Other 🇺🇸 USA - Apple.com - iPhone 15/Plus/Pro/Pro Max/ US Pre-Orders, Orders, and Delivery Status Thread

[TheYayAreaLiving 🎗️]

Guess I lucked out that blue titanium 256GB isn't in huge demand - wasn't 'let' into the store until 5:18, then had the session crash once at the review screen. But still showing a delivery date of Friday, so no worries.

You may have jinxed it for all of us this year with the error message lol. Congratulations!

 

[DomoRules]

28 minutes later finally got through on MacBook Air Safari. October 9th delivery. This is what i get for being an apple loyalist for over 25 years and in the IUP for 8 years?

I realize this is very much a first world problem and me complaining about a delay of a $1K purchase is insane but out of anyone in the world, I know this forum understands my frustration. Sent over feedback to apple this morning. Suggest others do to- if anything i hope they at least recognize the frustration with their customers.

 

[EW406]

This was one of the most insane preorders I’ve ever been involved in.

Started opening and force closing the Apple Store App at 555. Apple Store app came on at 6:01 and I went to my preorder and tapped on it and I tapped on next but it kind of lagged a bit so I tapped again and my little FaceID popup activated showed it scanned my face. And then the app crashed. Couldn’t do anything. Even restarted my phone. Nothing. So I waited a bit even checked the Verizon app and they still weren’t live yet. Finally went back to the Apple Store app and it was back down again. It finally came back on at about 6:20 and I went to try again, and it said I wasn’t eligible for an upgrade and to check my account, so I pulled it up and it had already been ordered at 6:03. With confirmation email and order number for delivery the 22nd.

 

[Recon73]

I was lucky I got right in with my premade Pre-order. 256 pro max natural titanium. 9/22 ship date.

 

[jenjen80]

Got my order in for a 128GB 15 Pro in Natural Titanium at 8:12EST, and that was even with having to go through ID.me verification for military. Much smoother than last year’s experience in which it wouldn’t accept any form of payment and it took almost 2 hours to get my order successfully submitted. Took the earliest time slot for pickup, 9:15-9:30 - just hoping they’ll let me get my AW9 at the same time; they only had pickup slots starting at 2pm for that when I ordered on Wednesday.

Gonna see if I can get Verizon to waive that bs $35 fee

Now the “fun” part begins…
The Waiting

 

[meldea]

Apple Store app finally worked for me! Sept 22 delivery as well.

Bizarre, because after endless errors and "Almost There" for 30 minutes, it was suddenly super smooth. Like the experience other people in this thread described earlier.

 

[thatappleguytoday]

Tim, it's the yellow wire, plug in the yellow wire!

 

[richardkor]

Couldn’t order on apple store. Had to switch to website. Then the natural titanium 256 delivery date was already going to October. Upped it to 512 and im back to Sep 22 delivery. Website was very glitchy.

 

[Cayden]

Anyone else get charged for their iPhones? Please report.

I have pending charges for both phones

 

[ShadowNet3141]

Ordered the 1 TB black iPhone Pro Max 15 from AT&T. No luck using Apple's app. Will be there on the 22nd.

 

[rainafterthesun]

It is such a fail.
Went to website.
Had issues there.
Finally got through.
And when I hit submit it doesn’t work.

View attachment 2262880

And of course
View attachment 2262898

This is after trying the store and being up since 4:58am PST on my phone trying to get my iPhone upgraded so yea, also sleep grumpy

 

[newellj]

Good grief... FINALLY at 8:25AM EST here in Columbus Ohio I got my order in. I am picking it up at my local Apple Store on Sat Sept 23rd (since I can't make it on Friday). That was pretty annoying all those errors. At first it couldn't call up my pre-order and when it did, Apple Pay kept giving me an error. Then I had to restart the find my pre-order status... etc... Never before has it been so hard to spend nearly $1800 in my life.

I pre-ordered a Natural Titanium iPhone 15 Pro Max (1TB).

And then Verizon's system had hiccups, which timed the order process out...
...and then the Apple app crashed a few times (!!!)...
...tried the store online via browser and around 8:25 (same time as you) the order went through just fine.

Crazy...

 

[itsMacTonight]

Got right in…almost. Hit pay with Apple Card. Totally errored and lost my pre-order. Always amazed that a tech giant lets crap like this happen. Totally sad-quoted Oct. 9. I know they often ship
faster, but pretty BS about the pre-order error. Some day maybe the big A will figure it out. Or maybe they just don’t care about appleguys and gals as much as I thought.

 

[Nikos]

Anyone else get charged for their iPhones? Please report.

Placed two separate orders on the same card. Got one temporary authorization for $0.00.

Wouldn't worry about that. Historically, charges have kind of been random. Sometimes they even fall off before being charged again.

 

[DianaMR]

Got my order in on the app, but delivery date Already slipped to early Oct?!

What did you order. I got 2 orders in at 8:20 and got 9/22 delivery date.

 

[NickyValentine]

screen protectors for the 14PM and 15 on are same size right ?

 

[killawat]

Wow, that was extremely confusing/stressful. The desktop websites didn't load until like 8:15am or so. The Apple Store app on my iPhone and iPad were erroring. Then the whole store app went down. I ended up ordering BOTH iPhones on my laptop. I feel like I'm in 2016? I love how I told someone that I've ONLY used the Apple Store app to pre-order. I finally submitted my pre-order at 8:20am via desktop website!!! 😮‍💨 I still have a 9/22 delivery date, so I guess I'm happy for now. 😀

I think the app was a self fulfilling prophecy, it was so successful that no one can use it.

 

[danipersing]

Got into the app at 5:02 am, confirmation email at 5:04am, credit card has been charged. Pro Max Natural Titanium 512GB delivering Sept 22. Now the fun really begins!

 

[bbbobbb]

iPhone app worked once for me at 5:04 AM - preorder, made it to place order then crapped out for 20 minutes of errors. Finally got back to preorder at 5:24 - this one went through. Delivers by standard delivery on 22Sep so all good. 512 PM Blue.

 

[ksujoel]

Anyone else get charged for their iPhones? Please report.

I have not been charged yet, but that is pretty typical for my pre-orders. It usually shows up on my AC around mid-morning.

EDIT: Just now got charged, lol

 

[Eric8199]

Blue titanium Max 256 for me, Oct. 9-14 delivery. Here’s hoping when things update it gets moved up, but it is what it is. What a **** process this year. Worst in many years. Might cost me my Gazelle sale on my 14 Pro Max.

 

[Carlos22Dayday]

Anyone else get charged for their iPhones? Please report.

I got charged about 2 minutes later.

 

[lsara]

Just got through on the website. Originally was going to pay full price but by going around that and selecting ACMI and T-Mobile I was able to do monthly and didn't have to put in account information for T-Mobile.

Edit: I've got in-store pickup for September 22nd at my local store. 15 Pro White Titanium 512gb.

 

[LLL1424]

Tim, it's the yellow wire, plug in the yellow wire!

TIM! YELLOW IS FOR THE IUP FOLKS. PLUG IT IN TIMMAY!!!

 

[TheYayAreaLiving 🎗️]

Placed two separate orders on the same card. Got one temporary authorization for $0.00.

Wouldn't worry about that. Historically, charges have kind of been random. Sometimes they even fall off before being charged again.

As long you have an email confirmation. You are good!