what model ?Just logged in to MyO2 and I now have tracking info! It's getting delivered by DPD but I don't know when yet!
Good news is I've finally seen some movement!
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Carrier 7/7+ O2 UK Pre-order thread
- Thread starter TJ82
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iPhone 7 Black 256GB ordered on Wednesday morning
Nobody using the Annual upgrade plan with O2 can EVEN order until 25th September - a year from when it was launched.
Add the waiting time for being at the back of the queue and if you want a black 7+ it might be Christmas.
Don't forget where that leaves you in the line for next years phone either - a year from when you getting this years one.
Seems like a programme designed to annoy the exact type of customer they are trying to build loyalty with.
My matte black 128GB 7 has just been shipped. So I guess they've found their missing stock
Nice one!
Still didn't see any 7+ 128GB matte black shipped yet..
6th time lucky apparently with the live chats, finally got someone to give me a expected date, 28th of September, despite someone else telling me it should've been dispatched last night. Bit pissed off I didn't get a text about it etc last night, O2 have been awful at communication this time around!
Considering how gash the web chat people have been, I wouldn't believe the latest answer either!
Well I spoke to O2 on live chat on wednesday and thursday and on both occasions they confirmed it had been dispatched and was on the way to the store. Then got the infamous text.
According to guy in store today they received no 7+s today, and they don't expect any for at least a week.
According to guy in store today they received no 7+s today, and they don't expect any for at least a week.
Case has just come, now need the phone to put in it, colour looked darker on the photo on amazon though
This is true, I'm just going to pester them until I get a consistent set of dates I think.
Have a monkey spamming a keyboard here. Bet it can put out Macbeth before you get consistent dates
From another forum (I suspect many on here are also on said other forum lol)
I've spoken to customer service about being told my order would be delivered today this morning, to then be told it's out of stock when I called about an hour ago.
I pointed out that lying to customers was completely unacceptable and I wished to speak to a manager.
I got called back pretty quickly considering the day they must be having, and was told the following, "We've received a message from our despatch team, we are receiving another delivery of 7 plus' later today and another tomorrow, all pre orders supposed to be fulfilled by the release date will be out for delivery by Monday"
Hopefully, that's true and gives us all some hope of not having to wait too long!
I've spoken to customer service about being told my order would be delivered today this morning, to then be told it's out of stock when I called about an hour ago.
I pointed out that lying to customers was completely unacceptable and I wished to speak to a manager.
I got called back pretty quickly considering the day they must be having, and was told the following, "We've received a message from our despatch team, we are receiving another delivery of 7 plus' later today and another tomorrow, all pre orders supposed to be fulfilled by the release date will be out for delivery by Monday"
Hopefully, that's true and gives us all some hope of not having to wait too long!
