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I own AirPods and I rate them as

  • Excellent

    Votes: 403 70.5%
  • Good, but I've got some problems

    Votes: 134 23.4%
  • No good, I'm returning them to Apple

    Votes: 14 2.4%
  • Tim Cook isn't Steve Jobs and Apple is doomed, etc.

    Votes: 21 3.7%

  • Total voters
    572

Ralfi

macrumors 601
Dec 22, 2016
4,373
3,101
Australia
Well the first thing is that at our nearest Apple store which is not that close it's difficult to book an appointment online and if you go to the store and check in guarantee a 2 - 4 hour wait for an appt. It is around a 30 minute drive one way, utilizing a Toll highway so travel cost is pretty high. I was pretty annoyed they don't offer an exchange by courier because or the time commitment alone, let alone the travel cost.

Anyway, back to my AirPods I removed and reinserted the pods in the case and this time the right pod charged. It may be a suspect contact in the case for the right pod that is the issue. Having to make a 2nd trip to the Genius Bar when I asked on the first trip if there was a chance the case was the real issue is frustrating to say the least.
2-4 hour wait is very poor, especially if you book online.

I'm a similar distance from my store; 25-30 minutes & for the very rare trip I need to make an appointment to go there, I make sure to get there early so my wait is only <15 minutes.

Toll costs are a bummer though.

If you can wait until you're in the area for other reasons, then maybe drop in then.

Good luck.
 

batting1000

macrumors 604
Sep 4, 2011
7,464
1,874
Florida
Anyone have an issue where their phone will say one AirPod is charging but the other isn't (but both at 100 percent)?

I just opened the case and the pop up on my phone said both were at 100 but only the left one was charging. Removed them and put them back in a couple times but still had the same thing. So I unpaired them and repaired them and it said the opposite. So I let them sit for a couple minutes, checked again and now it says the AirPods (shown together instead of L and R) are at 100 but have no charging icon.

Any ideas?
 

batting1000

macrumors 604
Sep 4, 2011
7,464
1,874
Florida
And for some reason, even when my AirPods are in the case at 100%, they don't have the lightning bolt next to the percentage...i remember it always being there even when both pods were at 100 percent.

I'm also seeing this happen, even when BOTH pods are in the case:
 

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MartyCan

macrumors 68000
Oct 31, 2012
1,541
366
Near Toronto, ON
2-4 hour wait is very poor, especially if you book online.

I'm a similar distance from my store; 25-30 minutes & for the very rare trip I need to make an appointment to go there, I make sure to get there early so my wait is only <15 minutes.

Toll costs are a bummer though.

If you can wait until you're in the area for other reasons, then maybe drop in then.

Good luck.
To clarify the appointment. It is near impossible to get an appointment online at times that work for me. For the AirPods I went through online support with Apple first and even then the only appt I could get was at a very inconvenient time for me.

I once tried a walk-in there and had a 2+ hour wait but it was for an iPhone 6+ with the "screen of death".

As for "being in the area" the only reason I go to that particular mall is to go to the Apple store.
Anyone have an issue where their phone will say one AirPod is charging but the other isn't (but both at 100 percent)?

I just opened the case and the pop up on my phone said both were at 100 but only the left one was charging. Removed them and put them back in a couple times but still had the same thing. So I unpaired them and repaired them and it said the opposite. So I let them sit for a couple minutes, checked again and now it says the AirPods (shown together instead of L and R) are at 100 but have no charging icon.

Any ideas?
When both pods are in the case it only shows one charge indication for both. Pull one out and it should show the individual pods charge.
 

batting1000

macrumors 604
Sep 4, 2011
7,464
1,874
Florida
To clarify the appointment. It is near impossible to get an appointment online at times that work for me. For the AirPods I went through online support with Apple first and even then the only appt I could get was at a very inconvenient time for me.

I once tried a walk-in there and had a 2+ hour wait but it was for an iPhone 6+ with the "screen of death".

As for "being in the area" the only reason I go to that particular mall is to go to the Apple store.

When both pods are in the case it only shows one charge indication for both. Pull one out and it should show the individual pods charge.

I know, but look at the picture in my last post...I had both pods in and it was showing the individual charge.
 

