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2017 iPad Pro, Order/Shipping Thread

NoWayBehind said:
Of course not but they could play it safe and give the packages to DHL and UPS earlier. It makes no sense you can go to local stores without pre-order and sometimes get it several days earlier. I wish they would at least control that more so I don't feel screwed over as someone who preordered from their in-house store. DHL is obviously much more to blame, especially because the car must have broken down at least several hours ago because of their current location and of course the status update just came in time so I could NOT reschedule or call customer support (they close 8pm).
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I totally understand your frustration, I would be seriously frustrated too. That said, it would be non-maintainable for suppliers and shipping companies to give everyone later-than-expected shipping dates on the off chance a mechanical failure prevents something from getting there when everyone would otherwise expect it to arrive.

For example, if the UPS truck carrying my iPP today broke down somewhere, I wouldn't get it today. I wouldn't consider that a planning failure on anyone's part (unless it was due to lack of maintenance on the vehicle). I would be highly frustrated (as you are).

So, I get the upset, I really do. I just don't think this is something that can be laid at the feet of Apple. DHL maybe, if they were not timely in sending out the update or if the break-down is something that could've been avoided.
 
Tobermoon said:
iPad 3rd Gen here ...prolly only can beat that with an original iPad, because the geek thing shows iPad 2 as competitive with this one. I'd give you the edge though, but we will both need a defibrillator when we transition. I am hoping my fully-loaded 12.9 gets here soon.
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Well, we both got value for money out of our old tablets :)

Looking forward to seeing what all the fuss is about !
 
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bliggs said:
I will be replacing my 1st gen Air. Not quite as big of a jump but is still going to be a huge improvement. I'm getting a little crazy waiting for mine also lol. One more day for me...
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Hope this new one helps ease the load on my 2009 MBP too. Probably will keep that thing till it drops dead.

I do have to say, Apple really screwed us 3rd gen iPad people over when iOS...7? ...came out. But this little guy, although now forever stuck at iOS 9, runs almost as good as when it came with, I think, iOS 6. Wifi on mine is wonky and it hard-resets and gets "stuck" a little more now. But overall, serviceable. 5 years of progress just became too compelling.
 
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I'm pretty ticked off right now. So.. I check the live tracking and I see the truck is a half mile west of my house. About 20 minutes later, I check again, and it is a couple miles east of my house. I check the tracking number and it said "attempted delivery, no one available". I was like wtf. No one has been here. So I walk outside, and there is a sticker on my door saying no one answered, and it will be delivered tomorrow.

I was pissed. Called UPS and they wouldn't do anything about it. The door the driver put the sticker on is literally less than 20 feet from the screened in porch/back door to my living room; where I happened to be watching tv since 10:30am. 12:22pm was the "attempted delivery".

I tried running around town to find the truck, but no luck. Was able to get a call from the local depot, and they sent him a message to try and deliver it again this afternoon. Status on the tracking has been updated to attempt delivery today again.

ugh.
 
Well I just got lucky. The iPad came via UPS a little later than is usual for my block (no biggie), but when I opened the box and turned on the unit, I quickly noticed a screen defect. Hard to describe, but it looked like a smudge or scratch under the screen, about an inch wide and long. Drove over to my nearest Apple retail store and swooped the last 10.5 / 256 GB / space grey / cellular iPad Pro they had. Typing this on it right now and everything is looking good!

Best of luck to those still waiting out there. We'll all be enjoy our new toys very soon.
 
iF34R said:
I was pissed. Called UPS and they wouldn't do anything about it. The door the driver put the sticker on is literally less than 20 feet from the screened in porch/back door to my living room; where I happened to be watching tv since 10:30am. 12:22pm was the "attempted delivery".
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Unfortunately this is quite common. Delivery drivers "cheat" and pretend that delivery is attempted, either out of laziness or to meet some deadline.

One option is to sign up on UPS and ask to pick up from a delivery depot - that way you have more control over the process.
 
They said Apple doesn't release hardware at WWDC.

They said there's no way it would be shipped overnight.

Against all odds...:D...Apple (and UPS)

Q4xckP8.jpg


Good luck to everyone and enjoy!
 
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wallah said:
Ding dong, bark bark bark. It's here! Great job Apple and UPS!

