I just got my codes after almost 48 hours to the exact minute. I entered my information three times on Wednesday but never contacted support. It's too bad I was impatient and went ahead and just purchased a copy Wednesday night. I'll probably just upgrade my pro now as well.
Best of luck to those who are waiting!
Just got another set of emails, 48 hours after I submitted my second claim. Now I have two sets of codes, have not tried either of them but maybe they both work? Knowing the way this has gone, they are probably both invalid.