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ISC in NYC is also the same thing. I have one package from England has hasn't moved through customs since the 11th, one that got there this morning from Germany likely to face the same fate, and the Bandwerk case also from Germany arriving there in the next week.

It is the holiday season and going by the USPS complaints reddit most packages are sitting there for 10-14+ days this time of year. It's still frustrating though when you're looking forward to something.
Not necessarily USPS fault it’s customs.
 
What seems to be behind some of this is the fact that some of these companies use third-party fulfillment services. So, they hand something off to the fulfillment service and say it’s “shipped”, but then the fulfillment service sits on it for however many days they’re behind on their scheduling (Otterbox and UAG do this, I’m sure others do as well). And then on top of that there are the FedEx, UPS, and USPS delays this time of year which just throw more fuel on the dumpster fire.
 
What seems to be behind some of this is the fact that some of these companies use third-party fulfillment services. So, they hand something off to the fulfillment service and say it’s “shipped”, but then the fulfillment service sits on it for however many days they’re behind on their scheduling (Otterbox and UAG do this, I’m sure others do as well). And then on top of that there are the FedEx, UPS, and USPS delays this time of year which just throw more fuel on the dumpster fire.
For USPS It normally goes shipping label created > accepted (shipment received) > etc etc

One it’s accepted(shipment received) it will run through the USPS network. If it’s sitting on shipping label created for a while then there’s the issue of the fulfillment service sitting on it. You want to see accepted because that means USPS has it in their possession.

I don’t know why lots complain about USPS. I never really had issues. I used to sell a lot on eBay and used USPS a lot and rarely had any shipping issues.
 
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I’ve had a fully apologetic email from andar with a detailed explanation and they now cancelled the order and fully refunded me. That’s all I wanted and it brings it to a close. Mistakes happen as long as it’s a training/learning curve which they’ve assured me it is. Bring on the closed bottom bullstrap as I’m hoping that’s imminent going by the last ‘ask the ceo’ on insta. That slate or maverick is 😍
 
I have an issue with the decoded leather case. I orderded one, which had a badly cut usb port, it was crooked and too big. They quickly sent me a replacement, but I found someone concerning, the metal ring is completly exposed on the inside of the case, and it is even a little bit raised, which means it rests on the back glass. I find this concerning, since it could scratch and potentially break the glass. Could anyone with the same case tell me if it is like that in their case? Here are some pictures comparing both the old one, which they requested me to cut down instead of sending back, and the new one.

View attachment 2326664
The old one has the ring covered in cloth, the new one doesn't.

View attachment 2326665

The metal feels highter than the cloth.

On top of that, the cloth covering the buttons is missing in the new one, is this intended? View attachment 2326689


View attachment 2326690Thanks!
Mine has the ring and buttons fully covered (brown version).
 
I’ve had a fully apologetic email from andar with a detailed explanation and they now cancelled the order and fully refunded me. That’s all I wanted and it brings it to a close. Mistakes happen as long as it’s a training/learning curve which they’ve assured me it is. Bring on the closed bottom bullstrap as I’m hoping that’s imminent going by the last ‘ask the ceo’ on insta. That slate or maverick is 😍
So they will be bringing out a closed bottom bull strap case? Or is that a future ask or release?
 
Bring on the closed bottom bullstrap as I’m hoping that’s imminent going by the last ‘ask the ceo’ on insta. That slate or maverick is 😍

So they will be bringing out a closed bottom bull strap case? Or is that a future ask or release?
Yup I saw that on insta too. He said a closed bottom is in the works, but still months out. If I recall correctly, he also said it will remain a full leather wrap aka no metal camera ring.
 
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So they will be bringing out a closed bottom bull strap case? Or is that a future ask or release?
Yeah it’s in the works.
Yup I saw that on insta too. He said a closed bottom is in the works, but still months out. If I recall correctly, he also said it will remain a full leather wrap aka no metal camera ring.
I’d be happy with a closed bottom and leather camera ring which is what Claudio said.
 
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Yeah it’s in the works.

