Sorry Missy that question was intended for Anonymiss. But yea they did tell me that the classes would start April 21st 9-6pm. I'm really hoping I hear something soon. Not sure I can bare the weekend without knowing.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Apple At-Home Advisor... (Part 2)
- Thread starter arn
- Start date
- Sort by reaction score
Sorry Missy that question was intended for Anonymiss. But yea they did tell me that the classes would start April 21st 9-6pm. I'm really hoping I hear something soon. Not sure I can bare the weekend without knowing.
The Team Manager I interviewed with said 2-3 weeks but i heard back in 3 days.
Last edited:
Thanks, dagmaar75, I am just very eager, the waiting is the toughest part!
Thank you, Sloane725! I hope your final interview went smoothly. I am doing the college program, so I only has one interview, but I heard back the next day, but from what I have heard this can vary, especially closer to a weekend. Good Luck!
Ummm I finished my BGC on Jan 30th and got offered the job just recently. There's no definite time frame so waiting is all you can do. It sucks but its worth it! Everyone has a different timeline so just be patient. If you already filled out the official application and did a BGC those are all good things which solidify your position with apple. Don't stress it, they usually call so don't fret over not receiving an email.
Sorry you had this kind of experience and I understand that you are new to the job market/business world. The thing to carry away from your experience is to NEVER EVER assume that your next up supervisor will be either competent or actually care about your situation. This holds true in academia as well.
I am NOT saying that any of this is your fault - far from - but the thing to do next time you receive an inadequate response to scheduling or ANYTHING that could possibly impact your continued employment is to CC any communications (make sure it's in writing or it never happened) to the next person over and/or HR as well. This is essential - always - if you want to keep your job. What you described happens all the time in the largest and smallest of companies. It's ALWAYS better to act sooner rather than later.
The next time your boss gives you a fishy sounding and/or delayed response to a work question like scheduling and/or makes promises which sound fishy to you, make sure you start ccing all correspondence to the next boss up and don't wait 3 weeks until you get worried. If it doesn't smell right then privately email/talk to the next level up or HR to discuss (and document!) your concerns. Document ...document document.
There's not a company in the world that doesn't suffer form the kinds of bosses that you described. You have to learn how to cover your a** if you are going to survive in that world. It's just a (somewhat sad) fact of the business world. Best of luck to you!
Last edited:
Recently got in...
Evening everyone, I recently got accepted for an iOS At-Home Advisor position. I got almost 15$ to start but I have been in and around IT since I was a kid and I'm 35 now. Highly doubt this will be my endall job from reading everything from everyone on here about it. But at least I'll get a discount...anyone know what the Apple employee discount is? And does anyone know what's in the Gift Box they mentioned? Cause I was an Android guy before I got this job and now it appears I'll have to switch gears a bit.
Just curious as to how me and my class of April 7th will become iOS masters without an iOS device? I'd hate to have to spend my paycheck to buy a phone or pad. Anyone have any hints or good material to gear up on before the classes start as I understand they're pretty in depth and they like to stick on your stats like white on rice.
Evening everyone, I recently got accepted for an iOS At-Home Advisor position. I got almost 15$ to start but I have been in and around IT since I was a kid and I'm 35 now. Highly doubt this will be my endall job from reading everything from everyone on here about it. But at least I'll get a discount...anyone know what the Apple employee discount is? And does anyone know what's in the Gift Box they mentioned? Cause I was an Android guy before I got this job and now it appears I'll have to switch gears a bit.
Just curious as to how me and my class of April 7th will become iOS masters without an iOS device? I'd hate to have to spend my paycheck to buy a phone or pad. Anyone have any hints or good material to gear up on before the classes start as I understand they're pretty in depth and they like to stick on your stats like white on rice.
Thanks iFarmer, got the basics. Thought perhaps someone on here something beyond that...for instance; what they concentrate on for the more in depths parts. I have a tendency to learn way more than what's needed and sometimes the price is that I learn stuff that has no relevance...therefore wasting my time at the time. lol.
Anyone on here scheduled for the April 7th classes?
Anyone on here scheduled for the April 7th classes?
I start on March 31 and should be receiving my equipment this week. I believe there will be an iPod Touch in the box. I'll let you know when I get the package.
Thanks to everyone for the support! Got my offer call on Saturday!!! I am so excited! I will be starting June 9th. Not sure what product I will be providing support for (recruiter stated he was unsure). I just knew that as soon as I posted on here I would hear something. Any hoot, I hope everyone else's process is going smoothly! Thanks again for everyone posting, as this helped me immensely! Good luck everyone!!
Any hoot, I hope everyone else's process is going smoothly! Thanks again for everyone posting, as this helped me immensely! Good luck everyone!! Has anyone received an interview for the chat position(s)? I applied two weeks ago and haven't heard a thing. Getting anxious over here.
