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Up to date validation-- How long?
- Thread starter Dragoro
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They have to MANUALLY check eligibility on an Apple Computer purchased from an Apple Store so you can download an Apple OS from the Apple Mac Store using your Apple User ID?!?! How does that make sense?Just got back from Apple on this...
They replied, it may take a day or so, as they have allot to get through... They also said they need to manual check eligibility .
Makes sense,
What ever happened to the simplicity of living within Apple's ecosystem? We bought it first, there's not reason we should get it last.
I don't know where they're getting the 72 hours from. The following is straight from Mountain Lion upgrade page:
"Upon receipt of your completed order form and proof of purchase, a content code for OS X Mountain Lion, redeemable on the Mac App Store, will be emailed within 24 hours of order qualification."
"Upon receipt of your completed order form and proof of purchase, a content code for OS X Mountain Lion, redeemable on the Mac App Store, will be emailed within 24 hours of order qualification."
72 hours is an estimate for the time it will take to qualify the order?
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too funny
^ This...pretty simple--and brilliant all in one move. Amazing with all the smart people in Cupertino...it took a Jets fan to come up with a Winner. Nice job Dave!
Go Pats!
Alternatively, they could have shipped a pile of cards out to stores and given one to each person who bought a mac in the qualifying time period.
Or the serial numbers serving as the access codes.
Ideally, the code would be sealed in the packaging so no one could get it without buying the item (much like with digital+hard copy comics, sealed in a plastic bag so no one can get digital access for free), but that's not plausible.
Or the serial numbers serving as the access codes.
Ideally, the code would be sealed in the packaging so no one could get it without buying the item (much like with digital+hard copy comics, sealed in a plastic bag so no one can get digital access for free), but that's not plausible.
Or simply just open the program up a week early for "up-to-date" customers. It lets Apple test out their system and if an Apple customer wanted to get ML early also then they'd have to buy a Mac. Win-Win.
Anyway, all I know is that pirates are getting their copy before legitimate users.
Anyway, all I know is that pirates are getting their copy before legitimate users.
Public Service Announcement
I was able to have Apple revoke the charge I paid for Mountain Lion. I was sick of waiting for my up-to-date code so I simply paid for it on the MAS, emailed iTunes support (via ExpressLane), and the support person was kind enough to revoke the $19.99 charge on my account.
However, this means that I can't download ML on any of my other Macs since the charge was revoked. BUT I can still claim my code once it arrives, which will let me then install ML on my other Macs. So basically I get Mountain Lion today on one machine, but my wife will have to continue waiting. I'll take it!
Very cool of iTunes support! I am pleased.
Here's the email response I got:
I was able to have Apple revoke the charge I paid for Mountain Lion. I was sick of waiting for my up-to-date code so I simply paid for it on the MAS, emailed iTunes support (via ExpressLane), and the support person was kind enough to revoke the $19.99 charge on my account.
However, this means that I can't download ML on any of my other Macs since the charge was revoked. BUT I can still claim my code once it arrives, which will let me then install ML on my other Macs. So basically I get Mountain Lion today on one machine, but my wife will have to continue waiting. I'll take it!
Very cool of iTunes support! I am pleased.
Here's the email response I got:
I still can't believe they need to _manually_ check your eligibility, seems ridiculous. Wouldn't they save so much time and manpower just to write some code that checks the validity instead?
In fact, we shouldn't even need to APPLY. Why don't they just automatically send out codes to all the orders within the validity period - especially Apple store / online orders.
I can understand them needing to check if its from a 3rd party provider.
In fact, we shouldn't even need to APPLY. Why don't they just automatically send out codes to all the orders within the validity period - especially Apple store / online orders.
I can understand them needing to check if its from a 3rd party provider.
It's been 11 hours for me and still nothing... I spoke to someone in the Apple Store today while in the mall and they told me it would take about a day till I receive the email...
#disappointed
so they didn't even do something? no Mountain Lion on your Mac now? that's stupid, here at New York Apple flagship Store they were pretty pleasant and said (when I was there a couple min ago) that I can likely come bk with my MacBook and they solve that... I don't really gonna go though cause I watch Batman again
again and again and again <3 I am so stupid I know but I like to wait for this code haha no just kidding
The bogus thing about this whole "manual check" thing is that every single 2012 Macbook Air/MacBook Pro falls within the eligibility time frame so if it's a registered 2012 machine then what exactly are they verifying?
Yeah me too, a couple hours ago, I was like "Yeahh finally" but yeah pretty funny then
Right! I got so excited thinking it was my code. What a disappointment. I was thinking about just paying the $20, I have been anxiously awaiting for this release but that isn't fair. Reading all the posts from those that installed, come on Apple, we deserve to be playing tonight too!!!