sorry, not everyday, I mean almost every week and I had reported it to technicians. But like all of us we are ignored I guess
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iPhone 12 Pro Yellow Screen/Tint? Display seem "Warm"? Check here first!
- Thread starter kre62
- Start date
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I think there is a simple solution to this problem.
Apple, listen to this:
Charge an extra $100 for "Special reserve" iPhones, that are hand selected, or even built using a separate process, with exact tolerances, perfect calibrations, no gaps, no defects.
I'll pay it. Sign me up. The sheep of the world that just accept anything Apple hands them can still remain in blissful ignorance, while the more discerning customer can have an easy path to what they want. WIN win.
Apple, listen to this:
Charge an extra $100 for "Special reserve" iPhones, that are hand selected, or even built using a separate process, with exact tolerances, perfect calibrations, no gaps, no defects.
I'll pay it. Sign me up. The sheep of the world that just accept anything Apple hands them can still remain in blissful ignorance, while the more discerning customer can have an easy path to what they want. WIN win.
For the price we have paid, we deserve perfect calibrations and no defects or at least minor defects.
TheYayAreaLiving 🎗️
Suspended
Not acceptable. Apple is a multi-trillion dollar company. Should charge $0.00 I'm in.
Customer Service at it's finest.
I don't disagree but people like some of the ones in this thread, and customers in general, are just not as particular as some of us. So they won't speak up and demand that perfection. Thus, Apple has no incentive to provide it.
This is the part that was removed. 😂
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Again, I know it’s out of topic, but since you are all very active and only have 2 days to return my phone, I’d really appreciate if you could check if you have the gap around some parts of the screen too...
I really hate I ever checked that.
It doesn’t bother me in the least aesthetically.. just the idea it could damage the phone due to sand, dust, water damage...
it seems to be quite widespread
piunikaweb.com
I really hate I ever checked that.
It doesn’t bother me in the least aesthetically.. just the idea it could damage the phone due to sand, dust, water damage...
it seems to be quite widespread
Apple iPhone 12 series gap issue between screen & frame
There has been a slew of reports about gap issues between screen and frame in the iPhone 12 series and here's all you need to know.
piunikaweb.com
Again, I know it’s out of topic, but since you are all very active and only have 2 days to return my phone, I’d really appreciate if you could check if you have the gap around some parts of the screen too...
View attachment 1708152
I really hate I ever checked that.
It doesn’t bother me in the least aesthetically.. just the idea it could damage the phone due to sand, dust, water damage...
it seems to be quite widespread
Apple iPhone 12 series gap issue between screen & frame
There has been a slew of reports about gap issues between screen and frame in the iPhone 12 series and here's all you need to know.
First, I recommend starting a different thread as it's not related to the topic here. Second, I don't think it's an issue based on how the phone is put together, there is going to be a small gap between the screen frame and the body and I'm sure it's within acceptable tolerances.
The waterproof seal/gasket is under the screen (not on the sides) so this is not compromising anything.
See the tear down here for more details:
iPhone 12 and 12 Pro Teardown
Thanks for joining us for a live teardown of the iPhone 12 and 12 Pro! If you missed the livestream, no worries—you can still catch the recording...
www.ifixit.com
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I was actually taking your posts somewhat seriously until I read the above. Now all credibility is lost. 👍🏼
I was thinking more along the lines of being invited to a store and being able to open and inspect ten devices and check in dark cupboard prior to selecting one 😂😂😭
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That’s a non issue. Many manufacturers have this, it’s called tolerance levels and also allows for the expansion and contraction if need be.Again, I know it’s out of topic, but since you are all very active and only have 2 days to return my phone, I’d really appreciate if you could check if you have the gap around some parts of the screen too...
View attachment 1708152
I really hate I ever checked that.
It doesn’t bother me in the least aesthetically.. just the idea it could damage the phone due to sand, dust, water damage...
it seems to be quite widespread
Apple iPhone 12 series gap issue between screen & frame
There has been a slew of reports about gap issues between screen and frame in the iPhone 12 series and here's all you need to know.
This BS started back from the Samsung S4 days when people would post pics of their phones and a piece of a 3M note it wedged in one side.
I was recently dusting my Note 20 ultra with a lens brush ( yes I know, I know... 😂) one of the bristles got snagged and pulled out and stuck between the glass and frame.
