UNBELIEVABLE! I normally would have laughed at this, but I can understand how incredibly frustrated you must have felt hearing that.Well got my callback. They wanted to go over how to use night shift and True Tone. The support woman was really nice, and offered to setup an appointment on Sunday to have a genius look at my phone, so went ahead and did that. Hoping for a possible exchange, although I’m past my 2 week return window (unless exchanges extend that?)
Folks, I still see people with high hopes of this being fixed through a software update. Do not think that, you are setting yourselves up for a huge disappointment. If you are not happy, exchange it or return it.
Apple has fixed the non-responsiveness of the 12 Mini and will likely fix the raised blacks issue, but they have never addressed yellow tinted screens which would honestly be the easiest to fix by just adding a setting for users to adjust color profiles (like on a Mac). They haven't and there is a 99% chance that they won't, regardless if this year appears to be worse than others.