Somewhat off-topic, but might be handy info for others....
I received a letter today in the post from EE saying that they made an error when I took a contract out with them last August and that they had failed to send me contract summary information etc. as they are obliged to do. It seems there was an Ofcom investigation into this and EE came out on the wrong side of it.
I had the option to download the docs or cancel my contract mid term with no fees if I opted to do so. I've just called them and was as able to cancel it with no issue whilst keeping my phone. Others have also been offered a free upgrade as another option instead of cancelling.
Link to the ee forums where others are discussing it:
Hi, I got this text this morning, is it a scam?? Have others had it too?? " Hi Anne, when you purchased with us on 13/07/2022, we were unable to supply your Contract Summary & Pre-Contract Information documents. This was due to an issue on our side. These documents include details about your...
community.ee.co.uk