Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

iPhone 15 Pro Max Thermalgate (yup, it's happening): Pics of how you're coping

I can reliably reproduce the heat message by plugging my 14Pro into the car charger; running the Travel app for directions; and simultaneously listening to music or a podcast. However, for the first time last night, I had the phone sitting on an upright charger on the desk in an air-conditioned, 72 degree, kitchen and talking on FaceTime while I worked and got the dreaded "shutting you down until I cool off" screen message.

Wouldn't that indicate that while the heat has occurred during previous phone iterations, the new software might be the culprit rather than the materials? Otherwise, why would it occur more often on the same 14P and under less stressful conditions?.....but then why would it occur more frequently on the MAX? I'm going to attempt to replicate both the car and the desk scenarios and see what happens as soon as I get the new 15P set up. Stand by.
 
  • Like
Reactions: primarycolors, hieubui, driveman and 2 others
primarycolors said:
I feel like overheating issues started last year with the A16 and just got worse.


I had a 14 Pro, and now have a regular 15, and this warning comes up pretty much every time I drive for longer than 20 minutes. Air conditioned car, wired CarPlay. I don't ever remember getting it on my 11 Pro.
Click to expand...
Agreed and Same.
 
  • Like
Reactions: primarycolors
I have an iPhone 15 pro, less than two hours ago during a call lasting 26 minutes, the phone became quite hot and the battery dropped from 72% to 38% after the end of the call...fact!!
 
  • Haha
  • Like
Reactions: klaudio and FattiesGoneWild
teh_hunterer said:
But you're the one making all these claims, not Tim Cook. If there are very simple questions that debunk your claims entirely and you refuse multiple times to answer them, maybe it's time to admit your claims are dubious.
Click to expand...
I’m just some guy.


I reference stuff for transparency for other members to look at and make up their own minds. That is the point of these forums. How com Apple has said nothing so far? And does Apple have paid employees here to shill for their company. I have no idea but nobody ever talked about that - only the critiques of Apple. Of course this does not apply to anyone in this conversation I like you all. 👍 We are all only here to talk about issues at Apple.
 
hamiltonDSi said:
some people have full time jobs, you know like running a business.. having to set up as new can be a pain the ass.
i havent set up as new since the XS Max. simply dont have the time
Click to expand...
I think setting up as new having the benefits it does (in my experience, better battery life and fewer odd issues) is ridiculous. It should not be necessary to set up as new to have these benefits, and you’re right, it’s quite inconvenient. That being said, this is sort of a classic/general technology challenge. Most systems run better when reset from scratch vs migrating over completely. So while I empathize, this isn’t really iPhone specific, just so you don’t feel it’s something Apple should/could figure out.

Edit: I do NOT think it is acceptable for extreme issues like overheating during normal usage to be the result of migrating data (rather than setting up as new). That’s not reasonable or quality, especially for cost of these devices, and it certainly doesn’t “just work”.
 
Last edited:
  • Like
Reactions: Housel
So for what it’s worth I haven’t had any noticeable heat or battery drain issues…until this evening. Long story short I had Snapchat on my previous 13PM. Never used it so deleted it before transferring over to my 15PM. Anyhow, my daughter asked me at 5pm today if she could use my phone and ask if I could put Snapchat on it so she could play with the filters. So I did, and carried on working.

Get my phone at 7pm and holy 😮 phone was pretty warm and battery had drained 40% which is a heck of a lot even for 2 hrs use. So using Snapchat/camera caused that which suggests to me this is all app optimisation/ios17. Have used camera and made calls without heat or battery drain before. Have now deleted the app again and now back to normal heat/ battery all good again. So having gone from all fine to not fine, and back again, an app install was the only change.
 
bmustaf said:
God forbid we actually want to use our iPhones for what they are marketed for, right?

Suggesting the user is at fault or should modify what they expect/do/want for using a device they bought and are using in 100% accordance with the marketing and direction from the manufacturer? You will be right at home in Apple PR/Customer Service!
Click to expand...

You do realize the device requires input from the user to function? It's a standard for hardware troubleshooting to subtly ask, what were you doing at the time you were experiencing the problem?
 
Just fired up Galaga game on my iphone 15 PM. in my 13pm and 14pm this game made those phones a tiny bit warm. I don't feel any increased warmth on the 15pm. If some of us don't observe any heat issues while others do. I have yet to repro this doing anything I normally do. What else could it be? Bad batch of chips? Dumb luck of the draw?
 