I haven't yet. I'm trying not to be too impatient, but it is hard. The only refreshing thing is that no one else is saying they've been contacted yet so I assume that Apple has not started contacting people about the position yet.
If I recall correctly it's been said in the past that if you get the job through Kelly or different vendor you're not eligible to be hired by Apple directly. Does anyone have any idea if the latest Apple-Google shenanigans will have any effect on that?
No, you don't get paid for the paperwork session. The first pay day starts on the first day of training.
Good to know!
I guess I will post my timeline so far.
February 26th, 2014- I applied for a ton of jobs online, including apple. Did it early AM. Another job I applied for called me in for an interview, offered me a job and I accepted it. I figured I wouldn't hear back from Apple in awhile so no point in waiting. I was wrong.
February 26th, 2014- Same day, later in the evening. I was at dinner with my husband to celebrate landing a job so fast, and Apple called and left a voicemail.
I decided not to return the call because I didn't want to go back and decline my new job.
March 25th, 2014- New job is a freaking joke, very dissatisfied. I emailed the recruiter that left me a voicemail and asked him if it was too late. He called me 30 minutes after I sent the email. We spoke for about twenty minutes and this was how it went.
First, he stated the position started the first week of May, and pay starts at $16 + an hour. He asked if I was still interested, and I accepted. We continued our convo. He asked what would I say to a customer that called in upset, stating they were out jogging, they injured themselves and now their phone is frozen. I said that first I would ask the customer if they were alright, and that I am sorry to hear about their injury. As I went on to say I'd educate the customer to hold down power and home key, the recruiter interrupted me and said I answered perfectly. The next question was how to fix the frozen phone. The last question he asked me was how to explain what an operating system is to a customer. I dumbed down my answer and said "I'd tell them its the system that keeps the computer running"
Then he scheduled me for my 2nd interview for Tuesday, April 1st. I went and filled out the rest of the application and provided him with my FaceTime ID.
Is anyone else starting around this time? I have no idea what the offer is for. I am wondering if it is a comprehensive job because the pay is pretty high from what I have noticed. Even on Glassdoor, is says the average is 11-15 per hour.
I do have a question. People were talking about "Pro", does this mean a non-student?
I won't be a student, I'll be a part time employee.
I won't be a student, I'll be a part time employee.
How do they notify you about the information session? Is it through email or phone? I never received my official paperwork and supposedly they send soft copies before info session.
They will send you an e-mail requesting that you attend one paperwork session. You will get an really cool folder via FedEx with your hard copies. Don't delay on the I-9 once you get it.
Hey guys!!! I finally got some progress!!!
Timeline thus far:
Applied to three separate positions in December.
Called back on 3/19, but to my old phone # which is disconnected. I got an email, to which I promptly replied and got a phone call within 30 mins on my new phone #.
My second interview is in about an hour and I am REALLY nervous about it. But I will update with how it went!
Timeline thus far:
Applied to three separate positions in December.
Called back on 3/19, but to my old phone # which is disconnected. I got an email, to which I promptly replied and got a phone call within 30 mins on my new phone #.
My second interview is in about an hour and I am REALLY nervous about it. But I will update with how it went!
Glad to hear about the progress everyone is having! Would any of these happen to be for the chat position? Still trying to see if anyone has gotten any responses for that?? I know patience is key but it sure is hard!
Just be yourself. The tech questions won't be difficult at all. Your third interview will be with a team manager and the tech questions he or she may ask will be only slightly more difficult. Be focused on customer service and teamwork. If you don't know the answer to a question don't try to fake your way through it, just tell the interviewer you don't know or describe your limited experience in that particular area. You'll do just fine!
----------
Patience is always key. I applied for Apple and for another job at the same time. I got and accepted the other job ( last day there is this Thursday
). It took Apple more than a month to make initial contact. After that the process was much faster. I start Monday 3/31/14 IOS support and I can't wait!Thanks, Dagmaar! Well, I think I did okay- Skype chat issues aside, he had to call me ultimately- my experience working on technical support for Dish Network seemed to help. But, in the roleplaying, I was trying to help by looking through Support pages on the Apple site (which I told him I was doing) but I was also able to figure out at least that it was in airplane mode once he told me about the airplane icon... yeah, dead giveaway.
He said he and the other interviewers will meet up in the next 1-2 days to discuss which candidates they want to move forward with and told me the next step is another interview with a team manager.
So maybe that's a good sign?
Usually they will tell you at the end of your 2nd interview if you will move on to the 3rd and final interview with a Team Manager. That may not always be the case though. Dagmaar and I will be in the same 3/31 class and we are not supporting the iPod so I doubt we will get one with our equipment. Do not quote me as I could very well be wrong.