(and patience for those still waiting, my condolencces if you had a delivery fail)
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I can see the truck on their Follow My Delivery just a few blocks away. So anxious, haha.
 
Arrived almost exactly at 7:00 PM. Was keeping a wary eye on the UPS tracker while out on a walk. Saw it finally appear to be headed for the neighborhood. As I drew close to my house, saw the actual truck one block over. Got home, and 5 minutes later was signing for it.

It's connected to my MacBook syncing at the moment. Playtime in a bit!
 
masotime said:
Unfortunately this is quite common. Delivery drivers "cheat" and pretend that delivery is attempted, either out of laziness or to meet some deadline.

One option is to sign up on UPS and ask to pick up from a delivery depot - that way you have more control over the process.
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This guy isn't normally here. The guy that normally delivers to us, well, he knows which door to come to. They guy ended up showing up at 6:44pm. I explained why not to use the door he did. He had a slight attitude, but I dismissed it as a long day at work kinda thing. I was polite and thanked him for stopping by on his way back to the depot.

I would pick up from depot but it's 43 miles from me. We'll see from here on out I guess.
 
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iF34R said:
This guy isn't normally here. The guy that normally delivers to us, well, he knows which door to come to. They guy ended up showing up at 6:44pm. I explained why not to use the door he did. He had a slight attitude, but I dismissed it as a long day at work kinda thing. I was polite and thanked him for stopping by on his way back to the depot.

I would pick up from depot but it's 43 miles from me. We'll see from here on out I guess.
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Ah that's good. I've had incidents of false "delivery attempts" before, but normally not from UPS. USPS is usually the culprit.
 
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wallah said:
Ding dong, bark bark bark. It's here! Great job Apple and UPS!

(and patience for those still waiting, my condolencces if you had a delivery fail)
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Good dog!

I am a little suspicious that UPS didn't ring my doorbell. Based on delivery timing (off 4 hours from normal UPS delivery) it may not have been our usual driver. Xander has amazing hearing and a loud bark. Not worth stressing over, but I am a wee bit jealous. :D Have fun!
 
I just don’t understand why you guys deal with the stress of waiting for the carrier to deliver the package to your door. Why not choose to pick it up from the carrier at your leasure? I picked up my iPads at 9:30 this morning and have been enjoying them all day.
 
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Coming from iPad 3rd Gen:
* I need a new custom background. Too low of resolution for IPP 12.9
* I can read websites without sometimes squinting
* ASK
* Sound quality
* that big screen!
* super smooth and fast
* almost no discernible weight difference
* on-device searches are much faster
* cloned my 3rd gen over -- so much free space now!
* oh, and that big screen, did I say that?

...all this and I haven't gotten a pencil ...guess I will have more treats in store. Hope iOS 11 has tons more in store, too.
 
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lewisd25 said:
I just don’t understand why you guys deal with the stress of waiting for the carrier to deliver the package to your door. Why not choose to pick it up from the carrier at your leasure? I picked up my iPads at 9:30 this morning and have been enjoying them all day.
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Having the iPad delivered, to me, is part of the anticipation. And, while I enjoy the Apple Store, I wouldn't want to take an hour+ out of my workday to go there, especially when it's nearly 100 outside.

This is the first time a launch-day delivery hasn't worked out. A bit annoying, but not stressful. :)
 
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Has anyone heard anything from B&H? I ordered last Tuesday and my 12.9" order is still listed as "Processing". They originally said they expected to have them in stock today.

:(
 
Just out of curiosity, how many of you had your delivery date changed to a date further out when your iPad went to pay for shipping? Mine was supposed to be deliverers by the 16th and got pushed back to the 21st.
 
Just for reference for anyone who is in a similar situation: iPad Pro 10.5 ordered last week to the San Francisco Bay Area. Shipped via UPS, left Ontario, CA at around 1:30AM on June 13th, arrived at Oakland, CA around 3:30AM, but for some reason wasn't sorted until a few hours later. The UPS status said it would arrive today (June 13th) and it still says that - even though it hasn't and won't arrive today. It missed the cut to get out for delivery today and will arrive tomorrow (June 14). Anyone else who had an iPad on that Ontario -> Oakland flight might be in a similar situation. Looking forward to trying it out tomorrow!
 
Ordered my 10,5 on the 5th and status is still processing. This is not fair
 
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