… I'm what you would consider a light user. That, however, doesn't take anything away of me thinking that the OS is really beautiful, and for my usage works better than Mavericks. …
Agreed – I'm not on a mission to change people's opinions of the software.
It
would be nice if more of the people who like (or love) the looks could realise the reasons for some other people disliking some aspects of the appearance.
A bit like … in my day job, I can observe any number of
parts of things that are damaged or completely out of order, but I know that most users of those things will be blissfully unaware of the troublesome parts. Those parts are simply not required by the vast majority of people. Taking the word that you chose, let's call that group of people 'light users'.
If a user from another group is accustomed to taking advantage of those parts, the aggravation – from not having those parts
perfect – is likely to be sometimes acute.
Now take me, the support guy or whatever, out of the equation. You have:
- a person complaining about the state of things
- light users hearing that complaint and finding no such thing wrong.
True: it's alright, there's nothing wrong. (As in, whatever's wrong has no relevance to the people who find things right.)
True: there's something wrong, maybe seriously wrong. (And the person or people affected can not expect total agreement from people who find the trouble irrelevant.)
Both 'sides' are correct. Naturally there are disagreements, and so on.
Sure, Apple has done some stuff that defies logic in the past, but
Apple's defiance around Yosemite is gobsmacking. I fully understand why the end result pleases a majority of customers, but Apple could –
should – have delivered equal amounts of pleasure to those people
without so deeply upsetting the minorities. Considering what Apple was in the past, it's extraordinarily disappointing.
Just out of curiosity, could you elaborate on some of the misjudgements that Apple has made with Yosemite?
I shouldn't take this topic in that direction. Instead, take a look at some of what's in the '
looks terrible!' topic – I know, it's off-puttingly long but there
are some gems from a variety of people.