB SSD.

I ordered it from MacMall. The 6-core units said "Ships in 5-6 weeks", but the 4 core units said "Usually ships in 5-7 days." I so hope that they have them in stock.

 

[kingtj]

Finally pulled the trigger, too ....

To be honest, it's a really bad time for me to be spending this kind of money, from the standpoint we just bought a house and will be moving in, in a couple months. (Did a "rent back" deal so the seller stays in it for the next 2 months and pays my mortgage for that period of time.)

BUT, I've been planning to buy this release of the Mac Pro for at least a couple years now, as my trusty 2008 model is finally starting to feel like it's nearing the end of the line. (The fact I've been able to comfortably use it as my primary machine and ftp server for 6 solid years with zero hardware issues makes me confident that investing in a new one will be another worthwhile expenditure.)

When I saw the 6-core stock configuration was listed as "available" and "shipping in 2 days" on Amazon tonight, I finally decided to just go for it and break out the credit card. My plan is to just re-use the pair of 27" LG monitors I use now (budget priced displays but they do have IPS panels in them) and maybe add an older Hannspree 28" LCD as a third monitor that can sit between the LG's.

I also bought an external Thunderbolt RAID enclosure that I can populate with some existing Hitachi 2TB 7200RPM SATA drives I have lying around. It's an e-Box, made by DATAOptic. Got several pretty good reviews on Amazon and was priced lower than anything comparable from other vendors like Promise. I understand this one's on sale largely because it's an older model that only has 1 thunderbolt port on it (no pass-through support to daisy chain another device from it). But with 6 TB ports on the new Mac Pro, I don't see how that's really a big negative?

 

[kfscoll]

I also bought an external Thunderbolt RAID enclosure that I can populate with some existing Hitachi 2TB 7200RPM SATA drives I have lying around. It's an e-Box, made by DATAOptic. Got several pretty good reviews on Amazon and was priced lower than anything comparable from other vendors like Promise. I understand this one's on sale largely because it's an older model that only has 1 thunderbolt port on it (no pass-through support to daisy chain another device from it). But with 6 TB ports on the new Mac Pro, I don't see how that's really a big negative?

Why not a Drobo 5D?

 

[McTaste]

It will be interesting to see if that Amazon order works out as advertised.

Edit: although if amazon is selling them directly, there's no reason to assume they aren't in stock...

 

[h4nc0]

Mine just shipped today. Ordered on 2/26/2014. Expected tomorrow or a day after. 6-core, 32GB, 1TB, D500.

 

[krye]

Woo hoo!

I ordered my MP 36 hours ago and MacMall just called me and said the machine is in stock and will ship out today. So excited!

 

[kingtj]

re: Drobo

I considered the Drobo, but I was trying to find an alternative because I've heard so much negative about Drobo products over the years. I know many people are happy with them too -- but there seems to be a fair number of units that people receive, brand new, and then have failures with in only a matter of weeks. Also, they're known for adding functionality in new firmware revisions that they don't "back port" to older versions of the Drobo products. So even if your hardware appears perfectly capable of the new feature, you don't get it without buying a new Drobo. Not a fan of that .....

Why not a Drobo 5D?

 

[OhKay]

B&H website (as of Apr 7) says:
Upcoming Passover Holiday Closing
Our NYC SuperStore and Offices will close in observance of the Passover Holiday from Monday, April 14 through Tuesday, April 22.
We will reopen on Wednesday, April 23 at 9:00 am EDT.
Place your order by Sunday, April 13 by 12:00 pm Noon EDT in order to ship before the Holiday.
Orders placed after this time will be processed when we reopen.
We apologize for the inconvenience and appreciate your patronage.

Does this mean no shipping of backordered items?

I've ordered from B&H before but have no recollection of their Passover Holiday logistics.

 

[ChuckBlack]

Mine came in today a day earlier than Fed-Ex said and two days earlier than Apple said. Man is it a quick machine having moved up from a 2008 octo, 5870 AMD with a 240GB SSD and 12 GB's of RAM.

Very happy!

 

[fbscofield]

B&H website (as of Apr 7) says:
Upcoming Passover Holiday Closing
Our NYC SuperStore and Offices will close in observance of the Passover Holiday from Monday, April 14 through Tuesday, April 22.
We will reopen on Wednesday, April 23 at 9:00 am EDT.
Place your order by Sunday, April 13 by 12:00 pm Noon EDT in order to ship before the Holiday.
Orders placed after this time will be processed when we reopen.
We apologize for the inconvenience and appreciate your patronage.

Does this mean no shipping of backordered items?

I've ordered from B&H before but have no recollection of their Passover Holiday logistics.

----------

If this is true about B&H I might seriously cancel my order if it hasn't shipped before that holiday. I respect their right to a religious holiday, but asking me to wait over an additional week on top of the already way-too-long period is not good business.

 

[HenryAZ]

[/COLOR]If this is true about B&H I might seriously cancel my order if it hasn't shipped before that holiday. I respect their right to a religious holiday, but asking me to wait over an additional week on top of the already way-too-long period is not good business.

Doesn't your B&H order say it is being drop-shipped from Apple? Mine does.

 

[dsphotos]

B&H website (as of Apr 7) says:
Upcoming Passover Holiday Closing
Our NYC SuperStore and Offices will close in observance of the Passover Holiday from Monday, April 14 through Tuesday, April 22.
We will reopen on Wednesday, April 23 at 9:00 am EDT.
Place your order by Sunday, April 13 by 12:00 pm Noon EDT in order to ship before the Holiday.
Orders placed after this time will be processed when we reopen.
We apologize for the inconvenience and appreciate your patronage.

Does this mean no shipping of backordered items?

I've ordered from B&H before but have no recollection of their Passover Holiday logistics.

Although B&H will be closed during this time, this will not prevent Apple from shipping your nMP directly to you while they are closed. The only drawback will be that B&H will not be able to email (with tracking number) the fact that it has been shipped during that time.

 

[carbonprop]

It looks like my desperate email to Tim Cook saved me at least two weeks. Matt from Apple called me this evening and informed me that my nMP will ship on Wednesday, April 9th- 16 days sooner than the last B&H estimate of April 25th! Matt was clearly very happy to give me this good news. He kept giggling as I thanked him again and again. I have no idea why they responded to my email but I am glad I sent it.

 

[dsphotos]

It looks like my desperate email to Tim Cook saved me at least two weeks. Matt from Apple called me this evening and informed me that my nMP will ship on Wednesday, April 9th- 16 days sooner than the last B&H estimate of April 25th! Matt was clearly very happy to give me this good news. He kept giggling as I thanked him again and again. I have no idea why they responded to my email but I am glad I sent it.

Congrats. to you Carbon. I've had a very good customer service rep from Apple working on my case. I'm supposed to hear word tomorrow on when my nMP will actually ship. If I get bad news and it's going to be delayed, I will have to email Mr. Cook as well. Good to know he cares enough to make things happen.