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What model are you ordering?

  • iPhone 8 64GB

    Votes: 46 3.7%
  • iPhone 8 256GB

    Votes: 17 1.4%
  • iPhone 8 Plus 64GB

    Votes: 80 6.4%
  • iPhone 8 Plus 256 GB

    Votes: 59 4.7%
  • iPhone X 64GB

    Votes: 366 29.3%
  • iPhone X 256GB

    Votes: 573 45.9%
  • None... I am sticking with my current phone

    Votes: 107 8.6%

  • Total voters
    1,248
I’ve had this for the last 2 years. Updating my card info makes no difference. Last year I was worried it would affect pick up date but it was fine. When they open in the morning give them a call.
I had the same problem with my Ceramic AW S3. I called Lloyds and they didn't have a clue as to what was wrong so I rang Apple and they changed my card details and everything was sorted in 2 minutes. It didn't affect my order
 
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Yeah agree I can’t be bothered selling via eBay I’m just looking for an easy deal for when my X arrives. I wasn’t going for the X reason why I upgraded to 8+ but the hype train got me, what can i say?!
Edit* just used O2 with that code and got £715 which is the highest around so gone with that, thanks for posting! I sold my 6s plus for £260 so I’m quids in for the X and I’m on a decent contract unlike the X contracts I’ve seen. Glad I opted for this option now
 
I think that's decent price tbh, just checked my 7+ 128Gb and with voucher (thanks), is £407. Saves a lot of hassle doesn't it.

Do you have to send these phone, box, accessories etc? Can't see any details, another recycler you only need the actual phone which is even more convenient.
Edit* just used O2 with that code and got £715 which is the highest around so gone with that, thanks for posting! I sold my 6s plus for £260 so I’m quids in for the X and I’m on a decent contract unlike the X

Only the phone needs to be sent so keep the charger and headphones
 
Edit* just used O2 with that code and got £715 which is the highest around so gone with that, thanks for posting! I sold my 6s plus for £260 so I’m quids in for the X and I’m on a decent contract unlike the X contracts I’ve seen. Glad I opted for this option now

They are good prices - I’m very happy with £605 for a locked EE 8 Plus 64GB - and as I said before even if it sold for £700 it would end up as less with eBay fees and then you also potentially have time wasters and it could still sell for less.
 
They are good prices - I’m very happy with £605 for a locked EE 8 Plus 64GB - and as I said before even if it sold for £700 it would end up as less with eBay fees and then you also potentially have time wasters and it could still sell for less.
Yeah that’s it, roll on my 2-3 week delivery because of the app not responding:( hope you get yours soon
 
Ive just had an email saying payment of order could not be completed.

I have tried to re authorise the card but no joy. Even tried to use another card and it has failed too. I called bank and everything ok their end.

What is up and how do I get payment through? Will I be better off calling Apple in the morning?

I'm having the same issue. Ordered one for myself and wife, both came back rejected at 7pm this evening, tried reauthorising and then the wifes has gone through but mine has not. Called the bank, everything is fine and ready there end. Going to call apple in the morning. Changing card doesn't work so must be something wrong their end. Still says collection for the fri 3rd and email does say won't be cancelled until 7 days without payment so should be okay in the morning
 
I'm having the same issue. Ordered one for myself and wife, both came back rejected at 7pm this evening, tried reauthorising and then the wifes has gone through but mine has not. Called the bank, everything is fine and ready there end. Going to call apple in the morning. Changing card doesn't work so must be something wrong their end. Still says collection for the fri 3rd and email does say won't be cancelled until 7 days without payment so should be okay in the morning

I’ll be calling at 8am sharp - just in case
 
I do hope they use DPD for all the deliveries.

It will be a disaster if they dump all of them on only one company. They will split them between DPD, UPS and UKMail to make sure none is overloaded. In the past that has happened and left many customers unhappy who stayed in all day and didn't get their device.
 
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anyone have any issues having used Apple Pay?
Two declines from me for in-store collection. First was just gone 1800 then second around 1852. Only the second one triggered a text from my bank asking if I'd made the transaction. Confirmed it and then reprocessed on Apple.com, and it seems to be OK now with an authorised payment in Wallet.
We shall see...
 
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Anyone know how long the O2 offer is valid for since I'm unsure whether I will get my phone next Friday and don't want to sell it to O2 just in case it doesn't turn up..anyone?
 
Two declines from me for in-store collection. First was just gone 1800 then second around 1852. Only the second one triggered a text from my bank asking if I'd made the transaction. Confirmed it and then reprocessed on Apple.com, and it seems to be OK now with an authorised payment in Wallet.
We shall see...

I'm not sure if I paid on Friday as I used Apple Pay
 
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I’m 99% certain that any in store collection orders are going to be there for you if you pay before or not... of course you would have to pay before you pick it up.

But the phones will be in the store waiting for you.
 
I had nothing pending on my credit card when I ordered on Friday. Only now after all of that has the payment shown up in my banking app.

Ok, now I can't find the damn transaction in Amex :/
EDIT: it's a hold.

DOING BUSINESS AS

APPLE RETAIL UK KIOSK

EC4V

UNITED KINGDOM OF GB AND NI

Temporary Charge
Sometimes businesses like Department Stores will place a temporary charge on your card. If you added a tip to your bill, it will be included in the total after the transaction posts.
 
Still hoping for an advance on my 13th-20th estimate, ordered the thing at 08:06... Considering the issues with the website I'm quite salty it's so far back :(
[doublepost=1509309507][/doublepost]Holla @me if you have any news guys, dates changing or card charges
 
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Regarding my one order awaiting payment and one showing as processing I will phone Apple tomorrow to check out if the other one (the one that is still processing) is still on track. I did try calling tonight but they were closed.
 
Something funky is definitely happening at Apple.

They took my delivery order on Friday (bottom transaction for 1149)

And then 3 hours they tried to take the 1149 for in store collection on the 3rd, it declined...no email from Apple or my bank...they then tried 1 hour later and it was approved!

Odd that I got no correspondence from anyone during this
 

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Any chance I can get some advice from you guys?

I've got an X reserved to pick up Friday, and I'm currently enrolled on the iUP with my 7+. Currently, if I sell my 7+, I'll get enough money back to pay off my 7+ loan (plus a bit extra).

Do you think I should do this? Will this cause any problems on Friday, for example will they wonder where the phone is?
 
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