Dramatic much? Also let’s stop idolizing an incredibly flawed human. He was far from perfect.
The only difference between Apple then and now is the environment around Apple. Under Steve’s leadership they had plenty of engineering blunders and confounding design decisions. The thing is in 2019 we have many other consumer electronics that have largely caught up on the hardware front. I’d still argue that MacOS has some significant advantages but Apple is no longer one of only a few companies building computers and phones that aren’t garbage.
For the record, go on Reddit to the Dell, ThinkPad, Razer, or any other high end PC manufacturer forum and you will see the same amount of problems with different things. Nobody builds a flawless product and the market seems to think good QC is too expensive right now so batteries are bulging, displays are bleeding, ports are loose, fans are rattling, keyboards are detaching - all things that routine checks and a power on at the line would catch but they ship it either without checking or without caring. This is an industry issue as far as I’m concerned. Apple just does it while still charging more. It’s hard to sell new computers right now.
More to the point.
The only thing I’d argue Steve would be doing better... the man was incredibly good at selling the potential, ideals, and benefits of a product and the image of a company. Apple still tries but on the whole lacks the same charisma. Where Steve projected unwavering confidence Tim’s leadership team is far more cautious and thoughtful - but it comes off more as wavering and like they don’t have quite as clear of a direction.
And I don’t blame them for that, think about the state of computing right now. Where do we go from here? Well, Apple clearly thinks the future is much more in services because as of now nobody has a great idea of where to take computing next. A great product fulfills a need, all the better if it does it better than others, and the best of them fulfill a need that people didn’t know they had. Until significant improvements in wearables, the next great product is unlikely to be hardware.
That’s just my 2 cents.
Edit: And don't get me wrong, I have issues with how Apple is doing a lot of things but I can't think of a time where I didn't feel that way since I was a teenager and got my first PowerBook. For lack of a better word, I think Apple has gotten too big for its britches. From what I've read, they are like a giant company that still internally run like some small boutique computer business.