Getting frustrated with FedEx.
MBP is being delivered today. Paid for better shipping and the best they can do is "before 8:00 PM."
Called them yesterday, it was hell to get through to a guy, wanted to see about holding at location since it does appear as an option. Just wanted to know what time I could pick it up in that case (AM or PM), because I'd expect to be able to pick it up in the AM if I tell them to hold it before it even gets to the facility and it's never going to get put on a truck. They told me no dice on a hold at location until they've made one delivery attempt. I know this might be an Apple requirement, but it's just stupid. So much for that.
Then my tracking said sign up for a FedEx account to get an estimated delivery time, so I did. I know this isn't available on all shipments, but it was literally on my tracking, and I paid for better shipping, and it's coming from Apple so if any package would have it, you'd think this would be it. Biggest scam on earth, went through all that, got 5 junk emails, and that info is nowhere to be found, even now that the package is on the truck and the route should be determined for the day.
Tried calling 5 times just to ask if I could get an estimated delivery time, got disconnected every single time I got to the representative hold.
Found an online chat, broken in both Safari and Chrome, perpetual times outs.
I just want to ask a 5 second question FFS.
So I did the pre-sign authorization form and it's taped to my door, it tells the guy hey I'm actually home so please knock first but if not here are TWO places you can leave it. I was nervous to do this just because it's at their discretion whether to leave it or not and I'm sure they will come up with some BS reason like "Oh I couldn't open your gate to the backyard" even though it's barely 4 feet tall with a single basic latch right at the top in plain sight. I don't really trust those pre-authorization forms.
Why are shipping logistics still so poor in 2018? Why do I have to sit around for eleven hours from the time it was put on a truck waiting for a delivery in this day and age because they can't do better? This is totally asinine in today's world, I should be able to track the truck live with GPS.