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Erwin Botas

macrumors newbie
Apr 18, 2020
1
0
I had to restore my machine too doing the T2 reset
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Anybody has troubles syncing the iCloud Drive after the restore?
 

piperbarb

macrumors newbie
I installed the update on my 13" Mid-2013 MBA and had no problem. I cannot say the same thing when I installed it on my 15" late-2013 MBP. For some reason it borked my Apache2 server by relocating two of the Apache2 config files to the "Relocated Items" folder. Once I put them back, Apache2 ran without any errors. Hmmmmm....
 

salahy

macrumors newbie
Sep 6, 2015
7
0
Hello guys
I have Macbook pro 15” 2017 fastest cpu (i9) and 32GB, I have the same issue after the update the usb-c ports are not working till the laptop shutdown after the battery got empty, I don't have warranty, why should I pay for repair ? it was working normally, is this fair ?
 

Apple fanboy

macrumors Ivy Bridge
Feb 21, 2012
57,003
56,026
Behind the Lens, UK
Hello guys
I have Macbook pro 15” 2017 fastest cpu (i9) and 32GB, I have the same issue after the update the usb-c ports are not working till the laptop shutdown after the battery got empty, I don't have warranty, why should I pay for repair ? it was working normally, is this fair ?
Not fair no. But life isn’t fair. I’d speak to Apple and see what they can do. My mini had to have a new logic board. Under AppleCare so fine for me, but I’d have been pretty pissed off if I’d had to pay for it.
 

imrazor

macrumors 6502
Sep 8, 2010
401
120
Dol Amroth
Installed on 2019 16" MacBook Pro and 2017 13" MacBook Air without issue. I've been holding off upgrading my Mac Pro to Catalina. I know there are options, but I'd be entering into unsupported territory. I'll stay away until Mojave itself becomes obsolete.
 

Atur Mehta

macrumors newbie
Apr 23, 2020
1
11
Mumbai
Hi All, my first post here.

I arrived here after my MBP 2018 w/TB was bricked dead during Catalina 10.15.4 update.
Same signs as reported by others:
  • MBP tries to reboots during update but doesn't show any signs of starting up even after 30 mins of blank screen (without backlight)
  • No response to charging
  • Will not even try to power up even after holding power button for few secs and trying SMC reset.
This happen in the middle of the night at 3am. A quick 15 mins researching on the internet and I knew this was trouble. I didn't have any time machine backup and here in India there is an ongoing lockdown (curfew) since the last 40 days so I wouldn't be able to take this Apple either.

Next day, I was lucky to be able to borrow a friends MBP2018 w/TB for few hrs. But after reading the experiences of many, all mentioned that they had to wipe clear the HDD and do a fresh install to recover the laptop. However since I didn't have any backup and really didn't want to loose the data, so I did a little more research on this.

Two very helpful resources which helped me in fixing this issue were:
  • Post by macrumors forum user @ClassicII - Here
    This post clearly explains the process and all steps involved. However it also mentions that the latest Apple Configurator 2 (2.12.1) does not show the option to revive the device without wiping the data.
  • This video shows the process of recovery but few steps are unclear for first time viewer. In the video we see that the device was recovered without any data loss.
Using both the above resources in combination I was able to properly understand the steps involved.

As mentioned in the post by @ClassicII, the older AC2 (2.10) did not force me to clean wipe the HDD
I was able to get an dmg file of AC2 2.10-beta from a post on reddit (link) and got the bricked MBP to connect with host MBP in DFU mode.

Screenshot 2020-05-01 at 18.51.55.png


I choose the option as follows from menu: Actions > Restore

On the host machine, the first time the process failed and gave an error. So I tried the same steps again for the 2nd time which seems to work.

WhatsApp Image 2020-05-01 at 19.15.29 (5).jpeg


The bricked MBP showed some sign of life after 2-3 mins. Kept doing its thing with no input from my side.
Eventually the Apple logo appeared, then after few mins the progress bar below and then it was showing the estimated time.

WhatsApp Image 2020-05-01 at 19.15.28.jpeg
WhatsApp Image 2020-05-01 at 19.15.29 (3).jpeg


Meanwhile the process failed on the host machine attempting DFU after trying for 5-7 mins, but it continued on the bricked MBP.
WhatsApp Image 2020-05-01 at 19.15.29 (1).jpeg


Finally, I was able to restore the T2 chip with latest FW.

WhatsApp Image 2020-05-01 at 19.15.29 (7).jpeg


What the process essentially did was perform a successful DFU on the T2 chip, and with a working T2 chip when the bricked MacBook booted, it resumed the installation of the latest Catalina (10.15.4) update it was doing (it took about 30 more mins) and then it came back to life as if nothing ever happen.

I know that in a couple of days apple will fix this issue, but in the meantime I hope this post can help anyone facing this issue.
I genuinely thank @ClassicII and Rossmann Repair (on YouTube) who helped me recover the device and the DATA!!
 

