Not preparing for shipment yet here, but exciting to see some are already updating! A few more days and we should start seeing some tracking numbers show up in UPS. Then the obsessively refreshing really starts!
How many hours u were able to sleep? I’ve been up 🥺Wonder if they’ll have the red carpet rolled out for me 🤔😅😂💙 TEAM BLUE LETS GOOOO!!!
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I've been on the phone with Citizens and Apple for the last 2 hours. The early upgrade payment is supposed to be the 12th payment for my iPhone 12 Pro. However, I made my 12th payment directly to Citizens at the end of day on Tuesday, 9/14 (like 6:30pm EST). Even though this payment has been processed on Citizens side, Apple's system still only saw that I made 11 payments when I upgraded this morning. Therefore, I got charged the extra $57 as an early upgrade payment. Once I return my iPhone 12 Pro and Apple deems it in good condition, they'll send the early upgrade payment $57 to Citizens who will then do their math and see that I have overpaid and then refund me the $57.
@beach bum I checked my new loan and I also have $57 there. Just wanted to clarify that this early upgrade payment is for the soon to be closed loan, my current iPhone 12 Pro.
TLDR; if you're ever short on payments due to Apple changing iPhone launch dates or you upgraded later, there is no need to pay Citizens directly for your extra payments as Apple will charge you that amount when you're upgrading. The other option is to pay off your 12th payment at least 4 days before the pre-order so that Apple's system is updated by the pre-order day!
I can't believe I just spent like 2 hours getting to the bottom of this for $57!!
I've picked up in person at the Apple Store on launch day and there's a separate line for pickups vs people just walking in to buy an iPhone. I've never had to wait more than 10 minutes before talking to an Apple Store employee. It's pretty painless. I think they will hold it a few days (you should check with Apple). If you are part of the IUP, you'll need to return your iPhone 12, so just be ready!So I slept through the pre-ordering opening time this morning, and delivery is now mid-October. However I can pick up at the Apple store on the 24th Sept.
Question for someone who has done this pickup before: is it going to be a zoo with long lines on the 24th? Can I pickup later the following week, or do I have to pick up on the 24th?
4 hours 😂💙👇😳😱😱😱😱😱😱😱😍😍😍 I NEED IT RIGHT NOW 😱😱😱😱😱😱How many hours u were able to sleep? I’ve been up 🥺
Apple will still send trade in kit even if you pick in store. You can't trade in in any Apple store unfortunatelyI've picked up in person at the Apple Store on launch day and there's a separate line for pickups vs people just walking in to buy an iPhone. I've never had to wait more than 10 minutes before talking to an Apple Store employee. It's pretty painless. I think they will hold it a few days (you should check with Apple). If you are part of the IUP, you'll need to return your iPhone 12, so just be ready!
No problem! I demanded to speak to a manager at Apple my second time and she was super nice and helpful. She was very familiar with the whole IUP. She even spoke to Citizens One for me and we had a group call to clear things up. I'm feeling better that other people also ran into this "issue". One last thing, Citizens said that by end of October or early November, I should be getting the credit to my payment method (my cc). So be on the look out!Just wanted to say huge thanks for posting what you found out! I was sitting on hold with Citizens after talking with Apple for the EXACT same thing as you and decided to read some of this thread while I was waiting. I had summarized that we didn't need to make the 12th payment which would have been NICE to know Apple, but I wasn't sure how I was going to get back my extra money. Feeling a bit better now but wishing I had known all this ahead of time!!!
Really? Just last year when I picked up my iPhone 12 Pro, they made me return my iPhone 11 Pro. Maybe this has changed for this year?Apple will still send trade in kit even if you pick in store. You can't trade in in any Apple store unfortunately
Thanks for posting this!I talked to Apple yesterday about how the T-mobile rebate will work. They said when you receive your new IP13, you will receive a link to go to T-mobile, put in your phone # and new IMEI number and you will be setup for the credit which I believe will be a service credit spread over either 12 or 24 months.
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Think I need more sleep, my eyes are still stinging 😂😂😂How many hours u were able to sleep? I’ve been up 🥺
I did a pick up a few years ago they wouldn't take my old phone, maybe they changed it and started doing trade in the storeReally? Just last year when I picked up my iPhone 12 Pro, they made me return my iPhone 11 Pro. Maybe this has changed for this year?
It wasn’t false when I looked at the Apple website and saw it. Maybe it was wrong on the website. Now it says 10-18-10-25.False, I still see 9/24.
No problem! I demanded to speak to a manager at Apple my second time and she was super nice and helpful. She was very familiar with the whole IUP. She even spoke to Citizens One for me and we had a group call to clear things up. I'm feeling better that other people also ran into this "issue". One last thing, Citizens said that by end of October or early November, I should be getting the credit to my payment method (my cc). So be on the look out!
LOL...I say that and I keep checking. I'm not too worried since the pending charge does appear on my bank account, so it will go to PFS later today and hopefully tomorrow or Sunday is when we can start the tracking madness.I will not spend the entire day refreshing the my order on the Apple Store app to see if my status changed from "Order placed" to "Processing". I will not spend the entire day refreshing the my order on the Apple Store app to see if my status changed from "Order placed" to "Processing". I will not spend the entire day refreshing the my order on the Apple Store app to see if my status changed from "Order placed" to "Processing". I will not spend the entire day refreshing the my order on the Apple Store app to see if my status changed from "Order placed" to "Processing". I will not spend the entire day refreshing the my order on the Apple Store app to see if my status changed from "Order placed" to "Processing"...
Just until it says Processing, which shouldn’t take all day. See, you’ll be fineI will not spend the entire day refreshing the my order on the Apple Store app to see if my status changed from "Order placed" to "Processing". I will not spend the entire day refreshing the my order on the Apple Store app to see if my status changed from "Order placed" to "Processing". I will not spend the entire day refreshing the my order on the Apple Store app to see if my status changed from "Order placed" to "Processing". I will not spend the entire day refreshing the my order on the Apple Store app to see if my status changed from "Order placed" to "Processing". I will not spend the entire day refreshing the my order on the Apple Store app to see if my status changed from "Order placed" to "Processing"...
I had trouble using my AppleCard for my IUP order so I used a different card to complete the order. Received a confirmation email from Apple for the phone and received an email from Citizens my loan was approved.I wonder if it’s a good idea to not switch the Citizens loan back to Apple Card until after the phone ships, if the initial transaction didn’t go through using Apple Card? There’s no reason it shouldn’t have, I use it all the time and it’s been the payment method on all my citizen loans up to this point…
Thanks so much for this! Very very glad I didn’t do the baby blue. Took me about 1 minute after getting into the Apple Store app at 8:01 est. Had the confirmation email by 8:02. Apple Card with a direct trade in with no issues.4 hours 😂💙👇😳😱😱😱😱😱😱😱😍😍😍 I NEED IT RIGHT NOW 😱😱😱😱😱😱
The 6+ launch was giant circus.Never had that happen. They have opened at 7:45 past 3 releases that I know of.