Ralfi

macrumors 601
Dec 22, 2016
4,373
3,101
Australia
I know, but look at the picture in my last post...I had both pods in and it was showing the individual charge.
Just noticed mine doing this earlier too - Left charging @ 100%, Right not charging @ 100%, Case charging @ 100%.

Now Left/Right not charging @100%, Case charging 100%.

& I think if I left it plugged in, the case would reach it's absolute 100% & stop charging, as I've seen it do many times.

I don't think it's an issue. Just each battery topping up to absolute 100% charge. Probably should say 99% instead of 100% if still charging though.
 

batting1000

macrumors 604
Sep 4, 2011
7,464
1,874
Florida
Just noticed mine doing this earlier too - Left charging @ 100%, Right not charging @ 100%, Case charging @ 100%.

Now Left/Right not charging @100%, Case charging 100%.

& I think if I left it plugged in, the case would reach it's absolute 100% & stop charging, as I've seen it do many times.

I don't think it's an issue. Just each battery topping up to absolute 100% charge. Probably should say 99% instead of 100% if still charging though.

Yeah I'm thinking it's fine, fortunately. Charges the case fully at around 7/8pm last night, opened it this morning and the AirPods and case were still at 100, so that's fine with me.
 

foxconn

Suspended
Sep 6, 2016
421
506
www
Haven't charged my AirPods since I got them a week ago, 50% on the case, 100% on each AirPod.

Usage:
Saturday 1.5hrs (strictly music)
Tuesday 3-4hrs (phone calls and music)
Thursday 1-2hrs (music, instagram and YouTube videos)

Not too bad I would say considering standby time and it's the first charge.
 

Soledreamz

macrumors member
Sep 9, 2016
91
44
I'm having the same issues but can not get them to put out audio at the same time and it will not hard reset with both the Pods in the case
[doublepost=1490415550][/doublepost]Anybody have any suggestions? And this is after a full replacement at Apple today
 

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HEK

macrumors 68040
Sep 24, 2013
3,547
6,080
US Eastern time zone
So I found a pair from a guy locally and grabbed them for the wife and she's says "why would I want those". Lol. Ok I have 2 pair
Women
[doublepost=1490423806][/doublepost]Walked into apple store, thought to ask about the airpods, they had em so now I have em. They work great! Better sound than earbuds that came with phone. The double tap to siri works fine, skips songs, play again, change volume, even ask for battery level. It's like I have Siri sitting on my shoulder whispering in my ear.

Calling works great as well, good sound isolation with mic. Background noise is not heard by the person I am talking to. Another nice addition to family of Apple stuff. It just works! Thanks Apple.
 
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Ralfi

macrumors 601
Dec 22, 2016
4,373
3,101
Australia
Lol it happened again - I say 'pause', Siri then asks something about my wife.

Happened ~5 times in 3 months.

Anyone else had this phenomenon happen?
 

PegasusTenma

macrumors 6502
Sep 24, 2014
392
352
In the UK,

Got a call in the morning of my birthday last week "we have the Airpods in the Apple Store in Bromsley" I say ok, book them for me please.
Had to take a train, pay a bit of a painful fare for it. Anyway, got to the Apple Store and my Airpods were there, all good and nice until... Double tapping works like ****. I had to press around 20 times for it to work twice. They exchange them and the second pair has the same problem. I test it with my dad's Iphone 7 and is the same issue "ok I guess, must be happening with all the Airpods" So I left took the train back to London and check on google how frequent is this issue. Then I start to sweat, very VERY few people has this issue.
So I have to go to my closest Apple Store to exgange them for a refund as they had none in stock. Spent around 5 hours in total going, staying and coming back from Apple Stores on my birthday to still come up empty handed in the end :(
 

teeejay

macrumors regular
Jun 21, 2012
113
5
Prague, Czech Republic
I bought them on Friday. To be honest, I consider myself an audiophile, so I was very sceptical.

But, overall, I am impressed. Yes, the sound itself isn't top notch, but that's not why I bought them, for me, they are much more comfortable than IEMs.

The convenience is, where they really shine and that's why I bought them, it's basically plug & play without wires.

I really like them.
 
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Ralfi

macrumors 601
Dec 22, 2016
4,373
3,101
Australia
The lack of noise isolation came in handy yesterday when my gym manager invited me to be a 'subject' in a session with other gyms manager.

