iPhone 12 Pro Yellow Screen/Tint? Display seem "Warm"? Check here first!

[Jutah]

for a check of week production are u forced to give your whole serial number to a random website?
I'm very curious about my panel, the production week and so on, but I do no trust that website at all

 

[depi]

As a bonus the brightness seems much lower today compared to other phones. I know 12 has lower nits than Pro, but its all kinda washed out.

So here is what I meant by the lower brightness earlier today. First I thought that I must be crazy, but then I went to the local store again and compared my iPhone 12 to other iPhones 12.

From left (all phones are set to full brightness and truetone is off): my iPhone 12 (looks really dark, barely can see anything on daylight sun), iPhone 12 Pro Max, Iphone 12 Pro, Iphone 12. As you can see they look all bright and quite white, doesn't really seen them as bad and actually when I later compared them to my wife's iPhone 11 (I know this is not OLED), that looked much worse.

So as you can see mine is really washed out, wasn't like this yesterday as far as I know. Tried to restart it, no idea what happened to this display..I wonder if iPhone has a service menu where I can do self-diagnostic, same as Android's do have?

Here is a comparison (from left) of iPhone 12 Pro, iPhone 11 and iPhone 12:

Next, I want to show you one pic from another store, they had a really bad yellow-to-orangeish iPhone 12 Pro Max. That one looked really just so bad, but can be seen on photo as well. Also truetone is off:

EDIT: What is interesting, when I take a screenshot my brightness is back at normal for like 1 second, then it goes down again.

 

[depi]

I also took a picture of SN's and now checked all of them.

Looks like 46th week is really looking good mostly, at least for 12's and 12 Pro's. On mini and max there were still yellowness and oranges on one of the maxes. So I think best bet is to go to store and check the SN before even opening the package, or just wait it out and buy it later when these bad one's are gone.

 

[Jkeith85]

So how long is the exchange period on this iPhone pro max

 

[neomaster]

So how long is the exchange period on this iPhone pro max

Until 8th January if you buy it from Apple website.

 

[Jkeith85]

Until 8th January if you buy it from Apple website.

I actually bought it through T-Mobile.

 

[gtg465x]

@depi Are you sure auto brightness was off on your phone? Display models all have auto brightness off, which will make them brighter at 100%.

 

[depi]

@depi Are you sure auto brightness was off on your phone? Display models all have auto brightness off, which will make them brighter at 100%.

I just find out now that it was something else. It was the accessibility zoom shortcut for dimming display (push side button 3 times). I somehow had turned it on since morning and forgot about it. So probably going back tomorrow to compre my display with those 46th week ones again.

 

[socceryo3]

So here is what I meant by the lower brightness earlier today. First I thought that I must be crazy, but then I went to the local store again and compared my iPhone 12 to other iPhones 12.

From left (all phones are set to full brightness and truetone is off): my iPhone 12 (looks really dark, barely can see anything on daylight sun), iPhone 12 Pro Max, Iphone 12 Pro, Iphone 12. As you can see they look all bright and quite white, doesn't really seen them as bad and actually when I later compared them to my wife's iPhone 11 (I know this is not OLED), that looked much worse.

So as you can see mine is really washed out, wasn't like this yesterday as far as I know. Tried to restart it, no idea what happened to this display..I wonder if iPhone has a service menu where I can do self-diagnostic, same as Android's do have?

Here is a comparison (from left) of iPhone 12 Pro, iPhone 11 and iPhone 12:

Next, I want to show you one pic from another store, they had a really bad yellow-to-orangeish iPhone 12 Pro Max. That one looked really just so bad, but can be seen on photo as well. Also truetone is off:

View attachment 1688456

EDIT: What is interesting, when I take a screenshot my brightness is back at normal for like 1 second, then it goes down again.

You sure you don't accidentally have display zoom activated with a filter? Because I use that at night in bed to lower the brightness even further.

Edit: Didn't see your reply until after I commented.

 

[depi]

One more interesting observation.

Samsung phones have something like screen mode setting (you can also customize RGB).

What I find out is that when I use the "basic" mode, the display also turn yellowish and it exactly matches with my iPhone 12 colors when I watch videos.

These are their modes:

Adaptive display: This optimizes the colour range, saturation, and sharpness of your display. You can also adjust the display colour balance by colour value and adjust the colours at the edges of your screen.

• AMOLED cinema: This is suitable for watching videos.

• AMOLED photo: This is suitable for viewing images.

• Basic: This is suitable for general use without any kind of visual enhancement.

The Adaptive display is the most vibrant, the white is white, but otherwise too much oversaturated though.

So maybe there is still a chance for a software update?

Don't know. This thread is killing me. Anyway I'm off, don't want to spam it here..

 

[Sim-1]

By letters P or Q are your referring as those being the first letter of the serial?

It's usually the 5th digit in the serial!

 

[Sim-1]

So here is what I meant by the lower brightness earlier today. First I thought that I must be crazy, but then I went to the local store again and compared my iPhone 12 to other iPhones 12.

From left (all phones are set to full brightness and truetone is off): my iPhone 12 (looks really dark, barely can see anything on daylight sun), iPhone 12 Pro Max, Iphone 12 Pro, Iphone 12. As you can see they look all bright and quite white, doesn't really seen them as bad and actually when I later compared them to my wife's iPhone 11 (I know this is not OLED), that looked much worse.

So as you can see mine is really washed out, wasn't like this yesterday as far as I know. Tried to restart it, no idea what happened to this display..I wonder if iPhone has a service menu where I can do self-diagnostic, same as Android's do have?

Mate, did you try to check if by any chance you activated the Reduce White Point option? It's inside Settings - Accessibility - Display - Reduce White Point (I translated the options names from Italian, they might slightly differ).

