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OS X XCOM: Enemy Unknown - Elite Edition Coming to the Mac
- Thread starter SingularityG
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happend to me twice so far, but in the middle of a mission the gameplay stops. I can't select any actions. does that mean I ran out of turns? the game doesn't freeze or nothing so its not an issue with how the game runs.
If you cannot select any actions then it has frozen, seen it happen to friend of mine, you cannot select anything nor can you quit the game.
It still has music and sound. I just can't make selections or tab to another character.
Thats right, you can still here the sounds but the actual gameplay has frozen.
He also has not found a way to pause or quit the game either.
XCOM: Enemy Unknown - Elite Edition Coming to the Mac
Exactly. Thanks man. So I take it this is a bug. I was trying not to blame the game but maybe inexperience on my part.
Exactly. Thanks man. So I take it this is a bug. I was trying not to blame the game but maybe inexperience on my part.
I am glad I see all this on my friends copy, I had a hard copy on order but after seeing all this first hand on his one I cancelled my order, £35 for a game full of bugs I do not think so, shame, I was looking forward to playing this on my Mac.
Have to go get the PC version and play it in Bootcamp.
Half the price for PC as well
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I think you guys are overreacting a bit. Issues with any 1.0 software anything are common, so much so that I normally wait a while before buying into something new even from an established company with a good reputation. I would not even consider Mountain Lion when it first released. I waited for 10.8.2 before I purchased and installed it. By then most issues were resolved and most apps updated to work properly with it. Waiting saved me a lot of headaches and made for a much better experience.
It is not humanly possible to test every possible user configuration under the sun and some bugs don't rear their ugly heads until certain user environments are encountered.
If you give them a chance, I'm sure Feral will work with you to resolve the issues you might see. It isn't like they don't have a good track record for customer service and quality games. They do and I think they'll take your problems very seriously.
Ever read the Steam forums for new game releases? It's amazing the state some games ship in and how often it happens. I am not even comparing this game to them. I am just saying again, problems are common even more often in the Windows world.
If you want to see more high profile quality games like this one come to the Mac, don't jump ship at the first sign of trouble. Try working with the support people instead and helping fix the problem. Wouldn't you rather be playing a native version of the game than rebooting into Windows?
It is not humanly possible to test every possible user configuration under the sun and some bugs don't rear their ugly heads until certain user environments are encountered.
If you give them a chance, I'm sure Feral will work with you to resolve the issues you might see. It isn't like they don't have a good track record for customer service and quality games. They do and I think they'll take your problems very seriously.
Ever read the Steam forums for new game releases? It's amazing the state some games ship in and how often it happens. I am not even comparing this game to them. I am just saying again, problems are common even more often in the Windows world.
If you want to see more high profile quality games like this one come to the Mac, don't jump ship at the first sign of trouble. Try working with the support people instead and helping fix the problem. Wouldn't you rather be playing a native version of the game than rebooting into Windows?
i applied that logic by assuming it was something I did wrong in game vice the game itself.
I am not meaning to imply people should blame themselves or their systems when things do not work properly, only that the possibility of one's machine somehow being configured differently should be suspect and that it may be tripping a bug. A bug is still a bug, just the same - a fault with an application.
When a game runs perfectly on some systems and has problems on others it is a sign of something being different on the systems where the problem occurs. That doesn't mean the user's system needs fixing all the time, it still may mean the app in question needs fixing. Naturally, it varies case by case.
I follow what your saying, but really this game type is very new to me so I thought it was an in-game type thing. I agree with what you're saying. I have a couple of month old 2012 iMac 27". So rather than rant that the game is broken, I wanted some insight that maybe I need to change how I play the game.
I will wait for company reps, whom I've complimented in this thread already, to see what they say. I will be cautious of purchases in the future, but bootcamp is not an option for me.