TheYayAreaLiving 🎗️
Suspended
I just liked the way it sounded that’s why I said well written. No arguments there buddy.
Yaya. Come on. You are trying to take some kind of easy road out of this. Surely the post meant something to you. Not that it just “sounded cool” but had no meaning??
I think honestly you thought he was making fun of the thread and thought it was funny. Now upon review maybe you are doubting your initial interpretation. Its fine if that’s the case just own it.
TheYayAreaLiving 🎗️
Suspended
Nah I’m not taking the easy road out of this. Perhaps we should ask the person who posted on the thread lol I’m very neutral and laid back. It’s really not that serious.
@Sam in SoCal
First, I recommend starting a different thread as it's not related to the topic here. Second, I don't think it's an issue based on how the phone is put together, there is going to be a small gap between the screen frame and the body and I'm sure it's within acceptable tolerances.
The waterproof seal/gasket is under the screen (not on the sides) so this is not compromising anything.
See the tear down here for more details:
iPhone 12 and 12 Pro Teardown
Thanks for joining us for a live teardown of the iPhone 12 and 12 Pro! If you missed the livestream, no worries—you can still catch the recording...
thanks for taking the time to reply -
fair enough about this not being the right thread - I posted on an existing one but it seemed like a dead thread.
tried to look at the tear down but could not conclude if that gap would indeed not be an issue - clearly I am not an expert on the subject and never opened a phone before. Some people however report of gaps wide enough that they can see some of the internal components..
What I find interesting is that
- many mention the gap is there by design, many instead that they have no gap at all. If it was by design, why would some not have any gaps? Also it happens to be in random spots. So I guess it’s just a story of manufacturing tolerance.
- Apple seems to be replacing the phone for some and telling others it’s not an issue. The person I spoke to yesterday told me it’s an issue and if she was in my shoes she’d return it. Waiting for the opinion of an engineer now.
First, I recommend starting a different thread as it's not related to the topic here. Second, I don't think it's an issue based on how the phone is put together, there is going to be a small gap between the screen frame and the body and I'm sure it's within acceptable tolerances.
The waterproof seal/gasket is under the screen (not on the sides) so this is not compromising anything.
See the tear down here for more details:
iPhone 12 and 12 Pro Teardown
Thanks for joining us for a live teardown of the iPhone 12 and 12 Pro! If you missed the livestream, no worries—you can still catch the recording...
Hi, thanks for taking the time to reply.
As I wrote to the other person who replied to my question, what I find interesting is that
- many mention the gap is there by design, many instead that they have no gap at all. If it was by design, why would some not have any gaps? Also it happens to be in random spots. So I guess it’s as you say, a story of manufacturing tolerance i.e. some are as they should be - with no gap - others have some gaps but possibly not an issue. Yet I find it interesting that in producing something so advanced, so expensive, the final physical result could be different like that.
- Apple seems to be replacing the phone for some and telling others it’s not an issue. So even they don’t have one version of the story. The person I spoke to yesterday told me it’s an issue and if she was in my shoes she’d return it. Waiting for the opinion of an engineer now.
- here they talk about potential issues with Face ID as it’s easily damaged by water. Non conclusive, but they mention it could be an issue down the road
Pixel 5 Owners Still Angry At Display Gap Problem, But Google’s Phone Isn’t Alone
Apple's iPhone 12 and Samsung's Galaxy Note 20 have screen gaps too.
www.forbes.com
Today my mini got picked up by UPS, I asked for a refund. My screen was very green on all brightness settings (so I think something different than the green glow?). Apple support still said they are working on the problem, but I was on my second replacement and the screen was very ugly on all phones. So I was still using my iPhone 7 and the mini was in my drawer waiting for the software update that maybe never comes.. Its a little too expensive to lie in a drawer! I couldn’t use it how I wanted, because all colours were off due to the green tint and I couldn’t edit photos in Lightroom on the mini. Even my partner thought the screen looked ugly coloured and he’s not as sensitive for such things normally :/
I checked my serial number and it says: factory c7 maybe refurbished? (See screenshot). The replacement came in a sealed normal box though, so I’m not sure the website is good?
My first replacement was from week 44 and my second replacement was from week 42. Both green screen tint and washed out colours. The one from week 42 had better contrast though!
Also the battery on my second replacement was bad I think. I only logged into my Apple ID. There was no SIM card installed and it lost 20-40% every night with WiFi disabled.