I'd just returned from a back injury & they wanted to use me as a demo on how to mamage, treat & prevent back pain.

So I had my Airpods plugged in from my earlier workout, but the case was in the car. I didn't want to remove the Airpods & store them in my dusty pockets or in the gyms open locker, so I just kept them in & was able to hear the instructor & perform the stretches etc. like they weren't there.
 

enduro0125

macrumors 6502
Apr 9, 2012
276
161
After two days I am sad to say I returned mine.

They just won't stay in my ears,the left one especially .
I was hoping to use them on my cycling workouts.

Maybe they will come out with a sports model next.
Until then I will have to pass on these.
 

Dave245

macrumors G3
Sep 15, 2013
9,850
8,077

redman042

macrumors 68040
Jun 13, 2008
3,063
1,657
I picked up a pair of AirPods last Friday thanks to a stock alert from iStockNow. So far I'm quite impressed and would say they are overall the best bluetooth buds I've ever owned, though they are not perfect (but they may be much closer to perfect after a patch or two).

The design and the way they work with the case is excellent. They are surprisingly lightweight for a pair of buds with batteries in them (where the heck do they fit batteries in these, anyway?).

The sound is actually quite a bit better than I expected, and I have an ear for good sound. I think part of the reason for this is that I get a great fit in my ears with these buds. Once they are in, I give them a little push from behind (pushing them forward and in to my ear a bit more) which achieves a partial seal and helps improve the bass. This of course won't work for everyone. It all depends on the shape of your ears. I'm sure this is why we read widely varying accounts of the sound quality of these buds (I've seen similar variations in user reviews of many other buds too).

In other words, you have to try them for yourself to know if they will work for you.

I just compared them to the fit and sound of EarPods. The EarPods look identical at first, but on closer examination there are three differences: (1) the opening along the top of the stem is much bigger (perhaps this is another driver or place for sound to come out); (2) there are sensors on both sides to detect when in the ear; and (3) the in-ear part appears to be a little thicker, and feels that way too. I get a better fit with the AirPods than I do with the EarPods. The AirPods have better, fuller sound with deeper bass, as long as they are fully in my ears.

Now for the imperfections. First, sound does cut out sometimes, especially when not at home. Others have reported this and it's true. In fairness, my Jaybirds did that too after I upgraded to an iPhone 7 Plus, as did my in-car bluetooth receiver. The cut-outs were worse on the other devices than on the AirPods. The AirPods seem to "recover" faster. But this shouldn't be happening, particularly with all the hype about the W1 chip. Now I have heard iOS 10.3 resolves this for the beta users. We should only be a few weeks away from release, so I will report back after testing it out. I think what we have here is glitchy drivers. Apple has switched to their own bluetooth solution but hasn't perfected the drivers yet. They need to hurry up but I trust it will happen.

The other issue is that the double-tap is finicky. You have to do it just right. I'm still perfecting it. I realize they are trying to filter false taps but this could be fine-tuned a little better.

The lack of volume control is not an issue for me because I have an Apple Watch, which is a great remote control.

And as for the lack of noise isolation, I think I'm going to be happy with these under most if not all listening scenarios. I like having some level of awareness of my surroundings. I think it's a good balance, but again, not for everyone in all situations.
[doublepost=1490634778][/doublepost]AAAAND iOS 10.3 is out! I will be updating tonight and will report back.
 
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AronDraws

macrumors 6502
Oct 6, 2014
270
248
Burbank, CA
I've had mine a few weeks now and I love using them but I am super disappointed in how fast the case got discolored. I keep it either in my cushioned iPad Pro bag or in my purse pocket and they yellowed like crazy. It's a foolish thing I know but geezum it's a big turn-off. It got all yellow and I checked my bag-- there's nothing that should cause that to yellow. I had this issue with the cream watch band only that shifted into a gray discoloration. I'm hoping this can be cleaned because it's a bummer :/
 

hubieonekanubie

macrumors regular
Jul 15, 2010
228
207
Kansas
I've had mine a few weeks now and I love using them but I am super disappointed in how fast the case got discolored. I keep it either in my cushioned iPad Pro bag or in my purse pocket and they yellowed like crazy. It's a foolish thing I know but geezum it's a big turn-off. It got all yellow and I checked my bag-- there's nothing that should cause that to yellow. I had this issue with the cream watch band only that shifted into a gray discoloration. I'm hoping this can be cleaned because it's a bummer :/
I've had mine since launch day and there is nothing that is "yellowing" them. You may want to see if a highlighter or something burst or if your makeup is rubbing off on them. I carry mine in my pocket mainly and the case is still white as can be, my ear pods are as well. Any chance you can post a photo?
 