Djones96 said:
Outside of a few threads, MR is a joke filled with a bunch of clowns. 0 issues on my end too.
Click to expand...

I think the one thing that is prominent here is that the issue is relative: just because it isn't happening for one person when a lot of people are reporting it (even on the floor models at the stores) doesn't mean that it isn't happening for everyone else.

No one's single report is absolute, so all need to be taken into consideration: positive, negative, or otherwise, and then make their own decision.

Are is everyone else just holding it wrong... :rolleyes:

BL.
 
  • Like
Reactions: Djones96
I just got my iPhone 15 PM in natural tit. So excited. But first chick fil-a. I got in store pickup, surprising it was available for pickup. It’s been so hard to find the last week.

I’ll get it ready tonite and set it up. My case arrives tomorrow. I’ll do a test run before my trip to japan and Korea. Hoping there’s no issues with heating coz if there is I’ll return it for iPhone 15 plus
EC5F0746-127D-4357-968F-658EFD389FB3.jpeg
 
  • Like
Reactions: surfzen21
Finally I found the reason why and how „ThermalGate“ could happen:

As a wonderful surprise to all customers worldwide Apple did not tell you that they invented the first smartphone on earth that is able to warm your hands in winter and cool your hands in Summer!

But because of some logistical problems and confusion in their planning they distributed them not the right way.
so - those smartphones that get nicely warm in winter have been distributed falsely in those countries having summer now and those that get nicely cool in summer have been distributed in countries with winter now…

But Apple is working hard to solve the problem.
they found already two wonderful solutions:

Either they will not give you a bumper like after antennaGate, but they will propose to you to live just on the exactly other side of world to solve their distribution problem - so the iP15 will work according to their design and you will just live on the other side of our planet - or they follow a proposition made by Elon Musk who thinks it might be a wonderful challenge to only adjust the axe of this earth in relation to the sun completely new - so that in the northern part of our planet winter is in June and summer in December and for the southern part it will be the other way round..

Tim Cook is ok with both plans - what counts for him is that the wrong distribution does not need to be corrected in a way that could lead to further costs for Apple.

Then from a graveyard Steve Jobs voice eas heard shouting “It is not a bug, it is a feature!“

Let us do a little bit of demoskopic action:

what of the 3 plans would you like to be realized?

tell us your decision!
 
Last edited:
  • Angry
Reactions: jbachandouris
Fat_Guy said:
I’m just some guy.


I reference stuff for transparency for other members to look at and make up their own minds. That is the point of these forums. How com Apple has said nothing so far?
Click to expand...

If referencing things for transparency is what the point of these forums is, how come you keep dodging perfectly relevant questions and keep making the same claims that those questions debunk? That's really strange.

In the spirit of referencing things for transparency:

When you run the 15 Pro in benchmark stress tests next to a 14 Pro, it doesn't get significantly hotter. So what would throttling down the A17 Pro achieve?

Benchmark stress test the 15 Pro next to a 14 Pro and it doesn't get significantly hotter. How do you explain that?

The mostly aluminium chassis radiates more heat out of the side rails than the stainless steel iPhones. But you said titanium has to go. How do you explain that?

The iPhone 15 with the same A16 chip from last year, and no titanium at all, suffers from the exact same random heating up issue. How do you explain that?

Fat_Guy said:
And does Apple have paid employees here to shill for their company. I have no idea but nobody ever talked about that - only the critiques of Apple. Of course this does not apply to anyone in this conversation I like you all. 👍 We are all only here to talk about issues at Apple.
Click to expand...

That is a really weird thing to say. Why are you talking about paid shills being in this thread? Unless you know something about being paid to shill that we don't know?
 
Both my wife and I have identical 15Ps. Hers has overheated as defined as too hot to touch during a 30 minute phone call with me. My phone was just fine and continues to be fine. She, unlike me, has almost no apps other than pre-installed, Google Maps, Gmail and Uber. She wasn't using anything other than the phone app during overheating.

What this suggests to me is that there is a component(s) from different manufacturers on these two phones that is causing the overheating. This reminds of me of an iphone version a few years ago where there was a problem with one of the modems on some phones. Turns out there were at least two different manufacturers.

Am interested in your thoughts.
 
