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Splashing the cash this September?


  • Total voters
    741

AVBeatMan

macrumors 603
Nov 10, 2010
5,965
3,846
Music Magpie. Any one used them before and if so what do you need to send to them (apart from the phone that is)? Charger? Box?
 

Jinjin

macrumors G3
Original poster
Mar 22, 2011
8,332
13,269
London, UK.
I rang Apple the other day in regards to AppleCare refund and he basically said no.

How are you going to approach it? I’m one short of offering you £20 to ring them for me
tell them to read their own terms and conditions!

  1. Termination of your Instalment Loan and Cancellation of Financed AppleCare+. You understand that you have purchased AppleCare+ with funds borrowed from Bank under an Instalment Loan. If the Instalment Loan is terminated, you must cancel your Financed AppleCare+ policy by contacting AppleCare at: 0800 107 6285. If you do not cancel AppleCare+ on your own, you agree that Bank is permitted to cancel AppleCare+ on your behalf. In any such event, any refund due on your Financed AppleCare+ will be paid to Bank as a payment toward any amount owed by you to Bank. If the Financed AppleCare+ refunded amount is greater than the amount owed on the Instalment Loan, Bank will pay the balance to the bank account you used to enrol in the iPhone Upgrade Programme.
 

d123

macrumors 68020
Oct 19, 2009
2,306
781
Earth
Well it is, but for the fact that I have to shift my 7 Plus tomorrow (explained above). My hands were tied somewhat

And that’s Apple’s problem how?

People complain about the prices going up and it’s probably partly due to people taking the p*** like this.

Three let you down so you abuse the Apple return process, very moral...
 

snarlz

macrumors 6502a
Oct 25, 2011
538
478
United Kingdom
Music Magpie. Any one used them before and if so what do you need to send to them (apart from the phone that is)? Charger? Box?
Used them a few times, always been spot on and given me the offer price. You don't need to include charger or box, just the phone, remember to sign out of iCloud and find my iPhone first.
 
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Simbazz

macrumors 6502
Jun 11, 2010
250
72
Lancashire, England
tell them to read their own terms and conditions!

  1. Termination of your Instalment Loan and Cancellation of Financed AppleCare+. You understand that you have purchased AppleCare+ with funds borrowed from Bank under an Instalment Loan. If the Instalment Loan is terminated, you must cancel your Financed AppleCare+ policy by contacting AppleCare at: 0800 107 6285. If you do not cancel AppleCare+ on your own, you agree that Bank is permitted to cancel AppleCare+ on your behalf. In any such event, any refund due on your Financed AppleCare+ will be paid to Bank as a payment toward any amount owed by you to Bank. If the Financed AppleCare+ refunded amount is greater than the amount owed on the Instalment Loan, Bank will pay the balance to the bank account you used to enrol in the iPhone Upgrade Programme.

Appreciate the help. You’ve been a guru of all things iUP this hear.
 

stoplis

macrumors regular
Aug 14, 2009
161
65
Got mine and set it all up but the HSBC app doesn’t work on my XS. Just crashes on launch. Anyone else having this?
 
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iTonyapple

macrumors newbie
Sep 21, 2018
1
0
Anyone here preordered with 3UK?
I placed a order on the 19th with a date for my iPhone XS 64GB to be delivered to my home address 21st Sep 2018. NO TRACKING NUMBER PROVIDED TO ME
Some how these useless people cannot find my order wtf I phoned them up just now with my order number they said no number in the system. wtf

No joke this company is useless now they have my £99 upfront money with no order in their system.
what do I do now fed up never ever moving away from Vodafone again cause me stress and hassle.
 

MD_Dan

macrumors newbie
Sep 16, 2018
21
5
Does anyone know if Milton Keynes apple store were busy this morning or had stock Max 64GB in gold I know it’s a long shot but don’t really fancy driving 40 minutes to get there to find out they haven’t!.

My online order is showing up Monday but I need to refund it and take it out on apple payment, it is more convenient!
 

AVBeatMan

macrumors 603
Nov 10, 2010
5,965
3,846
I rang Apple the other day in regards to AppleCare refund and he basically said no.

How are you going to approach it? I’m one short of offering you £20 to ring them for me

I rang them yesterday. They needed the policy number (found on the email they sent) and refunded it straight away. You’ve clearly been misinformed by them. I’d try again.
 
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AVBeatMan

macrumors 603
Nov 10, 2010
5,965
3,846
Used them a few times, always been spot on and given me the offer price. You don't need to include charger or box, just the phone, remember to sign out of iCloud and find my iPhone first.

Thanks. Might sent them the box anyway. Cheers.
 
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jhill-evans

macrumors regular
Jul 21, 2015
147
81
It's killing me.. I've had my watch since 9:30 but UKMail still haven't delivered my XS Max so there is no point opening and setting up my watch until then.
 

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KooL BeAnZ

macrumors 6502
Apr 4, 2012
388
551
Got a text to say my UK Mail delivery has been delayed.

Obviously they are terrible with no way to find out what is happening.

Delivery map has disappeared too.

No idea what’s going on.
 

John webstar44

Suspended
May 9, 2018
139
63
Anyone here preordered with 3UK?
I placed a order on the 19th with a date for my iPhone XS 64GB to be delivered to my home address 21st Sep 2018. NO TRACKING NUMBER PROVIDED TO ME
Some how these useless people cannot find my order wtf I phoned them up just now with my order number they said no number in the system. wtf

No joke this company is useless now they have my £99 upfront money with no order in their system.
what do I do now fed up never ever moving away from Vodafone again cause me stress and hassle.


lol, Sorry for your problems talk to your bank about the £99 and print out the order email and sent it to 3uk.
they are funny to be honest customer service at it finest at 3uk.hahah
 

Kiretas

macrumors regular
Sep 25, 2013
113
3
London
Same with me for UKMail from Slough depot. Never got a text with a delivery window.

The driver progress tracker got to about 24/110 and then disappeared midday and nothing since.

I need to head into work, so kind of annoying having not even an inclining of when it might be coming.
 

hannahjayne

macrumors regular
May 26, 2010
180
40
All collected from the trafford centre. Had a massive wobble in the queue about going back to a bigger phone and very very nearly walked out, but all sorted after a virtual repair job for a crack in my X and a weird chat with one of their team who was all mic'ed up talking to me - so her side of the conversation was being broadcast around the shop. I don't think I was enthusiastic enough for her, given that I was about to give up and go home.
[doublepost=1537534569][/doublepost]PS the gold is *very* pretty, isn't it?
 
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