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bkends35

macrumors 6502a
Feb 24, 2013
941
422
USA
This actually makes me wonder-- I've never ordered from ATT before for any apple product, and I was wondering-- what do I do if I get my airpods and they're crazy wonky or busted? Do I go through Apple Store or ATT for help? I know my work phones have always been through ATT and if I've ever had an issue I have to take them to the apple store (Like one time there was a battery issue and they were replacing batteries). New to this! lol
You go through apple
 
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newtoiphonesdk

macrumors 6502a
Jul 30, 2010
567
2
ATT is telling me that the first order I placed was automatically canceled out, and they can't even see the 2nd order in my system. When I go to check order status webpage, both of them simply say In Progress. Who knows, but their crap is so screwed up right now.

On another note, I've gotten about 8 emails from iStockNow for them being in stock at Macy's. I click the link the second it comes in, but it always says item unavailable. Is iStockNow just going crazy?
 

Lwtbluebeetle

macrumors regular
Apr 20, 2015
140
32
CT
This actually makes me wonder-- I've never ordered from ATT before for any apple product, and I was wondering-- what do I do if I get my airpods and they're crazy wonky or busted? Do I go through Apple Store or ATT for help? I know my work phones have always been through ATT and if I've ever had an issue I have to take them to the apple store (Like one time there was a battery issue and they were replacing batteries). New to this! lol

I assume you would take it to apple.
 
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iStockNow

macrumors 6502
Sep 22, 2014
392
182
Macy's is doing weird things, no glitch on our side, looks like they're putting them on sale for a couple of seconds. And we have a small cache to avoid spamming you every minute, so image what it would be without.

Just checked our screenshots from Macy's alerts, all are positive with add to bag button.

If you any suggestions on how you'd like this handled feel free to share, that's a bit of a dilemma.
 
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AronDraws

macrumors 6502
Oct 6, 2014
270
248
Burbank, CA
Macy's is doing weird things, no glitch on our side, looks like they're putting them on sale for a couple of seconds. And we have a small cache to avoid spamming you every minute, so image what it would be without.

Just checked our screenshots from Macy's alerts, all are positive with add to bag button.

If you any suggestions on how you'd like this handled feel free to share, that's a bit of a dilemma.
Thats what's weird--- I was able to manually go through the Macys site this morning and it let me add to bag and then they were gone, but when I go through your link it says flat out unavailable. I'd much rather the site say Unavailable than Macys let me go as far as add to bag and fail upon initiating checkout.

I am very thankful for your site though because at least I could order them from ATT (though lets see if they hold up their end of the order without screwing it up like they have for others lol).
 

FunkyTang

macrumors 65816
Sep 16, 2008
1,047
844
Macy's is doing weird things, no glitch on our side, looks like they're putting them on sale for a couple of seconds. And we have a small cache to avoid spamming you every minute, so image what it would be without.

Just checked our screenshots from Macy's alerts, all are positive with add to bag button.

If you any suggestions on how you'd like this handled feel free to share, that's a bit of a dilemma.

While your fixing things, will you make it easier to verify an account that uses an email that comes at a text. Such as 1234567890@txt.att.net
 

AronDraws

macrumors 6502
Oct 6, 2014
270
248
Burbank, CA
Well there's an update-- ATT screwed me over and cancelled my order. I reallllllly hate them.
[doublepost=1488426670][/doublepost]Oh it gets better. I called and found out they had 1,002 in stock and I was order 1,003. *headdesk*
[doublepost=1488426896][/doublepost]
Well there's an update-- ATT screwed me over and cancelled my order. I reallllllly hate them.
[doublepost=1488426670][/doublepost]Oh it gets better. I called and found out they had 1,002 in stock and I was order 1,003. *headdesk*

Okay update 2: the guy said they will try to put my order back in the system because they restock daily lol. At least he's trying. I can't hate them for trying.
 

newtoiphonesdk

macrumors 6502a
Jul 30, 2010
567
2
Well there's an update-- ATT screwed me over and cancelled my order. I reallllllly hate them.
[doublepost=1488426670][/doublepost]Oh it gets better. I called and found out they had 1,002 in stock and I was order 1,003. *headdesk*
[doublepost=1488426896][/doublepost]

Okay update 2: the guy said they will try to put my order back in the system because they restock daily lol. At least he's trying. I can't hate them for trying.