  • Like
Reactions: Mrs. Jobs, coso, thejadedmonkey and 1 other person
preetb said:
Both my wife and I have identical 15Ps. Hers has overheated as defined as too hot to touch during a 30 minute phone call with me. My phone was just fine and continues to be fine. She, unlike me, has almost no apps other than pre-installed, Google Maps, Gmail and Uber. She wasn't using anything other than the phone app during overheating.

What this suggests to me is that there is a component(s) from different manufacturers on these two phones that is causing the overheating. This reminds of me of an iphone version a few years ago where there was a problem with one of the modems on some phones. Turns out there were at least two different manufacturers.

Am interested in your thoughts.
Click to expand...

Given the fact there are phones sitting on display in the Apple store heating up like this, that are configured the exact same way as the ones next to them that aren't heating up, it seems like a software issue to me. I found one like this that was a base model 15 with the A16 chip.

As people like MKBHD have seen, the heating up doesn't seem to be related to what you're doing - you can do a benchmark stress test and the phone doesn't get any hotter than phones that aren't having the issue, so I think we can rule out there being hardware issues or different manufacturers.

If it were different manufactures you would be seeing impacted phones being hotter across the board. If it was the new chip only we wouldn't be seeing it happening on base iPhone 15s. If it was just an iOS/app/etc bug, you'd be seeing what we're seeing.
 
Could it be a bad batch of batteries? I wonder if those having these issues have batteries from the same manufacturer…
 
Last edited:
  • Like
Reactions: jbachandouris
teh_hunterer said:
Given the fact there are phones sitting on display in the Apple store heating up like this, that are configured the exact same way as the ones next to them that aren't heating up, it seems like a software issue to me. I found one like this that was a base model 15 with the A16 chip.

As people like MKBHD have seen, the heating up doesn't seem to be related to what you're doing - you can do a benchmark stress test and the phone doesn't get any hotter than phones that aren't having the issue, so I think we can rule out there being hardware issues or different manufacturers.

If it were different manufactures you would be seeing impacted phones being hotter across the board. If it was the new chip only we wouldn't be seeing it happening on base iPhone 15s. If it was just an iOS/app/etc bug, you'd be seeing what we're seeing.
Click to expand...
As you suggest, overheating is somewhat stochastic in its occurrence but sometimes not when someone intentionally trying to tax the CPU/GPU. It could be software or hardware or a combination of both.
 
I think it’s just an IOS 17 thing.

Got my 15 Pro Max at launch, transferred from 13 Pro Max. Worked well for a few days, heated up a bit through the case I have doing intensive stuff, battery life was a bit bad, but figured I would let the phone go through it’s paces indexing and backing up.

Then yesterday I just did a basic reboot on the phone, now it has perfect battery life and zero overheating no matter what I do.
 
  • Like
Reactions: bevsb2 and TimmuJapan
My Pro Max has never felt hot, but 3 of 5 days this week would not charge in the car using a map service like Maps, Waze, or Google Maps.
 
  • Like
Reactions: hieubui
teh_hunterer said:
Given the fact there are phones sitting on display in the Apple store heating up like this, that are configured the exact same way as the ones next to them that aren't heating up, it seems like a software issue to me. I found one like this that was a base model 15 with the A16 chip.

As people like MKBHD have seen, the heating up doesn't seem to be related to what you're doing - you can do a benchmark stress test and the phone doesn't get any hotter than phones that aren't having the issue, so I think we can rule out there being hardware issues or different manufacturers.

If it were different manufactures you would be seeing impacted phones being hotter across the board. If it was the new chip only we wouldn't be seeing it happening on base iPhone 15s. If it was just an iOS/app/etc bug, you'd be seeing what we're seeing.
Click to expand...

My first thought was that just out of curiosity I would probably hook both phones up to coconut battery and see if they’re from the same factory.
The idea being that maybe the output of one is subpar.

But then this seems to also happen to older phones and not just the 15/15 pro.
And with several people already suggesting the issues were solved by installing the 17.1 beta… I’m now inclined to believe it’s a software issue.

I feel like the battery life on my 11 has been negatively impacted by iOS 17, too. But I don’t have evidence because I’ve never checked the battery life and screen on time before installing 17. It’s just a strange feeling that the phone didn’t have to be charged so soon after the previous charge.
 
  • Like
Reactions: klaudio
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back