Well, fair enough. It isn't my place to tell you how to live or enjoy your games on your Mac. The customer is always right as they say. My preferences just differ from yours. I haven't purchased this game yet but I plan to and if I have any problems, I'll work with Feral support to sort them before I'll play a Mac game on Windows. For me personally, that is worth paying for. And supporting Mac gaming development, even if occasionally some hassle is involved, is worth it to me personally.
Your "WORK" with Feral to sort out the problems, that is exactly what they want you to do, they sit back and watch the cash roll in while all the punters get the game working, that does not sit right with me I am afraid, they should put games/programs out to beta before charging top price for a bug ridden product that works for some but not fit for purpose for lots of others.
Oh and its not a Mac game on Windows, they are porting a Windows game onto Mac or trying to.
I will be saying no more on this.
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I think it is good of you to be patient and give them a shot at fixing the problem. I think they will help you get it working fine. Stuff like this just happens sometimes with a 1.0 release of anything. I'm a big advocate of wait and see, intending all the while to get something unless things go really badly but waiting for the initial feedback, etc. before I buy. This has repeatedly served me well when it comes to software.
Yes. Feral are evil and I am simply one of their minions.
It is also a Mac game now thanks to Feral.
In any event, enjoy gaming on Windows. I will be sticking to Mac whenever possible.
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email our sales guys the DVD version has not started shipping yet so you will have a weeks wait for the DVD. We can see if we can send you a download version while you wait for the disk.
We asked about this (as we usually allow all videos to be skipped) but it is a requirement that the game cannot skip the videos. I will see if I can perhaps give you a hint on how to make these skippable
This is a cross platform bug that can also happen on the PC, if you save your game and send them to our support we can have a look. We update our game with all the PC patches and updates so if the PC fixes this completely the Mac will also inherit the fix. In the meantime we are collecting information on the issue just in case we can fix it ourselves on the Mac.
The advice given out depends on the problem, we get to see many issues and hardware setups with our games and sometimes the root of the issue is something wrong with the OS. It's unusual but in some cases it fixes all the issues and also makes your Mac run faster and fixes a bunch of other little things that might have not worked quite right.
I would be surprised if you have a problem given the thousands of players with no problems however Mac OS X can be customised in thousands of ways so we cannot guarantee it will work first time on every Mac in the world. We do say it should work on all none customised Macs and if your Mac has a problem due to a strange custom setup or damaged user/OS we will work with you to get the game up and running asap.
We don't just care about selling games we also care about making sure everyone can enjoy them so our after sales support (from emails to updates) is something we spend a lot of time and effort on as we believe part of being a good games company is how you deal with your unhappy customers not just your happy ones.
I am glad I see all this on my friends copy, I had a hard copy on order but after seeing all this first hand on his one I cancelled my order, £35 for a game full of bugs I do not think so, shame, I was looking forward to playing this on my Mac.
Have to go get the PC version and play it in Bootcamp.
Half the price for PC as well
A quick look at Steam actually proves the Mac version is cheaper!
Mac version (includes all DLC) - £35
PC version + DLC (Steam) - £30 + £9.18 = £39.18
We honestly think the Mac version is just as stable as the PC mainly as it uses the same code for all the gameplay logic and AI and mostly identical for the rest. Usually logic bugs on the Mac are also seen on the PC version too, although we do sometimes fix the odd bug if we find it during the porting process.
Got it in one, we have sold loads of copies of XCOM and a few people have some issues, we are tracking the issues and are investigating the problems, some we can solve just by correcting the users installation others we might need to patch to avoid problems like bugs in graphics drivers or a special case for third party mice etc.
Our initial releases are usually very stable and on average XCOM has been great for most users but if people have problems then we will always investigate and look for solutions.
I am sorry you have had an issue, I assure you it is the exception not the rule with our games and we will work on solving your problem. Sometimes problems are tricker than others but we are committed to fixing bugs if they happen.
