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Hippocrates

macrumors member
Jun 12, 2012
95
33
Oh man, it has been 52 hours since I submitted my claim application and I haven't heard from Apple yet. Finally got fed up of the service quality of Apple and shot an email to iTunes support. It is still acceptable if Apple is just plain inefficient. It is unacceptable when people who filed their claim yesterday got their codes within 24 hours, while others who submitted their claim more than 2 days ago are still waiting. Apple is not just inefficient, it either has a screwed up queue system or it is practicing discrimination towards some of their users.
 

j.benj

macrumors member
Jun 13, 2012
86
0
My second request I submitted today at 12:05pm EST just got answered 2.5 hours later. Code and password emails both came at exactly the same time. Downloading ML from the app store now.

Not a peep from my first request made 53 hours ago. Something definitely got lost in the shuffle.
 

milk242

macrumors 6502a
Jun 28, 2007
696
15
Just got two codes. Submitted once 2 days ago, got impatient and submitted it again and it said code is claimed but I just kept pressing submit and took me to a page to submit proof. Took a screenshot of my Apple online store order email and submitted that. After 5 hours, I got 2 emails with 2 different codes.
 

willvbcfc

macrumors newbie
Jul 25, 2012
17
0
Received my code 55 hours 35 minutes late.

Happy it's here and Mountain Lion is downloading. But my goodness, if Apple ever do another scheme like this, I swear I will strike them down with mirth and anger and grr.

Hope Tim Cook reads my email.
 

InspireMe

macrumors newbie
Mar 8, 2012
1
0
54 hours. No info from Apple, Im from sweden

Edit: HAHAH funny, i post this, 1 sec later i got the code from apple xD
 

deuceap610

macrumors member
Aug 21, 2007
33
0
I submitted mine around 10pm on 7/25, called 7/27 ~11am and was told to wait up to 72 hours, received my code 7/27 1pm.
 

phantasmagoria

macrumors regular
Nov 15, 2006
146
1
UK
Just received my code... 54 hours after submission!

As I'm impatient, rather sad and had copious free time this week to install and play with the software, I already paid for the download. :( I'll be passing the code onto friend or family in the hope that they can use it.

So, all you other early applicants who are still waiting, don't give up hope just yet... based on other posts above, seems like a huge batch must be being sent out right now.
 

ch02ce

macrumors member
Jul 18, 2007
82
236
Whining over - 53+ hours later, mine just came in. Sit tight guys, they'll make it through.
 

cooknwitha

macrumors 6502a
May 5, 2005
562
0
London
Yeah, the back has broken.

Can't be bothered working out the hours but I signed up as soon as it was available and I just got mine. FINALLY!
 

Dk43086

macrumors newbie
Jul 27, 2012
21
0
Arkansas
Completed the form when it first went live Wednesday morning and just received my code..... At work now so hopefully it works tonight!
 

Batt

macrumors 65816
Dec 17, 2007
1,234
4
Syracuse, NY
Got the password email this AM - about 45 hours. BUT . . . I had to got to Support and ask them to resend the code email that I never got. That only took about 20 minutes. Download and install took about 1:45.
 

NetCatman

macrumors member
Mar 17, 2012
35
6
Well, as I was reading this thread my code/password arrived. A little too late, but oh well. Apple likes that we just throw money at them. :D
 

stuaz

macrumors 6502
Jun 16, 2012
446
1
Currently in my 53 hour. Just rang up Apple Care and they said they will request to get it resent (But it has been approved).

They also told me to email uptodatesupport-uk@apple.com which I doubt will do much really.

I don't think I will get it until Monday now.
 

HighTopFade

macrumors regular
Jul 7, 2010
114
6
Daly City
50 Hours. I went ahead and paid for one copy and loaded it on the qualifying computer and 4 others. I figure the up to date version is exclusive to the qualifying computer.
 

thy4205

macrumors newbie
Jul 27, 2012
5
0
Hong Kong
I just got mine!!!
But I don't receive the password email, yet...:confused:

Edit: Go online gmail and got it, the Mail app didn't show it up...
 

kjgilligan

macrumors newbie
Jul 18, 2008
12
0
Mine has arrived too

It took 47 hours. And I seem to have got three codes. I submitted yesterday after for a second time and got a second claim number.
 
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