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Sam4nd

macrumors newbie
Oct 13, 2011
16
0
I just got my codes after almost 48 hours to the exact minute. I entered my information three times on Wednesday but never contacted support. It's too bad I was impatient and went ahead and just purchased a copy Wednesday night. I'll probably just upgrade my pro now as well.

Best of luck to those who are waiting!

Just got another set of emails, 48 hours after I submitted my second claim. Now I have two sets of codes, have not tried either of them but maybe they both work? Knowing the way this has gone, they are probably both invalid.
 

kcsr

macrumors member
Mar 18, 2011
40
0
KC
fyi, just got mine. 33 hrs.

submitted once, but called twice and emailed uptodatesupport once. opened a support ticket on my last call.
 

Dragoro

macrumors 6502
Original poster
Nov 27, 2010
469
8
I got a feeling that most people getting the "invalid code" message, are trying to use the code that opens the pdf to redeem mountain lion.




Folks, the key in the email opens the PDF in the other email. The key for redeeming mountain lion is inside the pdf!!!!
 

Tech198

Cancelled
Mar 21, 2011
15,915
2,151
...

Finaly, 52 hrs later, I'm downloading....

Do we have 53 hours ....? Sold for .....xxx


Folks, the key in the email opens the PDF in the other email. The key for redeeming mountain lion is inside the pdf!!!!

At first, i stupidly tried to use the code in email as redeem in App Store......:rolleyes: Now, i should have known better.
 
Last edited:

KettyKrueger

macrumors 6502a
Feb 17, 2007
509
4
UK
50 hours and counting.

I find it ironic that they have sent me 2 emails about the launch of Mountain Lion and all the great features it brings but they haven't sent me my code yet. :rolleyes:
 

Tom2893

macrumors 6502
May 8, 2012
488
108
United Kingdom
Just had a quick go with ML on my dads iMac. Was running pretty slow (not sure if it's just getting used to the new system) and also I tried dictation and where I said 'Welcome to' it put 'Bunjeejumping'
 

kcsr

macrumors member
Mar 18, 2011
40
0
KC
FYI, downloading now onto MBPR. Looks like it is going to take about 25 min to download 4.34 GB.
 

Dragoro

macrumors 6502
Original poster
Nov 27, 2010
469
8
Do we have 53 hours ....? Sold for .....xxx




At first, i stupidly tried to use the code in email as redeem in App Store......:rolleyes: Now, i should have known better.

Yeah I did too, thats why I figure people getting the invalid key message are probably doing the same thing.
 

sahilm1

macrumors newbie
Mar 10, 2011
14
0
Fifty hours folks. I think I'll open a ticket with Apple now, this is horrible.

For people who have gotten it, how long has it taken, did you submit multiple times, and how did you buy it?
 

3460169

Cancelled
Feb 18, 2009
1,293
212
52 hours later, still nothing. Last night I called Apple & was told my claim had been approved. That was some 18 hours ago. FWIW I never received anything from them -- neither a broken code, or a code for ML server. Nada. I really can't imagine what the holdup is.
 

undies1993

macrumors 6502a
Mar 10, 2011
842
6
Ann Arbor, Michigan
Fifty hours folks. I think I'll open a ticket with Apple now, this is horrible.

For people who have gotten it, how long has it taken, did you submit multiple times, and how did you buy it?

I'd like to know too. I am at 52 hours about.

----------

52 hours later, still nothing. Last night I called Apple & was told my claim had been approved. That was some 18 hours ago. FWIW I never received anything from them -- neither a broken code, or a code for ML server. Nada. I really can't imagine what the holdup is.

I never called but I am in the same boat.
 

Ricky.Flores

macrumors newbie
Jul 25, 2012
6
0
Finally?

I have finally received some kind of feedback from this issue! Unfortunately, I can not test it out until my copy of Mountain Lion that I have purchase but never downloaded is refunded back. :( hopefully I will get my refund before tonight so I could download it.

it had been about 53 hours...
 

Dragoro

macrumors 6502
Original poster
Nov 27, 2010
469
8
Fifty hours folks. I think I'll open a ticket with Apple now, this is horrible.

For people who have gotten it, how long has it taken, did you submit multiple times, and how did you buy it?

Took about 53 hours, bought from apple store. Submitted it once, tried 2nd time but told serial was already used.
 

undies1993

macrumors 6502a
Mar 10, 2011
842
6
Ann Arbor, Michigan
I have finally received some kind of feedback from this issue! Unfortunately, I can not test it out until my copy of Mountain Lion that I have purchase but never downloaded is refunded back. :( hopefully I will get my refund before tonight so I could download it.

it had been about 53 hours...

Took about 53 hours, bought from apple store. Submitted it once, tried 2nd time but told serial was already used.

I am approaching 53 hours. Come on Apple.
 
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