Mendota

macrumors 6502a
Jan 9, 2019
617
1,209
Omaha
I haven't updated to V 10.15.4 yet. Looking at all these bugs I believe I'll stay where I'm at now V 10.15.3 where everything is working fine.
Doesn't Apple test these updates before releasing them? Apple is sounding more and more like Microsoft with bad updates.
I am sorry, but in all these years, I have never had a Microsoft update that "bricked" any computer. Most of the issues with Microsoft updates stem from third party anti virus software. But again it amazes me how people having issues with Apple and Mac start to bash Microsoft. Stop projecting... Mac isn't the end all be all. I have Windows and Macs and I have far more issues with Mac, and Mac's recovery is far more difficult to deal with.
 

Macbookprodude

Suspended
Jan 1, 2018
3,306
898
The T2 chip is run by software called BridgeOS. With each Apple Combo & Security Update this software is updated. If this update goes wrong, it can prevent your Mac from booting. This is exactly what happened to the users in this thread.

I wrote an article on it last night explaining the issue, I also talk about how you can revive the Mac by reinstalling BridgeOS.


And this is why I will NEVER ever get a T2 Mac because Apple controls it. No wonder my 15 inch 2015 was able to update 10.15.4 without error. I hope Apple does away with this T2 crap when they move to ARM.
 
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yurc

macrumors 6502a
Aug 12, 2016
835
1,014
inside your DSDT
I am sorry, but in all these years, I have never had a Microsoft update that "bricked" any computer. Most of the issues with Microsoft updates stem from third party anti virus software. But again it amazes me how people having issues with Apple and Mac start to bash Microsoft. Stop projecting... Mac isn't the end all be all. I have Windows and Macs and I have far more issues with Mac, and Mac's recovery is far more difficult to deal with.

Apple bricked their own computer because some updates involved low level updates such as firmware.When update failed, it also messing up firmware on device, causing device bricking.

On MS, most of updates only touched at OS level. It rarely involving firmware, since low level updates often came directly from manufacturers (BIOS update, etc). At the worst scenario, only OS being affected in case failed / doomed updates.
 

q3anon

macrumors regular
May 8, 2020
110
26
Apple bricked their own computer because some updates involved low level updates such as firmware.When update failed, it also messing up firmware on device, causing device bricking.

On MS, most of updates only touched at OS level. It rarely involving firmware, since low level updates often came directly from manufacturers (BIOS update, etc). At the worst scenario, only OS being affected in case failed / doomed updates.

At least the majority of the laptops with Windows are not so expensive like Apple computers. For me a Lenovo laptop with Linux will give me less headaches than Apple right now and cost me less than one third!
 

Macbookprodude

Suspended
Jan 1, 2018
3,306
898
And this is why I will NEVER ever get a T2 Mac because Apple controls it. No wonder my 15 inch 2015 was able to update 10.15.4 without error. I hope Apple does away with this T2 crap when they move to ARM.

To the person who agreed with me, NO, I am DEAD serious - this T2 chip is, I think a violation of privacy rights as well its a way for Apple to keep a tight control over their machines. To those who are suffering from the bricking of their machines, my thoughts are with you. Never in my life with Apple have I seen such "draconian" measures with a T2 chip. Even PowerPC didn't have this and nether did the mid 2010's model of intel macs. I have a 2015 15 inch MacBook pro which does not have a T2 chip. However, once Apple moves to ARM and if they drop the T2 crap, then maybe I will consider upgrading my 2015. Until then, with COVID19 who knows what the future will be like.

My prayers and thoughts to all of you who are still locked at home during this pandemic. I am praying for you all.
 
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chrfr

macrumors G5
Jul 11, 2009
13,709
7,279
once Apple moves to ARM and if they drop the T2
You can be assured of one thing if Apple moves the main CPU to ARM: these computers will be at least as "locked down" as the Intel powered T2 models are. Apple isn't going to go backwards on security.
 

mmomega

macrumors demi-god
Dec 30, 2009
3,888
2,101
DFW, TX
My experience is more issues with Windows than Mac. I have around 4 dozen of each machines I take care of.
More recently a Windows Update that knocked wifi out on close to 2/3 of these machines. Wifi would connect to an access point, pull an IP address, completely appear to be working but would not connect at all. A forced Windows update wifi driver build was the issue. Troubleshooting that down during the middle of a hectic workday was a little bit of a PITA. But again the majority of issues I have with either system, Windows takes the larger piece of the pie.
Also had Windows not update due to the bios requiring to be upgraded. Windows would pull the update, start the update, countdown, restart, 20 minutes or so and be back at the desktop and restart the procedure over and over. Most users were confused because it was continuously telling them they required an upgrade and a lot of times just spontaneously restarting in the middle of the day.

