You go through appleThis actually makes me wonder-- I've never ordered from ATT before for any apple product, and I was wondering-- what do I do if I get my airpods and they're crazy wonky or busted? Do I go through Apple Store or ATT for help? I know my work phones have always been through ATT and if I've ever had an issue I have to take them to the apple store (Like one time there was a battery issue and they were replacing batteries). New to this! lol