I understand you are perhaps frustrated but I think your comments are unduly harsh, if you look at our record over the last decade we have consistently delivered high quality ports and backed them up with patches and updates to both fix bugs when new OS's and Macs are released and also adding in new features like Mac AppStore support, extra game pad support (we support over a 100 pads including most 360 and PS3 pads including the unofficial third party ones) not to mention unofficial support for Mac modding. Right now we have an average rating of 4.5/5 for our games on Mac AppStore from over 7500 written reviews, so we know we are not perfect
but we are trying our hardest to get that extra .5 of a star You are welcome to your views however I hope the others reading will look at the overall picture and see we on average deliver high quality ports and combined with real support that is dedicated to fixing problems not cut and pasting answers without understanding the issues.
Yes the PC had some bugs, the "cannot move issue" which can sometimes be avoided by ending your turn early and a few other issues, like the "alien teleporting" bug. Some were fixed in patches others are being worked on but all fixed in PC patches will be in the Mac. Currently the Mac has the same code as the PC but if the PC is patched again we will of course patch the Mac to add in all the PC fixes.
If anyone in this thread has problems, please drop me a PM with your email address and when you spoke to support I can follow your support instance personally. We do have a patch planned to fix any issues that have been reported by end users and require a patch plus some extra Retina and window scaling features.
Edwin
I do agree I was a bit harsh, I will retract the harshness but my opinion stays the same, sorry.
If the game was/is as buggy as you and others say then why port it ? Because as you say the bugs come with it.
I cancelled my order for two reasons, the first being the buggy nature of the game, the second in that your site states shipped in two days and my order was still sitting in processing. I must admit the honesty that you had none in stock, then your site should state this I feel when making the order.
I must admit that yourself and company do actually assist people whole heartedly with their problems.
I cannot go back and delete some of my comments which where made late at night here with tiredness, but by way of an apology I will re order my hard copy
Keep up the good work.
If the game was/is as buggy as you and others say then why port it ? Because as you say the bugs come with it.
I cancelled my order for two reasons, the first being the buggy nature of the game, the second in that your site states shipped in two days and my order was still sitting in processing. I must admit the honesty that you had none in stock, then your site should state this I feel when making the order.
I must admit that yourself and company do actually assist people whole heartedly with their problems.
I cannot go back and delete some of my comments which where made late at night here with tiredness, but by way of an apology I will re order my hard copy
Keep up the good work.
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Sure, that's your choice. I hope we will change your opinion over time
The game is award winning and amazing even with the odd bug effecting it. If we did not port games which had bugs we would never port any game. All software ships with bugs, something like OS X or Windows 8 will both ship with 100,000+ open issues in the database and I would suspect your average console game will have over 100 bugs open when it ships.
Most of these bugs are either super rare or are very minor but they do exist. On the whole the Mac version we aim to have no "Mac only" bugs and reduce/fix any cross platform bugs where possible. However 100% bug free games in my experience just don't exist
Best any software developer can do is make it so they are very rare and when a problem appears you fix it.I cancelled my order for two reasons, the first being the buggy nature of the game, the second in that your site states shipped in two days and my order was still sitting in processing. I must admit the honesty that you had none in stock, then your site should state this I feel when making the order.
I must admit that yourself and company do actually assist people whole heartedly with their problems.
I cannot go back and delete some of my comments which where made late at night here with tiredness, but by way of an apology I will re order my hard copy
Keep up the good work.
Thanks for replying to my post, I really hope you get your copy soon and enjoy playing it, it's a brilliant game and was lots of fun to bring to the Mac. If you or anyone does have a problem then we are committed to investigating and fixing them. But for the majority of people you should just get awesome fun without any downsides.
I have passed on your comment on the DVD units and the store, we have a new store design coming soon and it will have some new features which should improve this aspect of the store. If you have any other ideas of feedback on how we port games please send me a PM, I can't guarantee we will implement them all but we will listen to your ideas and they will influence what we will do after all our main aim is to keep gamers like you happy
Edwin
Out of curiosity, is it possible for you guys to fix bugs in your Mac game (a PC-to-Mac port) assuming that the bug originated from the original PC code?
Not trying to fan the flames further. I'm actually curious about what types of bugs you are able to fix in a game that was ported to OSX.