I have my macOS issues as well, so I can not paint one over the other to be significantly more stable at all times. For some people one is much better than the other. For myself, once you arre going over 10-12 workstations for each, the little annoying things really start rearing their heads.
I've never experienced either os bricking itself either.
For backup and recovery I have a common software that works fairly consistent across both platforms. No Windows backup, no Time Machine.

If I don't want to pull my hair out, I have my. Linux machines.
 

q3anon

macrumors regular
May 8, 2020
110
26
I have now received information from the official Apple repair informing me that my Macbook Pro 16 inch 2019 needs a new logic board. In short, the macOS Catalina 10.15.4 Supplemental Update destroyed the logic board. Thank you Apple.
 

Expos of 1969

Contributor
Aug 25, 2013
4,823
9,512
I have now received information from the official Apple repair informing me that my Macbook Pro 16 inch 2019 needs a new logic board. In short, the macOS Catalina 10.15.4 Supplemental Update destroyed the logic board. Thank you Apple.
Not too bad, it is only a year old or maybe less. :eek: What a sad state of affairs. But take comfort, some useless Apple Glasses are on the way...
 
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q3anon

macrumors regular
May 8, 2020
110
26
Not too bad, it is only a year old or maybe less. :eek: What a sad state of affairs. But take comfort, some useless Apple Glasses are on the way...

The machine has less than 6 months and I never used it. I only saw a Netflix movie on it. ?
 
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Plutonius

macrumors G3
Feb 22, 2003
9,223
8,879
New Hampshire, USA
Pardon my ignorance, how can an update destroy a system ? If this T2 is what cause it, then get rid of it.

If the firmware on the motherboard is being updated, an interruption can corrupt it.

I can't see this issue being a T2 issue unless the T2 is somehow causing a firmware update to fail.

I am sorry, but in all these years, I have never had a Microsoft update that "bricked" any computer.

All Windows based computers are different so I doubt that Microsoft can and does update the firmware on the main logic board.
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You can be assured of one thing if Apple moves the main CPU to ARM: these computers will be at least as "locked down" as the Intel powered T2 models are. Apple isn't going to go backwards on security.

The T2 chip is actually an ARM chip.

When Apple produces their own CPU, it will most likely include the T2 functionality (i.e. the T2 chip will go away and the T2 will move internally into the new CPU).
 
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Plutonius

macrumors G3
Feb 22, 2003
9,223
8,879
New Hampshire, USA
It's the firmware update on the T2 that's the root of this problem.

but is it a problem with the T2 firmware update itself (Catalina update) or is it a problem with the firmware update being interrupted causing the firmware update of the T2 to be corrupted ?

I think that it's probably the latter choice since it is not affecting everyone.

The T2 chip is not necessarily causing an interruption of the firmware update (causing the problem) but a firmware interruption is definitely causing a T2 firmware corruption.

Any time a remote firmware update is attempted in any electronic device, there is a chance of catastrophically corrupting the firmware.

For something like the T2 chip, Apple should probably not be updating the firmware or separate any firmware updates from the macOS update.
 

q3anon

macrumors regular
May 8, 2020
110
26
but is it a problem with the T2 firmware update itself (Catalina update) or is it a problem with the firmware update being interrupted causing the firmware update of the T2 to be corrupted ?

I think that it's probably the latter choice since it is not affecting everyone.

The T2 chip is not necessarily causing an interruption of the firmware update (causing the problem) but a firmware interruption is definitely causing a T2 firmware corruption.

Any time a remote firmware update is attempted in any electronic device, there is a chance of catastrophically corrupting the firmware.

For something like the T2 chip, Apple should probably not be updating the firmware or separate any firmware updates from the macOS update.


Updating the T2 chip firmware in very exceptional cases goes wrong. Apple should test the updates thoroughly before making them public.
 

Plutonius

macrumors G3
Feb 22, 2003
9,223
8,879
New Hampshire, USA
Updating the T2 chip firmware in very exceptional cases goes wrong. Apple should test the updates thoroughly before making them public.

It may not be just a case of testing it some more.

Any interruption by the Mac during a firmware update can corrupt the firmware.

I believe that any firmware updater should be independent of the macOS update.
 

q3anon

macrumors regular
May 8, 2020
110
26
It may not be just a case of testing it some more.

Any interruption by the Mac during a firmware update can corrupt the firmware.

I believe that any firmware updater should be independent of the macOS update.

No interruption. In my case is needed a new Logic Board on my MacBook Pro 16 inch 2019. When I made the update everything went well. After restarting it, the computer never came to life.
 

Apple fanboy

macrumors Ivy Bridge
Feb 21, 2012
57,003
56,026
Behind the Lens, UK
No interruption. In my case is needed a new Logic Board on my MacBook Pro 16 inch 2019. When I made the update everything went well. After restarting it, the computer never came to life.
Same on my Mac mini. Fine now though. No more updates until the Apple stores are open. I don’t need another three weeks without a Mac.
 
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