 

[rwings01]

Picture taken with TT off on both phones and Max brightness. Left is my wife’s XS MAX and right is my iPhone 12 PM. G9N Samsung panel, week 46 (NOV 15TH) production date, Factory G0, S/N G0NDP. 2nd picture both at 50% brightness and TT off, taken in a pitch black room.

 

[Axam]

I got my iPhone 12 Pro 256gb-Graphite a few days ago, serial starting in DNPDN. Comparing with my XS, my iPad Pro, and the Macbook I have at home, there was definitely a green tint to the screen. There's a lot of speculation in this thread and other internet forums and I was going back and forth about exchanging the 12P, so I decided to collect some data.

I used Duet Display on the 'Pixel Perfect' setting with my i1Display Studio/DisplayCal via the 'Verification' tab, after setting the spectral correction to RGB OLED family (Sony PVM-2541, Samsung Galaxy S7, Lenovo LEN 4140). I set both phones as close to 250 nits as I could.

The attached images show the measurement results. The basic color temperature measurements are ~6500K for the XS and ~6400K for the iPhone 12P, but temperature doesn't tell the whole story. The RGB gray values show that my XS has some extra red content, but my 12P has higher green levels. My XS is lot a less uniform, which could be a result of the differential aging of OLED pixels (blue ages faster than green, which ages faster than red).

Interestingly enough, this matches with this Youtuber's measurements. Anandtech found their 12P had high red levels, so I think the story that Apple has relaxed tolerances for this initial batch, given worldwide supply constraints, is fairly credible.

I think I'll play the screen lottery once, and if the exchanged one isn't satisfactory look for an AppleCare repair in the spring.

You can choose in Display tab “Web” and open on iPhone URL. DisplayCAL measurements will be more accurate this way.

 

[swerve147]

So for those of you on IUP or with Applecare +, what's your plan if you intend to swap out after the return period ends?

Exchanges before the return period ends are freebies because you can simply exchange if you're not satisfied--any type of swap under Applecare would be considered a device replacement with a fee, is that correct?

 

[Sim-1]

So for those of you on IUP or with Applecare +, what's your plan if you intend to swap out after the return period ends?

Exchanges before the return period ends are freebies because you can simply exchange if you're not satisfied--any type of swap under Applecare would be considered a device replacement with a fee, is that correct?

Correct. So far I bought new ones and returned the old ones. Didn't ask for an exchange. I had to pay upfront, but Apple refunded me the ones I returned.

 

[TroyBoy30]

how do you track down who the screen is from?

 

[afilopou]

how do you track down who the screen is from?

Check for 3u tools. Only for windows.

 

[tomiwah]

So for those of you on IUP or with Applecare +, what's your plan if you intend to swap out after the return period ends?

Exchanges before the return period ends are freebies because you can simply exchange if you're not satisfied--any type of swap under Applecare would be considered a device replacement with a fee, is that correct?

There should not be a fee for an AppleCare replacement because it should be considered a warranty replacement of a defective product.

 

[swerve147]

There should not be a fee for an AppleCare replacement because it should be considered a warranty replacement of a defective product.

This is what I was getting at, thank you. What if Apple argues that your current yellow tinted display is “within tolerance” and not defective? I can see that happening unfortunately.

Definitely going to try to swap once before return period ends, and as late in the return period as possible.

 

[netnative]

This is what I was getting at, thank you. What if Apple argues that your current yellow tinted display is “within tolerance” and not defective? I can see that happening unfortunately.

Definitely going to try to swap once before return period ends, and as late in the return period as possible.

You should allow no less than three weeks between the order date and the date of delivery.

 

[418608]

Since we are talking about displays, does it look like this one of the annoying downsides of any OLED display, or is it just that the one of the iPhone 12 is particularly bad?

When scrolling, the text Is blurred in both the phone on the left (iPhone 12) and right (XR).
However at least in real person, the iPhone XR is a lot more tolerable. Let’s just say I never even thought of this possible issue, as I never experienced it With XR any other previous phones (Always LCD).

The text on the iPhone 12 seems to be moving a bit more / appears blurred for a longer period of time.
1) do you see it too on this video?
2) do you think it’s just a normal issue with any OLED vs LCD?

iPhone 12. iPhone XR

Not sure if these pictures below are helpful at all. Perhaps from the high number of pics i took it seems on the iPhone 12 the different lines of same text are almost of the same intensity/shade, while on the XR there is a main line of text, and a copy of it which is a bit lighter. Maybe that’s why it’s easier on my eyes?

 

[bushman4]

This is what I was getting at, thank you. What if Apple argues that your current yellow tinted display is “within tolerance” and not defective? I can see that happening unfortunately.

Definitely going to try to swap once before return period ends, and as late in the return period as possible.

I was told by a senior tech support that had elevated the case to engineering that ‘ it’s within the range of acceptability’. They never saw a picture of my screen....How can they say that?????
It’s apparent and obvious that the advisors are reading from a scripted answer

 

[zoq]

I was told by a senior tech support that had elevated the case to engineering that ‘ it’s within the range of acceptability’. They never saw a picture of my screen....How can they say that?????
It’s apparent and obvious that the advisors are reading from a scripted answer

I have also recently been told that my screen were within calibration specifications and that they are no longer accepting my returns. This was after I visited and handed off my phone to an Apple certified service center. They said screen was within specifications and that some small panel variances was to be expected.

 

[swerve147]

You should allow no less than three weeks between the order date and the date of delivery.

Yeah the plan is to exchange 1x by the time I have the best chance of getting a week 50+ panel.

If it’s still bad, I’ll try and get a warranty replacement (if it’s egregiously yellow I may have an argument to stand on), if that fails I’ll swap via AC+.

I’m on IUP so I can’t return it .