Is that the revised version? If not or even if it is, Caudabe will replace it for you for free. Just reach out to them, they’re really great at that.
That issue is from their early ones, I had that issue as well.
They revised it with better buttons and no more MagSafe dislodging issue.
I always try a few cases at the beginning of the cycle then settle down to one and Synthesis has been it for me.
I regularly take it out of the case to clean it and never had that issue once they sent out the revised version.