The 2nd order that I placed earlier today also got canceled. I wouldn't believe a word that guy said cause I had ordered the previous day and it got canceled and they didn't put it back in the system when it got restocked
 

bkends35

macrumors 6502a
Feb 24, 2013
941
422
USA
Well there's an update-- ATT screwed me over and cancelled my order. I reallllllly hate them.
[doublepost=1488426670][/doublepost]Oh it gets better. I called and found out they had 1,002 in stock and I was order 1,003. *headdesk*
[doublepost=1488426896][/doublepost]

Okay update 2: the guy said they will try to put my order back in the system because they restock daily lol. At least he's trying. I can't hate them for trying.
ATT just got more it looks like.
 

jsmitty

macrumors 6502a
Sep 18, 2016
557
540
NC
I can find AirPods on Macy's through istocknow email link but if I go directly to macys.com and search, I can't find AirPods. Has anyone else seen this? Getting the 15% discount would be nice if they would stay in stock more than 2 seconds.
 

AronDraws

macrumors 6502
Oct 6, 2014
270
248
Burbank, CA
I hope all these are successful-- the man on the phone said he was going to attempt to have my order put back in so fingers crossed!
[doublepost=1488464899][/doublepost]
I can find AirPods on Macy's through istocknow email link but if I go directly to macys.com and search, I can't find AirPods. Has anyone else seen this? Getting the 15% discount would be nice if they would stay in stock more than 2 seconds.
They were in jewelry for me when I searched. Just Google Apple AirPods Macy's.com and they should come up.
 

newtoiphonesdk

macrumors 6502a
Jul 30, 2010
567
2
I can find AirPods on Macy's through istocknow email link but if I go directly to macys.com and search, I can't find AirPods. Has anyone else seen this? Getting the 15% discount would be nice if they would stay in stock more than 2 seconds.
Yesterday the only way I could see them was the link that iStockNow would send to my email. Never could even add it to the bag several times yesterday, but right around midnight they came back in stock and I was able to go through the checkout process. Didn't know there was a 15% deal, so that stinks for me I guess. Haven't got any cancel yet from Macy's, though it didn't estimate the shipping until Friday.
 

AronDraws

macrumors 6502
Oct 6, 2014
270
248
Burbank, CA
ATT just admitted to me via chat that they aren't filling orders. I asked why they even listed on the website when they can't fill any of the orders that they keep taking when they keep putting it back in stock, and they don't have a response besides the usual canned responses that they have. Unghhh.
 

jsmitty

macrumors 6502a
Sep 18, 2016
557
540
NC
Yesterday the only way I could see them was the link that iStockNow would send to my email. Never could even add it to the bag several times yesterday, but right around midnight they came back in stock and I was able to go through the checkout process. Didn't know there was a 15% deal, so that stinks for me I guess. Haven't got any cancel yet from Macy's, though it didn't estimate the shipping until Friday.
There was a link when I went to the Macy's site yesterday to get a 15% promo code if you provide your email address to get messages for life:)
 

bkends35

macrumors 6502a
Feb 24, 2013
941
422
USA
ATT just admitted to me via chat that they aren't filling orders. I asked why they even listed on the website when they can't fill any of the orders that they keep taking when they keep putting it back in stock, and they don't have a response besides the usual canned responses that they have. Unghhh.
Wow that's horrible. I guess I got super lucky on Tuesday. Mine are already out for delivery.
 

bakalakadaka

macrumors newbie
Mar 2, 2017
2
2
Wow that's horrible. I guess I got super lucky on Tuesday. Mine are already out for delivery.
Whats even crazier is that ATT will charge your card when you place the order, then a few hours later send you an email saying the item isn't available. But....they don't refund your money automatically for 10 days they leave your order in a "pending" state. So I've basically given ATT a free $600 loan for nothing. This should be illegal.
 
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iStockNow

macrumors 6502
Sep 22, 2014
392
182
We disabled Macy's while we dig, seems to bring more confusion than success.

On a positive, seems an US Apple Store wave is starting.

And just as we write this, Macy's has them again, could add to bag.

iSN 2017-03-02 à 16.40.08.png
 

bkends35

macrumors 6502a
Feb 24, 2013
941
422
USA
Whats even crazier is that ATT will charge your card when you place the order, then a few hours later send you an email saying the item isn't available. But....they don't refund your money automatically for 10 days they leave your order in a "pending" state. So I've basically given ATT a free $600 loan for nothing. This should be illegal.
Wow. Just wow.
 
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YsoSerious

macrumors 6502
Oct 8, 2008
324
22
Whats even crazier is that ATT will charge your card when you place the order, then a few hours later send you an email saying the item isn't available. But....they don't refund your money automatically for 10 days they leave your order in a "pending" state. So I've basically given ATT a free $600 loan for nothing. This should be illegal.

Chat with ATT CS said they were in stock?
 
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