AronDraws

macrumors 6502
Oct 6, 2014
270
248
Burbank, CA
And lesson learned--- don't listen to the blog posts saying its okay to use a rubber eraser on the case to clean marks off. It destroyed the surface of the case. Oh well. :/
[doublepost=1490642163][/doublepost]
I've had mine since launch day and there is nothing that is "yellowing" them. You may want to see if a highlighter or something burst or if your makeup is rubbing off on them. I carry mine in my pocket mainly and the case is still white as can be, my ear pods are as well. Any chance you can post a photo?
I don't use highlighters-- and I would have to rub the case all over my face to get it on there-- the AirPods are fine-- bright white. The case discolored.
 

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Ralfi

macrumors 601
Dec 22, 2016
4,373
3,101
Australia
I've had mine a few weeks now and I love using them but I am super disappointed in how fast the case got discolored. I keep it either in my cushioned iPad Pro bag or in my purse pocket and they yellowed like crazy. It's a foolish thing I know but geezum it's a big turn-off. It got all yellow and I checked my bag-- there's nothing that should cause that to yellow. I had this issue with the cream watch band only that shifted into a gray discoloration. I'm hoping this can be cleaned because it's a bummer :/
I'm also curious to see a photo too.

What's your purse made from? It may not be the colour of the purse rubbing off on the case but may be the chemicals used to treat the purse material.

Edit...
Looking at the pic, I wonder if a hand cream or something similar is causing this? Since you also said it happened to your watch band, your hands making contact with the case/band may be transferring processed oils onto them?
 
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hubieonekanubie

macrumors regular
Jul 15, 2010
228
207
Kansas
And lesson learned--- don't listen to the blog posts saying its okay to use a rubber eraser on the case to clean marks off. It destroyed the surface of the case. Oh well. :/
[doublepost=1490642163][/doublepost]
I don't use highlighters-- and I would have to rub the case all over my face to get it on there-- the AirPods are fine-- bright white. The case discolored.
Wow! I wasn't sure if you meant the case or the AirPods or both. I'd look at where you're carrying them to see if they're picking up something. Have you tried to wipe them down with a alcohol swab? I'm going to go out on a limb and say they are't doing that because of the material, they are picking it up from somewhere but that's just my opinion. Good luck on figuring it out.
 

AronDraws

macrumors 6502
Oct 6, 2014
270
248
Burbank, CA
I'm also curious to see a photo too.

What's your purse made from? It may not be the colour of the purse rubbing off on the case but may be the chemicals used to treat the purse material.
I use a natural cotton purse, and the ipad bag is made with blue fabric
I'm also curious to see a photo too.

What's your purse made from? It may not be the colour of the purse rubbing off on the case but may be the chemicals used to treat the purse material.

Edit...
Looking at the pic, I wonder if a hand cream or something similar is causing this? Since you also said it happened to your watch band, your hands making contact with the case/band may be transferring processed oils onto them?
hi-- I don't really use hand creams since my hand wash is moisturizing.

My purse is white cotton, and my iPad bag is. Blue/gray.

On a side note now since I scratched the hell out of the case trying to clean it, I ordered a silicone case to try to cover it and not remind me of how much I scratched the hell out of the case lol.
[doublepost=1490642976][/doublepost]
I'm also curious to see a photo too.

What's your purse made from? It may not be the colour of the purse rubbing off on the case but may be the chemicals used to treat the purse material.

Edit...
Looking at the pic, I wonder if a hand cream or something similar is causing this? Since you also said it happened to your watch band, your hands making contact with the case/band may be transferring processed oils onto them?
The watch band was weird--- it got all scummy gray and if I figure it, that would be the most likely to get makeup on it since it's near my hands but I only put the watch on before I leave for work.

I'll try alcohol swabs when I get home :D I scratched the crap outta the airpod case but Im hoping the watchband can be helped.
 

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