I’d be happy with a closed bottom and leather camera ring which is what Claudio said.
Yes I love the leather camera bump as opposed to a black metal/plastic camera ring. It’s one reason I got my Bullstrap as my first leather case. Really only ordered the Andar because I couldn’t resist the color lol
 
Yup I saw that on insta too. He said a closed bottom is in the works, but still months out. If I recall correctly, he also said it will remain a full leather wrap aka no metal camera ring.
Oh ok thanks for letting me know.
 
Yes I love the leather camera bump as opposed to a black metal/plastic camera ring. It’s one reason I got my Bullstrap as my first leather case. Really only ordered the Andar because I couldn’t resist the color lol
Yeah i like when the camera bump matches the rest of the case. I have the Andar aspen and the black ring bothers be sometimes. I like how apple leather cases had everything the same color.
 
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Same for me. Got a tracking number on the 11th. Tracking shows "Shipping Label Created, USPS Awaiting Item". Think I will reach out to them also.
Still nothing for me. I've reached out to them last week without any response. Their customer service turn-around with emails seems to be on the crap side.
 
Pre-ordered a brown Andar Aspen on Nov. 15th and haven't heard a thing from them. Emailed support about it yesterday and waiting for an answer. This is my first order from Andar, so not a good start. Currently using the Mous Limitless 5.0 leather and I'm generally happy with it (Sharpied out the logos). Hoping the Andar Aspen will be my "light" case.
Same.. I haven't gotten a response from them since emailing them last week.
 
Pre-ordered a brown Andar Aspen on Nov. 15th and haven't heard a thing from them. Emailed support about it yesterday and waiting for an answer. This is my first order from Andar, so not a good start. Currently using the Mous Limitless 5.0 leather and I'm generally happy with it (Sharpied out the logos). Hoping the Andar Aspen will be my "light" case.
Glad to know I’m not the only who can’t stand the mous branding. Can’t believe they added an extra logo this year, stopped me from purchasing altogether. Can you show what it looks like with the logos blacked out?
 
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I’ve got the esr wallet stand with find my and it’s fab. I rate it. Bit chunky but does everything I need. Plus I’ve only charged it once since I’ve had it which is months…
I was doing a search on the ESR MagSafe wallet and came across your post. I’m interested in their basic wallet with the finger loop (No stand, no find my). I’m curious how is yours holding up?
 
Same.. I haven't gotten a response from them since emailing them last week.
Just received this email from Andar support (it included a tracking number):

Thank you so much for reaching out about this! When investigating further, it does appear your order is currently in transit and is expected to arrive shortly.

USPS tracking shows that the case will arrive tomorrow.
 
Glad to know I’m not the only who can’t stand the mous branding. Can’t believe they added an extra logo this year, stopped me from purchasing altogether. Can you show what it looks like with the logos blacked out?
The Sharpie made the logos a deep shiny "almost black". The Sharpie logo color looks different depending on the light direction, so a photo won't really show how it actually looks other than the logos don't jump out at you now. No regrets using a Sharpie on them, but I'm not as picky as some people are on this forum.
 
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The Sharpie made the logos a deep shiny "almost black". The Sharpie logo color looks different depending on the light direction, so a photo won't really show how it act looks other than the logos don't jump out at you now. No regrets using a Sharpie on them, but I'm not as picky as some people are on this forum.
Yes, we all have different preferences, but when certain aspects elicit overwhelming negative responses the manufacturers would be wise to address them. Caudabe has done this with their redesign of the Sheath. That is their reputation as any problems I've had with their cases in the past have been corrected in a timely manner. After a rough start with the early Sheath cases they have made the effort to make good on both the redesign and their shipping and communication problems.

Apple allocates so much attention to design, it seems a shame to plaster logos all over something we use to protect it.
 
Bare Leather case in Midnight Blue paired with Blue Titanium 15 Pro
 

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finally ordered a Caudabe synthesis in blue to match my blue titanium 15pm. IDC if the buttons are not good, they were awful for the 14pm and I still loved the case. Finally made the decision after getting the mous limitless leather and it’s just not a good case, it is NOT worth over $60, the fit was not good, doesn’t feel premium. I know other people have different opinions but it’s not for me nor do I think it’s worth the asking price.
 
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