Anyway, I’m going to wait a few months, keeping an eye on this thread and the Apple forum. Hopefully the problems are getting fixed. And otherwise I’ll replace my 7 battery and wait for iPhone 13. I’m slightly disappointed! (I know it’s a luxury problem!)
I checked my serial number and it says: factory c7 maybe refurbished? (See screenshot). The replacement came in a sealed normal box though, so I’m not sure the website is good?
My first replacement was from week 44 and my second replacement was from week 42. Both green screen tint and washed out colours. The one from week 42 had better contrast though!
Also the battery on my second replacement was bad I think. I only logged into my Apple ID. There was no SIM card installed and it lost 20-40% every night with WiFi disabled.
Anyway, I’m going to wait a few months, keeping an eye on this thread and the Apple forum. Hopefully the problems are getting fixed. And otherwise I’ll replace my 7 battery and wait for iPhone 13. I’m slightly disappointed! (I know it’s a luxury problem!)
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It's been discussed on the 2 threads you replied to as well as this very thread many, many pages back. There is nothing else to say. As has been mentioned numerous times, in all three threads, it has absolutely nothing to do with water or dust getting into the phone. It's the way the phone is designed. Don't like this design, buy a different phone with a design of your liking.
For the life of me, I can't understand people that are constantly looking for problems with their stuff instead of just using the damn thing.
Got the first replacement for iP12PM a couple days ago; screen worse than launch day phone I still have.
Is it more efficient to return your phone and keep re-buying it, or to request a replacement phone and keep returning them? Can't return my phone right now since Apple Support isn't sure whether I can return the replacement in the box it came in until a specific Support department opens up for the day.
Or should I just start doing my replacements/returns at a retail store? Can they find you one with a properly calibrated display during an appointment, or will they just give you the first phone available and tell you to come back another time?
What's the most effective strategy?
Is it more efficient to return your phone and keep re-buying it, or to request a replacement phone and keep returning them? Can't return my phone right now since Apple Support isn't sure whether I can return the replacement in the box it came in until a specific Support department opens up for the day.
Or should I just start doing my replacements/returns at a retail store? Can they find you one with a properly calibrated display during an appointment, or will they just give you the first phone available and tell you to come back another time?
What's the most effective strategy?
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my brother once bought an android phone for £500, it had a clear rust stain on the screen under the glass.
He didn’t mind. He could not be bothered to even call the company to request a fix.
People are different. My brother has never read one of these threads, let alone written on one. Bless him.
I’m different and since you are on here, something tells me you are not like my brother either.
In this instance, after accepting to deal with the yellow screen via color filter and keep the phone (several on here seem to mind that too... should they just stop talking about it snd enjoy their “damn thing”?), I discovered this gap thing and I’m trying to make an informed decision on whether it’s an issue or not.
Not an ocd issue. Just an issue that down the road could cause damage to the phone.
Your conclusion indicates it’s not an issue and it’s by design. I assume just based on what you read online. I’m not so sure as Apple replaced it for several people, and Apple support on the phone told me It should not be like that.
Anyway, thanks for taking the time to reply.
Have a great day.
Watch Jerryrigeverything's tear down. You can see where the screen seals to the body on the backside of the glass.
Senior Apple Support advisor wasn't able to reverse the erroneous $29 express replacement charge or help with the replacement device having the same issue; guess I'll have to play the support agent lottery in addition to the OLED lottery as well.
Next time, I'm definitely scheduling a Genius Bar appointment; that usually takes longer (and has travel costs), but this is starting to take a bit too long. Or should have just not done anything about it; maybe warmer is indeed more colour-accurate. But the colour #191919 shouldn't look so yellow-green on the phone compared to on a computer. Many stages of grief here; not worth it.
Next time, I'm definitely scheduling a Genius Bar appointment; that usually takes longer (and has travel costs), but this is starting to take a bit too long. Or should have just not done anything about it; maybe warmer is indeed more colour-accurate. But the colour #191919 shouldn't look so yellow-green on the phone compared to on a computer. Many stages of grief here; not worth it.
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That's your call. Was it something that bothered you from the moment you got your new iPhone or only after you found this thread? If it is an absolute bother, are you willing to go through the hassle of possible repeated exchanges to maybe get something that's more acceptable? As noted from this thread, there are people that have done multiple exchanges only to get similar results. The warmer screens seems to be the norm with the more-blue ones being the outliers.